Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center Supervisor Position Summary: We are looking for a skilled and dedicated Call Center Agent to join our ...
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Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center Supervisor Position Summary: We are looking for a skilled and dedicated Call Center Agent to join our ...
Seeking Entry Level Call Center Agent candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services ...
Seeking Entry Level Call Center Agent candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services ...
Seeking Senior Level Call Center Agent candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services ...
Seeking Senior Level Call Center Agent candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services ...
Call Center Agent Location: Denver, CO Job Type: Full-time We are seeking a motivated and customer-oriented Call Center Agent to join our team. As a Call Center Agent, you will be the first point of ...
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Call Center Agent Location: Denver, CO Job Type: Full-time We are seeking a motivated and customer-oriented Call Center Agent to join our team. As a Call Center Agent, you will be the first point of ...
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Call Center Agent
Deerfield Beach, FL · On-site
$18 - $20/hr
Call Center Agent/Manager Location: Stuart, FL (in-office) Company: OX Floors About Us OX Floors Concrete Coatings are a fast-growing, factory-direct concrete coating company serving homeowners ...
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Be Seen First
Call Center Agent
Deerfield Beach, FL · On-site
$18 - $20/hr
Call Center Agent/Manager Location: Stuart, FL (in-office) Company: OX Floors About Us OX Floors Concrete Coatings are a fast-growing, factory-direct concrete coating company serving homeowners ...
Call Center Agent
Miami, FL · On-site
$14.25 - $19/hr
We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...
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Call Center Agent
Miami, FL · On-site
$14.25 - $19/hr
We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...
Call Center Agent
Centreville, AL · On-site
$13.50 - $14/hr
Call Center Agent Reports to: Call Center Manager Purpose: Service Center agent will be responsible to accurately coordinate, schedule and complete registration for ambulatory outpatient visits.
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Call Center Agent
Centreville, AL · On-site
$13.50 - $14/hr
Call Center Agent Reports to: Call Center Manager Purpose: Service Center agent will be responsible to accurately coordinate, schedule and complete registration for ambulatory outpatient visits.
Call Center Agent
$17 - $20/hr
Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...
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Call Center Agent
$17 - $20/hr
Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...
Call Center Agent
$17 - $20/hr
Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...
Quick apply
Call Center Agent
$17 - $20/hr
Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...
Call Center Agent
Las Vegas, NV · On-site
$17 - $19/hr
Position : Call Center Agent Location : Nellis location Employment Type : Full-time Reports to : Call Center Manager About Western Elite: Western Elite is a premier leader in waste management ...
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Call Center Agent
Las Vegas, NV · On-site
$17 - $19/hr
Position : Call Center Agent Location : Nellis location Employment Type : Full-time Reports to : Call Center Manager About Western Elite: Western Elite is a premier leader in waste management ...
Call Center Agent
$33K - $50K/yr
Call Center Agent Location: Miami, FL Salary: $33,000 - $50,000 Are you ready to embark on an exciting journey where your communication skills and passion for customer service can shine? Capital NYC ...
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Call Center Agent
$33K - $50K/yr
Call Center Agent Location: Miami, FL Salary: $33,000 - $50,000 Are you ready to embark on an exciting journey where your communication skills and passion for customer service can shine? Capital NYC ...
Call Center Agent
$14.25 - $18.75/hr
Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...
Call Center Agent
$14.25 - $18.75/hr
Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...
Call Center Agent
Atlanta, GA · On-site
$20/hr
Call Call Center Agent Banking preferred Job Duties: Manage high-volume inbound and outbound calls with professionalism and efficiency Assist customers with account inquiries, transactions, and ...
Call Center Agent
Atlanta, GA · On-site
$20/hr
Call Call Center Agent Banking preferred Job Duties: Manage high-volume inbound and outbound calls with professionalism and efficiency Assist customers with account inquiries, transactions, and ...
Call Center Agent
Bay City, MI · On-site
$13.75 - $18.25/hr
Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and customer-focused Call Center Agent to join our team in Bay City, MI. The ideal candidate will be ...
Call Center Agent
Bay City, MI · On-site
$13.75 - $18.25/hr
Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and customer-focused Call Center Agent to join our team in Bay City, MI. The ideal candidate will be ...
Call center
$12/hr
PC savvy Call Center Agent duties: * Interact with internal and external customers * Document Additional Information $12/hr 12 months
Call center
$12/hr
PC savvy Call Center Agent duties: * Interact with internal and external customers * Document Additional Information $12/hr 12 months
Call Center Agent
$14.25 - $18.75/hr
Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...
Quick apply
Call Center Agent
$14.25 - $18.75/hr
Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...
Call Center Agent
South Jordan, UT · On-site
$14.25 - $18.75/hr
Call Center Agent* South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...
Call Center Agent
South Jordan, UT · On-site
$14.25 - $18.75/hr
Call Center Agent* South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...
Call Center Agent
$14.25 - $18.75/hr
Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...
Call Center Agent
$14.25 - $18.75/hr
Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...
Call Center Agent
Detroit, MI · On-site
$14.75 - $19.50/hr
As a Call Center Agent, you will be the primary point of contact for our customers, handling inquiries, resolving complaints, and providing exceptional support to ensure customer satisfaction. This ...
New
Call Center Agent
Detroit, MI · On-site
$14.75 - $19.50/hr
As a Call Center Agent, you will be the primary point of contact for our customers, handling inquiries, resolving complaints, and providing exceptional support to ensure customer satisfaction. This ...
New
Call Center Agent
Fresno, CA · On-site
$22/hr
The Call Center Agent (CCA) is a Non-Exempt position and reports to the Call Center Supervisor. The CCA is responsible for providing excellent customer service and courtesy with every UHC patient ...
Call Center Agent
Fresno, CA · On-site
$22/hr
The Call Center Agent (CCA) is a Non-Exempt position and reports to the Call Center Supervisor. The CCA is responsible for providing excellent customer service and courtesy with every UHC patient ...
Virtual Call Center Agent information
See salary details
$10.58 - $11.89
2% of jobs
$11.89 - $13.20
8% of jobs
$13.20 - $14.51
12% of jobs
$14.72 is the 25th percentile. Wages below this are outliers.
$14.51 - $15.82
18% of jobs
The median wage is $16.39 / hr.
$15.82 - $17.13
23% of jobs
$17.13 - $18.44
12% of jobs
$18.47 is the 75th percentile. Wages above this are outliers.
$18.44 - $19.76
12% of jobs
$19.76 - $21.07
5% of jobs
$21.07 - $22.38
4% of jobs
$22.38 - $23.69
2% of jobs
$23.69 - $25
2% of jobs
$10
$17
$25
How much do virtual call center agent jobs pay per hour?
As of Jul 31, 2026, the average hourly pay for virtual call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.
What Does a Virtual Call Center Agent Do?
A virtual call center agent provides customer support remotely via a number of different forums, from email to phone calls to online chat. Some specialize in sales, technical issues, or telemarketing. Employees also work with different support levels, depending on expertise and experience. You are typically the first point of contact with the public. Your duties involve responding to inbound calls and providing further instructions or followup in outbound communications. The job is usually full-time with some employers offering 24/7 support. A representative must document each case accurately and completely to assist other team members who get involved with each issue.
How to make $1000 a week remotely?
A Virtual Call Center Agent can earn $1000 a week by working full-time hours, often 40 or more per week, and handling high-volume or specialized customer service tasks. Increasing earnings may involve gaining relevant skills, certifications, or experience, and working for companies that offer competitive pay rates or performance bonuses.
What jobs pay 4000 a week without a degree?
A Virtual Call Center Agent can potentially earn around $4,000 per week through high-volume sales, performance bonuses, or commission-based pay, especially in roles that require strong communication skills and experience with customer management tools. Such roles often do not require a formal degree but may need relevant training, certifications, or proven sales ability. Earnings vary based on the company, location, and individual performance.
How much do virtual call centers make?
Virtual call center agents typically earn between $10 and $20 per hour, with average annual salaries ranging from $25,000 to $45,000. Earnings can vary based on experience, location, and the company, and agents often need strong communication skills and familiarity with call center software.
What are Virtual Call Center Agents?
Virtual Call Center Agents are customer service representatives who work remotely, usually from home, to handle inbound or outbound calls for a company. They provide assistance, answer questions, resolve issues, and often process orders or offer technical support, depending on the employer's needs. These agents use internet-based communication tools and customer service software to interact with customers and manage their workflow. The virtual setup allows businesses to offer flexible support hours and tap into a wider pool of talent.
What is the difference between Virtual Call Center Agent vs Customer Service Representative?
| Aspect | Virtual Call Center Agent | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; sometimes certifications in customer service | High school diploma or equivalent; customer service certifications optional |
| Work Environment | Remote, home-based call center setup | Typically in-office or remote, depending on employer |
| Industry Usage | Common in call centers, telecommunication, tech support | Widespread across retail, banking, healthcare, and more |
| Job Focus | Handling inbound/outbound calls, technical support, sales | Assisting customers, resolving issues, providing product info |
While both roles involve customer interaction, Virtual Call Center Agents primarily work remotely handling calls for specific companies, often with a focus on technical support or sales. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. The roles overlap in skills and credentials but differ mainly in work environment and specific job functions.
How can I make $2000 a week working from home?
A Virtual Call Center Agent can potentially earn $2000 a week by working full-time hours, handling high-volume customer calls, and gaining experience in specialized industries like tech or finance. Increasing earnings may involve developing strong communication skills, using relevant tools, and working for companies that offer competitive pay or performance-based incentives.
What are the key skills and qualifications needed to thrive as a Virtual Call Center Agent, and why are they important?
To thrive as a Virtual Call Center Agent, you need strong communication skills, proficiency in customer service, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP technology is important for managing customer interactions efficiently. Excellent listening skills, patience, and the ability to multitask help agents deliver positive customer experiences and resolve issues promptly. These skills ensure high-quality service, customer satisfaction, and effective problem-solving in a remote environment.
How do Virtual Call Center Agents typically manage communication and collaboration with remote team members?
Virtual Call Center Agents often rely on a combination of digital tools, such as instant messaging platforms, video conferencing, and shared dashboards, to stay connected with their team and supervisors. Regular team meetings and one-on-one check-ins help agents align on goals, share best practices, and address challenges in real time. While working remotely can feel isolating at times, most organizations foster a supportive environment through virtual team-building activities and transparent communication channels, ensuring agents feel included and informed.
More about Virtual Call Center Agent jobs
What cities are hiring for Virtual Call Center Agent jobs? Cities with the most Virtual Call Center Agent job openings:
What are the most commonly searched types of Call Center Agent jobs? The most popular types of Call Center Agent jobs are:
What states have the most Virtual Call Center Agent jobs? States with the most job openings for Virtual Call Center Agent jobs include:
What job categories do people searching Virtual Call Center Agent jobs look for? The top searched job categories for Virtual Call Center Agent jobs are:
- Flexible Insurance Call Center
- From Home Frost Bank Call Center
- Call Center English Speakers
- Afternoon Background Friendly Call Center
- International Call Center Agent
- Work From Home Walmart Call Center
- Work From Home Commission Inbound Call Center
- Day Shift Expedia Call Center
- Part Time Remote French Speaking Call Center
- Bilingual Spanish Call Center Customer Service Representative
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 6 days ago
Job description
Description
Position: Call Center Agent
Location: Jersey City, NJ
Employment Type: Full-Time
Reports To: Call Center Supervisor
Position Summary:
We are looking for a skilled and dedicated Call Center Agent to join our customer support team. As a Call Center Agent, you will be the first point of contact for our customers, responsible for answering inquiries, resolving issues, and delivering a high-quality customer experience. The ideal candidate will be empathetic, patient, and proficient in handling a high volume of inbound and outbound calls.
Key Responsibilities
Problem Solving:
Communication:
Product Knowledge:
Documentation:
Skills, Knowledge and Expertise
Benefits
Position: Call Center Agent
Location: Jersey City, NJ
Employment Type: Full-Time
Reports To: Call Center Supervisor
Position Summary:
We are looking for a skilled and dedicated Call Center Agent to join our customer support team. As a Call Center Agent, you will be the first point of contact for our customers, responsible for answering inquiries, resolving issues, and delivering a high-quality customer experience. The ideal candidate will be empathetic, patient, and proficient in handling a high volume of inbound and outbound calls.
Key Responsibilities
Customer Support:
- Handle inbound and outbound calls professionally and courteously.
- Answer customer questions, resolve complaints, and provide appropriate solutions in a timely manner.
Problem Solving:
- Identify customer needs and clarify information by conducting thorough problem analysis.
- Offer alternative solutions when necessary, aiming to achieve first-call resolution.
Communication:
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Escalate unresolved issues to appropriate teams or departments.
Product Knowledge:
- Develop a comprehensive understanding of the company's products, services, and policies.
- Keep updated on any product or policy changes to ensure accurate information is shared with customers.
Documentation:
- Accurately log all call details, interactions, and customer information into the company's CRM system.
- Prepare reports or summaries of customer interactions and outcomes.
Skills, Knowledge and Expertise
- High school diploma or equivalent (Bachelor’s degree preferred).
- Strong verbal and written communication skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficient in using computers, CRM software, and other call center tools.
- Excellent problem-solving skills and patience.
Benefits
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- Retirement plan with company match.
- Professional development opportunities.
- Fun and creative work environment.