Join Dynata's Virtual Call Center team as a part-time telephone interviewer and earn extra cash remotely! This is a temporary, part-time position, estimated to end November 15th, 2026. Ideal for ...
Join Dynata's Virtual Call Center team as a part-time telephone interviewer and earn extra cash remotely! This is a temporary, part-time position, estimated to end November 15th, 2026. Ideal for ...
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Virtual Call Center Agent information
See salary details
$10.58 - $11.89
2% of jobs
$11.89 - $13.20
8% of jobs
$13.20 - $14.51
12% of jobs
$14.72 is the 25th percentile. Wages below this are outliers.
$14.51 - $15.82
18% of jobs
The median wage is $16.39 / hr.
$15.82 - $17.13
23% of jobs
$17.13 - $18.44
12% of jobs
$18.47 is the 75th percentile. Wages above this are outliers.
$18.44 - $19.76
12% of jobs
$19.76 - $21.07
5% of jobs
$21.07 - $22.38
4% of jobs
$22.38 - $23.69
2% of jobs
$23.69 - $25
2% of jobs
$10
$17
$25
How much do virtual call center agent jobs pay per hour?
What Does a Virtual Call Center Agent Do?
A virtual call center agent provides customer support remotely via a number of different forums, from email to phone calls to online chat. Some specialize in sales, technical issues, or telemarketing. Employees also work with different support levels, depending on expertise and experience. You are typically the first point of contact with the public. Your duties involve responding to inbound calls and providing further instructions or followup in outbound communications. The job is usually full-time with some employers offering 24/7 support. A representative must document each case accurately and completely to assist other team members who get involved with each issue.
How to make $1000 a week remotely?
What jobs pay 4000 a week without a degree?
How much do virtual call centers make?
What are Virtual Call Center Agents?
What is the difference between Virtual Call Center Agent vs Customer Service Representative?
| Aspect | Virtual Call Center Agent | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; sometimes certifications in customer service | High school diploma or equivalent; customer service certifications optional |
| Work Environment | Remote, home-based call center setup | Typically in-office or remote, depending on employer |
| Industry Usage | Common in call centers, telecommunication, tech support | Widespread across retail, banking, healthcare, and more |
| Job Focus | Handling inbound/outbound calls, technical support, sales | Assisting customers, resolving issues, providing product info |
While both roles involve customer interaction, Virtual Call Center Agents primarily work remotely handling calls for specific companies, often with a focus on technical support or sales. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. The roles overlap in skills and credentials but differ mainly in work environment and specific job functions.
How can I make $2000 a week working from home?
What are the key skills and qualifications needed to thrive as a Virtual Call Center Agent, and why are they important?
How do Virtual Call Center Agents typically manage communication and collaboration with remote team members?
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- Day Shift Expedia Call Center
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- Bilingual Spanish Call Center Customer Service Representative
- Work From Home West Call Center

Job description
Join Dynata's Virtual Call Center team as a part-time telephone interviewer and earn extra cash remotely!
This is a temporary, part-time position, estimated to end November 15th, 2026. Ideal for candidates seeking temporary or supplemental employment!
We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. These surveys range in topics from politics to customer satisfaction and beyond. The opinions you collect, and record are sent to our clients to help them make more informed business decisions.
No sales or collections involved!
Come Join Our Team
- Base wage of $13/hr.
- Work remote from the comfort of your home
- We will train the right candidate
- Positive attitude and willingness to learn.
- Flexible shifts within our operating hours
- Must be available to work within the hours of 5:00 PM - 10:00 PM EST Monday - Friday and 11:00 AM - 7:00 PM EST Saturday - Sunday.
- Must be able to work 1 weekend shift (either a Saturday or Sunday) each week.
- Minimum 4 consecutive hours per shift
- Minimum 20 hours per week
- Must live and work in one of the following U.S. states: AL, AR, GA, IA, ID, IN, KS, KY, LA, MN, MS, NC, NH, NV, OH, OK, PA, SC, SD, TN, TX, UT, WI, or WY
- Must be 18 years or older (16+ in SC, GA, and TX)
- Ability to read and speak clearly
- Ability to handle difficult calls in a professional manner
- Ability to listen and comprehend respondent answers and accurately and efficiently type answers into the Company's survey software platform
- Typing speed of 30 wpm while maintaining accuracy is preferred
- Ability to sit and type for majority of shift
- Ability to provide own equipment (laptop, headset, webcam etc.)
- Have a dedicated, quiet working space that is free of distractions to conduct business
Our system uses several different software technologies that are best accessed through a browser on a laptop or desktop computer. Below are the other technical requirements for this position:
- Windows machine running Windows 10 OR Mac computer running a recent
version of MAC OS - No Chromebooks - these are not compatible with our systems
- 8 GB of RAM
- 64 bit Operating system
- 1.8GHz CPU or faster with at least 2 cores
- An installed anti-virus
- Most recently updated version of Chrome browser
- Ability to download software to the computer
- A personal email address capable of receiving files
- 10 Mbps download internet access speed, 5 mbps upload speed or higher.
- Direct plug-in wired access to the data connection (should be postpaid)
- Direct plug-in access for power for computer or laptop
- USB or other WIRED headset with mic. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset
- Working Webcam
- Smart phone capable of downloading apps and receiving incoming messages via
data or WiFi connection - Quiet, noise-free home office space that is free of distractions.
- Knowledgeable in using the computer and can navigate.
Join the Dynata team today!
At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.
Dynata is also an affirmative action employer OE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity.
About Dynata
Sourced by ZipRecruiter
Industry
Marketing research
Company size
5,001 - 10,000 Employees
Headquarters location
Plano, TX, US
Year founded
1999