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At Home Call Center Agent Jobs (NOW HIRING)

Gotham Biotech

At‑Home Call Center Agent

Portland, ME · Remote

$24 - $27/hr

We are seeking a dedicated and customer-focused At-Home Call Center Agent to join our dynamic customer service team. In this role, you will serve as a vital point of contact for our clients ...

Independent Living Systems LLC

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Remote Recruitment

Call Centre Agent

$15.25 - $20.25/hr

Call Centre Agent Remote Recruitment is hiring Call Centre Agents to join a UK employer, working ... If you enjoy talking to people and solving problems, you'll feel right at home. Key ...

S&S Mechanical

Call Center Agent

Saint George, UT · On-site

$22 - $26/hr

We have maintained our place as a premier home services company in the Dixie area! Our highly ... Positive attitude WHAT WILL YOU DO AS CALL CENTER AGENT? This customer service role works Monday ...

Scott Merrick

Call Center Agent - Fully Remote W2 Contract

$15.25 - $20.25/hr

Call Center Agent - Fully Remote W2 Contract Atlanta, Georgia, United States Or refer someone Job ... Role is fully remote / work from home (Anywhere in The USA). Equipment will be provided, and ...

Talkishco

Call Center Agent

Jersey City, NJ

Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center ... Maintain a positive, empathetic, and professional attitude toward customers at all times.

S&S Mechanical

Call Center Agent

Saint George, UT · On-site

$22 - $26/hr

We have maintained our place as a premier home services company in the Dixie area! Our highly ... Positive attitude WHAT WILL YOU DO AS CALL CENTER AGENT? This customer service role works Monday ...

At Your School (AYS, Inc.)

Call Center Agent

$15.25 - $20.25/hr

As a Call Center Agent at AYS Inc, you will be responsible for handling incoming and outgoing calls from customers and providing them with excellent service. You will be the first point of contact ...

Marketing Consultancy Lab

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

Call Center Agent Note On-campus work in Miami, FL We are seeking a dedicated and customer-oriented Call Center Agent to join our dynamic team. As a Call Center Agent, you will serve as the first ...

S&S Mechanical

Call Center Agent

Saint George, UT · On-site

$22 - $26/hr

We have maintained our place as a premier home services company in the Dixie area! Our highly ... Positive attitude WHAT WILL YOU DO AS CALL CENTER AGENT? This customer service role works Monday ...

Alphabe Insight

Call Center Agent

Columbus, OH · On-site

$14 - $18.50/hr

Call Center Agent At Horizon Point, we don't just create marketing--we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help ...

Alphabe Insight

Call Center Agent

Birmingham, AL · On-site

$14 - $18.50/hr

Call Center Agent At Horizon Point, we don't just create marketing--we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help ...

Alphabe Insight

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

Call Center Agent At Horizon Point, we don't just create marketing--we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help ...

E-Solutions

Call Center Agent

South Charleston, WV · On-site

$13 - $17.25/hr

Call Center Agent Skills: Consumer customers, Sales, Calling, Bulk calling, Retaining customer Experience: 12+ Month Location: Charleston, WV We are hiring Call Center Agent with the following ...

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All JobsAt Home Call Center Agent Jobs

At Home Call Center Agent information

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$10

$17

$25

How much do at home call center agent jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for at home call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between At Home Call Center Agent vs Customer Service Representative?

AspectAt Home Call Center AgentCustomer Service Representative
Work EnvironmentRemote, home-basedTypically in-office or remote
Required CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, communication skills
Industry UsageCall centers, customer supportRetail, telecom, banking, various sectors
Job FocusHandling inbound/outbound calls, support, troubleshootingAssisting customers, resolving issues, providing info

Both roles involve customer interaction and require similar skills, but At Home Call Center Agents primarily work remotely handling calls for specific companies, while Customer Service Representatives may work in various settings and industries. The main difference lies in the work environment and scope of responsibilities.

What is an At Home Call Center Agent?

An At Home Call Center Agent is a customer service professional who handles inbound or outbound calls for a company while working remotely from their home. Their responsibilities typically include assisting customers, resolving issues, processing orders, and sometimes making sales or conducting surveys. These agents use a computer, phone, and specialized software to interact with customers and manage information securely. Working from home allows for flexibility, but agents are still expected to maintain professional standards and adhere to company protocols.

What are the key skills and qualifications needed to thrive as an At Home Call Center Agent, and why are they important?

To thrive as an At Home Call Center Agent, you need excellent verbal communication skills, a high school diploma or equivalent, and strong problem-solving abilities. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic computer proficiency is typically required. Standout agents demonstrate patience, active listening, and the ability to remain calm under pressure. These skills and qualities ensure efficient service delivery, high customer satisfaction, and effective issue resolution in a remote environment.

What are some common challenges faced by At Home Call Center Agents, and how can they be effectively managed?

At Home Call Center Agents often encounter challenges such as maintaining consistent communication with team members, managing distractions in a home environment, and staying motivated while working remotely. To address these challenges, it’s important to establish a dedicated workspace, set clear boundaries with household members, and use collaboration tools provided by the employer. Regular virtual check-ins with supervisors and colleagues also help maintain a sense of connection and ensure alignment with team goals.
What cities are hiring for At Home Call Center Agent jobs? Cities with the most At Home Call Center Agent job openings:
What are the most commonly searched types of Call Center Agent jobs? The most popular types of Call Center Agent jobs are:
What states have the most At Home Call Center Agent jobs? States with the most job openings for At Home Call Center Agent jobs include:
At Home Call Center Agent jobs near you
Infographic showing various At Home Call Center Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

At‑Home Call Center Agent

Gotham Biotech

Portland, ME • Remote

$24 - $27/hr

Full-time

Posted 8 days ago

Job description

This is a remote position.


We are seeking a dedicated and customer-focused At-Home Call Center Agent to join our dynamic customer service team. In this role, you will serve as a vital point of contact for our clients, delivering exceptional support through phone, email, and live chat channels. Your primary responsibility will be to resolve customer inquiries, troubleshoot issues, and ensure a seamless experience that reflects our brand’s commitment to excellence. This position offers the flexibility of remote work with structured training, performance support, and opportunities for career advancement. As an At-Home Call Center Agent, you’ll play a crucial role in building customer loyalty, driving satisfaction, and contributing to the overall success of our service operations.

Responsibilities:
  • Respond promptly and professionally to customer inquiries via phone, email, and live chat.
  • Accurately document all customer interactions in the CRM system.
  • Troubleshoot and resolve customer issues related to orders, billing, account management, and technical support.
  • Escalate complex or sensitive issues to appropriate departments following established protocols.
  • Maintain up-to-date knowledge of products, services, policies, and procedures.
  • Adhere to quality assurance standards and follow call handling scripts and guidelines.
  • Meet or exceed performance metrics including call handling time, first-call resolution, and customer satisfaction scores.
  • Maintain a secure, reliable, and distraction-free home workspace that meets company technical and compliance requirements.
  • Participate in scheduled training sessions and performance reviews.


Requirements
Requirements:
  • High school diploma or equivalent; associate’s degree or relevant experience preferred.
  • 1+ years of experience in customer service, preferably in a call center or remote support environment.
  • Proficient in using computers and standard office software (e.g., Microsoft Office, Google Workspace).
  • Strong verbal and written communication skills in English.
  • Reliable high-speed internet connection and a quiet, dedicated workspace.
  • Access to a landline or VoIP phone system and a headset compatible with call center software.
  • Ability to work independently, manage time effectively, and meet performance targets.
  • Basic understanding of CRM platforms and remote work tools (e.g., Zoom, Slack, Zendesk).
  • Must be legally authorized to work in the United States.
  • Willingness to work flexible shifts, including evenings, weekends, and holidays as needed.
Compensation: $16–$22 per hour, based on experience and performance.
Work Location: Fully remote (home-based).