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Home Based Call Center Representative Jobs (NOW HIRING)

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Call Center Representative

Cary, NC · On-site

$20.40/hr

Call Center Representative Client: McKesson Pay Rate: $20.40/hour on W2 Duration: 3-month contract (Temp-to-Perm based on performance and attendance) Work Location: Onsite - 11800 Weston Parkway ...

Monogram Health

Call Center Representative

Tempe, AZ · On-site

$15.50 - $19.50/hr

Onsite Call Center Representative The Onsite Call Center Representative is the first Monogram ... of in-home, evidence-based care for the most complex of patients who have multiple chronic ...

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Home Based Call Center Representative information

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How much do home based call center representative jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for home based call center representative in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What does a home based call center representative do?

A Home Based Call Center Representative handles customer service, sales, or support calls from their own home, using a computer and phone. They assist customers by answering questions, resolving issues, processing orders, or providing information about products and services. These representatives typically follow scripts and company guidelines while maintaining a professional and friendly demeanor. The role often requires strong communication skills, the ability to multitask, and proficiency with various software systems.

What are the key skills and qualifications needed to thrive as a home based call center representative, and why are they important?

To thrive as a Home Based Call Center Representative, you need excellent verbal communication, problem-solving abilities, and often a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and reliable internet connectivity is typically required. Strong listening skills, patience, and self-motivation help representatives deliver exceptional service while working independently. These skills and qualities are crucial for ensuring customer satisfaction and maintaining productivity in a remote environment.

What are some common challenges faced by home based call center representatives, and how can they be effectively managed?

Home-based call center representatives often face challenges such as maintaining focus in a home environment, managing time effectively, and dealing with technical issues without immediate in-person support. To manage these, it's important to establish a dedicated, quiet workspace, follow a structured daily schedule, and stay proactive in communicating with your team for technical assistance or workflow updates. Many companies provide training and virtual support resources to help representatives stay connected and productive.

What is the difference between Home Based Call Center Representative vs Customer Service Agent?

AspectHome Based Call Center RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; sometimes certifications in communication or customer serviceHigh school diploma or equivalent; certifications vary by employer
Work EnvironmentRemote, home-based setting with a computer and phoneTypically office-based, but can be remote depending on the company
Industry UsageCommon in call centers, telecommunication, and customer support industriesUsed across retail, tech, and service industries for customer support roles

While both roles involve assisting customers via phone or online, a Home Based Call Center Representative works remotely from home, focusing on inbound or outbound calls for various companies. A Customer Service Agent may work in a call center or remotely, handling customer inquiries, complaints, and support. The main difference lies in the work setting and sometimes the scope of responsibilities, but both roles require strong communication skills and customer service experience.

What cities are hiring for Home Based Call Center Representative jobs?

Cities with the most Home Based Call Center Representative job openings:

What are the most commonly searched types of Call Center Representative jobs?

The most popular types of Call Center Representative jobs are:

What states have the most Home Based Call Center Representative jobs?

States with the most job openings for Home Based Call Center Representative jobs include:

Home Based Call Center Representative jobs near you
Infographic showing various Home Based Call Center Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 14% Part Time, and 7% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

Bath Concepts Independent Dealers

Jacksonville, FL • On-site

$600 - $900/wk

Other

Posted 11 days ago

Job description

Call Center Representative

Company: One & Done Bath Solutions
Location: Jacksonville, FL and surrounding areas
Employment Type: Full-Time
Compensation: $600–$900 per week

Join Our Team!

With more than 25 years of experience, One & Done Bath Solutions is one of the fastest-growing brands in the acrylic bath remodeling industry. We provide custom bath remodeling solutions that are attractive, durable, and low-maintenance, helping homeowners improve their homes and quality of life.

We are currently seeking a Call Center Representative to join our Jacksonville, FL market and surrounding areas.

If you enjoy speaking with people, providing excellent customer service, and working in a fast-paced environment, this could be a great opportunity for you.

General Purpose

As a Call Center Representative, you will contact homeowners by telephone, schedule qualified appointments for free consultations, enter lead information, maintain reports, and respond to calls from homeowners who are interested in our services.

Responsibilities
  • Deliver a scripted presentation to homeowners
  • Adapt the scripted presentation to address individual homeowner needs
  • Answer questions and handle homeowner concerns and objections professionally
  • Collect homeowner information, including names, addresses, and phone numbers
  • Schedule appointments over the telephone
  • Enter appointment details into the computer system
  • Document homeowner information and important details from conversations
  • Confirm appointments scheduled by canvassers or sales representatives
  • Schedule appointments for sales representatives to meet with prospective homeowners
  • Conduct quality-control calls
  • Answer calls from potential customers responding to advertisements
  • Follow up with homeowners after initial contact
  • Update lead information and maintain accurate reports
Qualifications
  • Strong customer service and communication skills
  • Knowledge of sales and marketing principles and strategies
  • Previous experience in telemarketing, sales, marketing, promotions, or a related field is preferred
  • Ability to communicate confidently and professionally with homeowners
  • Comfortable handling questions, concerns, and objections
  • Basic computer skills and proficiency with relevant computer applications
  • Strong attention to detail and organizational skills
  • Product knowledge will be provided through training
Why Join One & Done Bath Solutions?

Join a growing team where you can develop your communication and sales skills while helping homeowners improve their homes.

Apply today and become part of the One & Done Bath Solutions team!

Apply