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Home Based Call Center Representative Jobs (NOW HIRING)

Burjline Builders

Call Center Rep

Manhattan, NY · On-site

$17.75 - $22/hr

Building lasting relationships with clients and other call center team members based on trust and ... Call Center Representative Requirements: * High school diploma or equivalent. * More education or ...

New

Global Channel Management

Call Center Rep

Phoenix, AZ · On-site

$16 - $19.75/hr

Call Center Rep Phoenix, Arizona, United States $ 18.00 - 19.00 (US Dollar) Call Center Rep needs 6 ... Ability to use web-based computer applications * Excellent communication skills both written and ...

Burjline Builders

Call Center Representative

Seattle, WA · On-site

$18.25 - $22.75/hr

Building lasting relationships with clients and other call center team members based on trust and ... Call Center Representative Requirements: High school diploma or equivalent. More education or ...

New

Burjline Builders

Call Center Rep

New York, NY · On-site

$17.50 - $22/hr

Building lasting relationships with clients and other call center team members based on trust and ... Call Center Representative Requirements: * High school diploma or equivalent. * More education or ...

Bath Planet

Call Center Representative

Boise, ID · On-site

$50K - $80K/yr

Call Center Representative Kingdom Vision Builders LLC | Boise, ID Full-Time Salary: $50,000 - $80 ... free in-home consultations, updating customer information, and assisting potential customers who ...

Bath Planet

Call Center Representative

Caldwell, ID · On-site

$50K - $80K/yr

Call Center Representative Kingdom Vision Builders LLC | Boise, ID Full-Time Salary: $50,000 - $80 ... free in-home consultations, updating customer information, and assisting potential customers who ...

Furniture Fair

Call Center Representative

Fairfield, OH · On-site

$15 - $18.75/hr

Call Center Representative | Fairfield, OH (Corporate HQ) Pay: 20/hr + Full Benefits Package Are ... Furniture Fair has grown into the premier location for home furnishings and mattresses in the Ohio ...

Bath Planet

Call Center Representative

Boise, ID · On-site

$50K - $80K/yr

Call Center Representative Kingdom Vision Builders LLC | Boise, ID Full-Time Salary: $50,000 - $80 ... Help homeowners improve their homes while building a rewarding career.

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Home Based Call Center Representative information

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How much do home based call center representative jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for home based call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does a home based call center representative do?

A Home Based Call Center Representative handles customer service, sales, or support calls from their own home, using a computer and phone. They assist customers by answering questions, resolving issues, processing orders, or providing information about products and services. These representatives typically follow scripts and company guidelines while maintaining a professional and friendly demeanor. The role often requires strong communication skills, the ability to multitask, and proficiency with various software systems.

What are the key skills and qualifications needed to thrive as a home based call center representative, and why are they important?

To thrive as a Home Based Call Center Representative, you need excellent verbal communication, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and reliable internet connectivity is typically required. Strong listening skills, patience, and self-motivation help representatives deliver exceptional service while working independently. These skills and qualities are crucial for ensuring customer satisfaction and maintaining productivity in a remote environment.

What are some common challenges faced by home based call center representatives, and how can they be effectively managed?

Home-based call center representatives often face challenges such as maintaining focus in a home environment, managing time effectively, and dealing with technical issues without immediate in-person support. To manage these, it's important to establish a dedicated, quiet workspace, follow a structured daily schedule, and stay proactive in communicating with your team for technical assistance or workflow updates. Many companies provide training and virtual support resources to help representatives stay connected and productive.

What is the difference between Home Based Call Center Representative vs Customer Service Agent?

AspectHome Based Call Center RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; certifications vary by employer
Work EnvironmentRemote, home-based setting with a computer and phoneTypically office-based, but can be remote depending on the company
Industry UsageCommon in call centers, telecommunication, and customer support industriesUsed across retail, tech, and service industries for customer support roles

While both roles involve assisting customers via phone or online, a Home Based Call Center Representative works remotely from home, focusing on inbound or outbound calls for various companies. A Customer Service Agent may work in a call center or remotely, handling customer inquiries, complaints, and support. The main difference lies in the work setting and sometimes the scope of responsibilities, but both roles require strong communication skills and customer service experience.

What cities are hiring for Home Based Call Center Representative jobs?

Cities with the most Home Based Call Center Representative job openings:

What are the most commonly searched types of Call Center Representative jobs?

The most popular types of Call Center Representative jobs are:

What states have the most Home Based Call Center Representative jobs?

States with the most job openings for Home Based Call Center Representative jobs include:

What are popular job titles related to Home Based Call Center Representative jobs?

For Home Based Call Center Representative jobs, the most frequently searched job titles are:

Home Based Call Center Representative jobs near you
Infographic showing various Home Based Call Center Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, and 7% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Rep

Manhattan, NY • On-site

Burjline Builders
See more jobs at Burjline Buildersexternal

$17.75 - $22/hr

Other

Posted 3 days ago

New

Job description

Call Center Representative

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The call center representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.

To be a successful call center representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable.

Call Center Representative Responsibilities:
  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
  • Building lasting relationships with clients and other call center team members based on trust and reliability.
  • Utilizing software, databases, scripts, and tools appropriately.
  • Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
  • Making sales or recommendations for products or services that may better suit client needs.
  • Taking part in training and other learning opportunities to expand knowledge of company and position.
  • Adhering to all company policies and procedures.
Call Center Representative Requirements:
  • High school diploma or equivalent.
  • More education or experience may be preferred.
  • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
  • Understanding of company products, services, and policies.
  • Proficiency with computers, especially with CRM software, and strong typing skills.
  • Ability to ask prying questions and diffuse tense situations.
  • Strong time management and decision making skills.
  • Adaptability and accountability.
  • Fluency in multiple languages may be desired.

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