ZipRecruiter

Log In

2

Remote Virtual Call Center Jobs (NOW HIRING)

Dynata

Virtual Call Center Agent

$13/hr

Join Dynata's Virtual Call Center team as a part-time telephone interviewer and earn extra cash ... Base wage of $13/hr. * Work remote from the comfort of your home * We will train the right ...

Dynata

Virtual Call Center Agent

$13/hr

Join Dynata's Virtual Call Center team as a part-time telephone interviewer and earn extra cash ... Base wage of $13/hr. * Work remote from the comfort of your home * We will train the right ...

Dynata

Virtual Call Center Agent - Utah (Day)

$13/hr

Join Dynata's Virtual Call Center team as a part-time telephone interviewer and earn extra cash ... Base wage of $13/hr. * Work remote from the comfort of your home * We will train the right ...

Dynata

Virtual Call Center Agent - Utah (Day)

$13/hr

Join Dynata's Virtual Call Center team as a part-time telephone interviewer and earn extra cash ... Base wage of $13/hr. * Work remote from the comfort of your home * We will train the right ...

Pridestaff

Remote Call Center Supervisor

Atlanta, GA · Remote

$28/hr

Work collaboratively to lead, coach, and support a team of virtual customer service representatives ... Remote Call Center Supervisor Responsibilities: * Direct, mentor, and motivate a team of remote ...

NextDeavor Inc.

Call Center Manager

Omaha, NE · Remote

$100K - $130K/yr

Call Center Manager Full-time Omaha, NE, US Exclusive confidential search -- details shared with ... Manage, coach, and develop remote supervisors and agents through virtual leadership and performance ...

next page

Showing results 1-20

All Jobsremote JobsRemote Virtual Call Center Jobs

Remote Virtual Call Center information

What is a remote virtual call center?

A remote virtual call center is a customer service operation where agents work from various locations, often from home, instead of a centralized office. These agents connect to the company’s systems using the internet and specialized software to handle customer calls, emails, or chats. Remote virtual call centers offer flexibility for employees and can help companies reduce overhead costs. They are increasingly popular due to advances in technology and the growing demand for remote work opportunities.

What are the key skills and qualifications needed to thrive as a remote virtual call center agent?

To thrive as a Remote Virtual Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is essential. Dependability, patience, and self-motivation are crucial soft skills for excelling in a remote and customer-focused environment. These skills ensure effective customer interactions, efficient problem resolution, and consistent performance in a virtual setting.

What are some common challenges faced by employees in a remote virtual call center, and how can they be managed?

Working in a remote virtual call center often means handling a high volume of calls while maintaining productivity in a home environment. Common challenges include staying focused amidst home distractions, managing technical issues, and maintaining clear communication with both customers and team members. To manage these, it's important to set up a dedicated, quiet workspace, ensure a reliable internet connection, and actively participate in regular team meetings or chat channels. Many organizations also offer training and support resources to help employees stay connected and feel supported while working remotely.

What is the difference between Remote Virtual Call Center vs Remote Customer Service Representative?

AspectRemote Virtual Call CenterRemote Customer Service Representative
CredentialsBasic customer service skills, sometimes training providedSimilar credentials, often requires communication skills training
Work EnvironmentHome-based, centralized call center softwareHome-based, individual customer interactions
Employer & Industry UsageCall centers, telecommunication, retailVarious industries including retail, tech, healthcare
Common Search & ComparisonYesYes

The Remote Virtual Call Center and Remote Customer Service Representative roles both involve assisting customers remotely, often requiring similar skills and credentials. The main difference lies in the scope: call center roles typically involve handling high volumes of calls in a centralized environment, while customer service reps may handle individual inquiries across various channels. Both roles are popular in remote work settings and serve similar industries, making them frequently compared in job searches.

What cities are hiring for Remote Virtual Call Center jobs?

Cities with the most Remote Virtual Call Center job openings:

What are the most commonly searched types of Virtual Call Center jobs?

The most popular types of Virtual Call Center jobs are:

What states have the most Remote Virtual Call Center jobs?

States with the most job openings for Remote Virtual Call Center jobs include:

Remote Virtual Call Center jobs near you
Infographic showing various Remote Virtual Call Center job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution.

Work From Home - Virtual Outbound Call Center Representatives

Windy City Call Center

Remote

$15 - $17/hr

Other

PTO

Re-posted 28 days ago

Job description

Virtual Call Center Representative

We are looking for motivated and reliable Virtual Call Center Representatives to join our growing team. This is an excellent opportunity to work from home while representing top-rated home improvement brands in a professional, fast-paced environment.

We are committed to setting our employees up for success. Placement will be based on your qualifications and fit so you can start in the position where you will thrive.

About the Position

As a Virtual Outbound Call Center Representative, you will contact prospective homeowners who have expressed interest in specific home improvement services. Your goal is to build rapport, confirm details, and schedule appointments. There is no cold calling and no selling involved.

This is a remote position that requires focus, consistency, and professionalism.

Schedule

• Monday through Friday between 9:00 AM and 7:00 PM Central Time

• One weekend day required (minimum of 4 hours)

• Fixed schedule, but you may build within company hours

Requirements

• Outbound call center experience is required

• Strong communication and listening skills

• Professional and courteous phone presence

• Ability to meet and exceed goals and performance metrics

• Comfortable multitasking between phone conversations and computer systems

• 35 WPM minimum typing speed

• Quick to apply feedback and eager to improve

• Reliable and self-motivated with a positive team attitude

• Able to commit to a consistent Full time work schedule

Pay and Benefits

$15.00 – $17.00 per hour based on experience

Pay increase after 30 days of employment

Paid Time Off (PTO) after 90 days for both full-time and part-time employees

Paid online training

Career advancement opportunities – many of our team members have moved into management roles

Home Office and Technical Requirements

You will log into our system from home using your own computer and internet connection. No personal phone is required.

All applicants must meet the following technical requirements:

• High-speed wired internet connection (Wi-Fi not accepted; must plug directly into modem)

• Windows 11 or higher operating system with at least 8 GB of RAM and a 2.10 GHz or higher processor

• Webcam for virtual meetings and training

• Microsoft Office or OpenOffice, and either Chrome, Firefox, or Safari browsers

• Headset provided after hire

Apply