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Virtual Call Center Trainee Jobs (NOW HIRING)

Dynata

$14/hr

Join Dynata's Virtual Call Center team as a bilingual part-time telephone interviewer and earn extra cash remotely! We are looking for talented bilingual call center survey agents to perform outbound ...

NextDeavor Inc.

Call Center Manager

Omaha, NE · On-site

$100K - $130K/yr

Call Center Manager Full-time Omaha, NE, US Exclusive confidential search -- details shared with ... Implement virtual training, onboarding, and ongoing coaching programs * Analyze performance data to ...

Oldmutual

$13.50 - $17.75/hr

What is a Trainee Call Centre Agent? Do you have what it takes to work for a leading financial services company? Then you may be what we are looking for. Whether you're are a graduate or a ...

MCI Careers

We are seeking a dedicated and experienced Call Center Trainer to join our team. This role involves ... Monitor and assess trainee progress, providing constructive feedback and additional support as ...

EYE CLINIC OF WISCONSIN

Call Center Manager

Wausau, WI · On-site

... virtual messaging. This position involves leading a team, providing training and resources to ... The Call Center Manager ensures that patient care via phone and messaging is both efficient and ...

Blue Sky Bank

Call Center Representative

Tulsa, OK

$14 - $17.75/hr

Perform ITM virtual/video teller services, maintaining a professional, camera-ready presence and ... Call Center experience preferred. * Valid driver's license, proof of insurance, qualifying motor ...

Blue Sky Bank

Call Center Representative

Tulsa, OK

$13.75 - $17.25/hr

Perform ITM virtual/video teller services, maintaining a professional, camera-ready presence and ... Call Center experience preferred. * Valid driver's license, proof of insurance, qualifying motor ...

mpi

Call Center Representative

Los Angeles, CA

$26/hr

Ability to complete all required training in classroom or in a virtual environment inclusive of ... Meet established call center performance metrics as an individual to assist the department in ...

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Virtual Call Center Trainee information

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How much do virtual call center trainee jobs pay per hour?

As of May 30, 2026, the average hourly pay for virtual call center trainee in the United States is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $18.75 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Virtual Call Center Trainee, and why are they important?

To thrive as a Virtual Call Center Trainee, you need strong communication skills, basic computer proficiency, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and online chat platforms is commonly required. Active listening, patience, and problem-solving abilities help you stand out by effectively addressing customer needs and building rapport. These skills ensure efficient service delivery, customer satisfaction, and adaptability in a remote work environment.

What are some common challenges faced by Virtual Call Center Trainees and how can they be overcome?

Virtual Call Center Trainees often face challenges such as adapting to remote work technology, managing time independently, and quickly learning customer service protocols. To overcome these, it’s important to familiarize yourself with the call center’s software through training resources, establish a dedicated and quiet workspace, and proactively seek feedback from supervisors and peers. Building strong communication skills and staying organized will also help you handle a high volume of calls and deliver excellent customer service, which are key to advancing within the role.

What are Virtual Call Center Trainees?

Virtual Call Center Trainees are individuals who are in the process of learning the skills and procedures needed to handle customer service or support calls remotely. These trainees typically undergo training on company policies, communication techniques, software systems, and problem-solving strategies. Their work is conducted entirely online, allowing them to assist customers from any location with internet access. The goal is to prepare them for a full role as virtual call center agents who can efficiently resolve customer inquiries and issues.

What is the difference between Virtual Call Center Trainee vs Virtual Call Center Agent?

AspectVirtual Call Center TraineeVirtual Call Center Agent
CredentialsBasic training, onboardingCustomer service skills, sometimes certifications
Work EnvironmentTraining sessions, supervised environmentLive calls, independent work from home
Job RoleLearning and shadowingHandling customer inquiries, problem-solving

The Virtual Call Center Trainee is an entry-level position focused on training and skill development, often under supervision. In contrast, the Virtual Call Center Agent is responsible for managing customer interactions independently after training. Trainees are in a learning phase, while agents are active service providers. Both roles are essential in the call center industry, with trainees preparing for full agent responsibilities.

More about Virtual Call Center Trainee jobs
What cities are hiring for Virtual Call Center Trainee jobs? Cities with the most Virtual Call Center Trainee job openings:
What are the most commonly searched types of Virtual Call Center jobs? The most popular types of Virtual Call Center jobs are:
What states have the most Virtual Call Center Trainee jobs? States with the most job openings for Virtual Call Center Trainee jobs include:
What job categories do people searching Virtual Call Center Trainee jobs look for? The top searched job categories for Virtual Call Center Trainee jobs are:
Virtual Call Center Trainee jobs near you
Infographic showing various Virtual Call Center Trainee job openings in the United States as of May 2026, with employment types broken down into 3% Locum Tenens, 59% Full Time, 29% Part Time, and 9% Contract. Highlights an 49% Physical, 13% Hybrid, and 38% Remote job distribution, with an average salary of $37,169 per year, or $17.9 per hour.
Virtual Call Center Agent - Utah (Day)

Virtual Call Center Agent - Utah (Day)

Dynata

Salt Lake City, UT • Remote

$13/hr

Part-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Virtual Call Center Agent - Utah (Day) page is loaded## Virtual Call Center Agent - Utah (Day)remote type: Fully Remotelocations: USA (Virtual UT): USA (Virtual, ID): USA (Virtual, NV): USA (Virtual TN)time type: Part timeposted on: Posted Todayjob requisition id: REQ13041Join Dynata's Virtual Call Center team as a part-time telephone interviewer and earn extra cash remotely! We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. These surveys range in topics from politics to customer satisfaction and beyond.

The opinions you collect, and record are sent to our clients to help them make more informed business decisions.*No sales or collections involved!***Come Join Our Team*** Base wage of $13/hr. Work remote from the comfort of your home We will train the right candidate Positive attitude and willingness to learn. Flexible shifts within our operating hours**Shift Details:*** Must be available to work within the hours of 7:00 AM – 5:00 PM MST Monday – Friday Minimum 4 consecutive hours per shift Minimum 20 hours per week**Job Requirements:*** Must live and work in one of the following U.S. states: UT, NV, ID, or TN Must be 18 years or older Ability to read and speak clearly Ability to handle difficult calls in a professional manner Ability to listen and comprehend respondent answers and accurately and efficiently type answers into the Company's survey software platform Typing speed of 30 wpm while maintaining accuracy is preferred Ability to sit and type for majority of shift Ability to provide own equipment (laptop, headset, webcam etc.) Have a dedicated, quiet working space that is free of distractions to conduct businessEquipment RequirementsOur system uses several different software technologies that are best accessed through a browser on a laptop or desktop computer. Below are the other technical requirements for this position: Windows machine running Windows 10 OR Mac computer running a recent version of MAC OS No Chromebooks - these are not compatible with our systems 8 GB of RAM 64 bit Operating system 1.8GHz CPU or faster with at least 2 cores Most recently updated version of Chrome browser Ability to download software to the computer A personal email address capable of receiving files 10 Mbps download internet access speed, 5 mbps upload speed or higher. Direct plug-in wired access to the data connection (should be postpaid) Direct plug-in access for power for computer or laptop USB or other WIRED headset with mic.

NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset Working Webcam Smart phone capable of downloading apps and receiving incoming messages via data or WiFi connection Quiet, noise-free home office space that is free of distractions. Knowledgeable in using the computer and can navigate.Join the Dynata team today!At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities.

We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.Dynata is also an affirmative action employer OE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity. #J-18808-Ljbffr

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