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Remote Virtual Call Center Jobs (NOW HIRING)

Dynata

$14/hr

Join Dynata's Virtual Call Center team as a bilingual part-time telephone interviewer and earn ... Base wage of $14/hr. * Work remote from the comfort of your home * We will train the right ...

Firstsource

Revenue Cycle Billing Specialist

$18 - $22/hr

Remote work from home office, virtual Call Center environment. Must be able to sit for extended periods of time. We are an Equal Opportunity Employer. All qualified applicants are considered for ...

ProKatchers

Call Center Specialist (Remote)

Los Angeles, CA · Remote

$18 - $22.75/hr

Call Center Specialist Location : Los Angeles, CA ( Remote ) Duration : 3+ Months Education : High School Diploma or GED Shift Details : 7:00 AM - 7:00 PM General Description: Los Angeles, CA (Local ...

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

Aglow Sports Konsult

Call Center Representative

Chicago, IL · Remote

$16.50 - $20.50/hr

... in a remote setting. Regular attendance in virtual team meetings and training sessions ... Call Center experience is preferred. Bilingual skills, especially in Spanish, are a plus. Ability ...

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Remote Virtual Call Center information

What are the key skills and qualifications needed to thrive as a Remote Virtual Call Center Agent, and why are they important?

To thrive as a Remote Virtual Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is essential. Dependability, patience, and self-motivation are crucial soft skills for excelling in a remote and customer-focused environment. These skills ensure effective customer interactions, efficient problem resolution, and consistent performance in a virtual setting.

What are some common challenges faced by employees in a remote virtual call center, and how can they be managed?

Working in a remote virtual call center often means handling a high volume of calls while maintaining productivity in a home environment. Common challenges include staying focused amidst home distractions, managing technical issues, and maintaining clear communication with both customers and team members. To manage these, it's important to set up a dedicated, quiet workspace, ensure a reliable internet connection, and actively participate in regular team meetings or chat channels. Many organizations also offer training and support resources to help employees stay connected and feel supported while working remotely.

What is a remote virtual call center?

A remote virtual call center is a customer service operation where agents work from various locations, often from home, instead of a centralized office. These agents connect to the company’s systems using the internet and specialized software to handle customer calls, emails, or chats. Remote virtual call centers offer flexibility for employees and can help companies reduce overhead costs. They are increasingly popular due to advances in technology and the growing demand for remote work opportunities.

Can you work for a call center remote?

Yes, remote virtual call center jobs are common and typically involve working from home using a computer and internet connection. These roles often require good communication skills, a quiet workspace, and sometimes specific software or certifications. Many companies offer flexible schedules for remote call center positions.

What is the difference between Remote Virtual Call Center vs Remote Customer Service Representative?

AspectRemote Virtual Call CenterRemote Customer Service Representative
CredentialsBasic customer service skills, sometimes training providedSimilar credentials, often requires communication skills training
Work EnvironmentHome-based, centralized call center softwareHome-based, individual customer interactions
Employer & Industry UsageCall centers, telecommunication, retailVarious industries including retail, tech, healthcare
Common Search & ComparisonYesYes

The Remote Virtual Call Center and Remote Customer Service Representative roles both involve assisting customers remotely, often requiring similar skills and credentials. The main difference lies in the scope: call center roles typically involve handling high volumes of calls in a centralized environment, while customer service reps may handle individual inquiries across various channels. Both roles are popular in remote work settings and serve similar industries, making them frequently compared in job searches.

What cities are hiring for Remote Virtual Call Center jobs? Cities with the most Remote Virtual Call Center job openings:
What are the most commonly searched types of Virtual Call Center jobs? The most popular types of Virtual Call Center jobs are:
What states have the most Remote Virtual Call Center jobs? States with the most job openings for Remote Virtual Call Center jobs include:
Remote Virtual Call Center jobs near you
Infographic showing various Remote Virtual Call Center job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 80% Full Time, 13% Part Time, and 4% Contract. Highlights an 38% Physical, 2% Hybrid, and 60% Remote job distribution.
Virtual Call Center Agent - Utah (Day)

Virtual Call Center Agent - Utah (Day)

Dynata

Salt Lake City, UT • Remote

$13/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Virtual Call Center Agent - Utah (Day) page is loaded## Virtual Call Center Agent - Utah (Day)remote type: Fully Remotelocations: USA (Virtual UT): USA (Virtual, ID): USA (Virtual, NV): USA (Virtual TN)time type: Part timeposted on: Posted Todayjob requisition id: REQ13041Join Dynata's Virtual Call Center team as a part-time telephone interviewer and earn extra cash remotely! We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. These surveys range in topics from politics to customer satisfaction and beyond.

The opinions you collect, and record are sent to our clients to help them make more informed business decisions.*No sales or collections involved!***Come Join Our Team*** Base wage of $13/hr. Work remote from the comfort of your home We will train the right candidate Positive attitude and willingness to learn. Flexible shifts within our operating hours**Shift Details:*** Must be available to work within the hours of 7:00 AM – 5:00 PM MST Monday – Friday Minimum 4 consecutive hours per shift Minimum 20 hours per week**Job Requirements:*** Must live and work in one of the following U.S. states: UT, NV, ID, or TN Must be 18 years or older Ability to read and speak clearly Ability to handle difficult calls in a professional manner Ability to listen and comprehend respondent answers and accurately and efficiently type answers into the Company's survey software platform Typing speed of 30 wpm while maintaining accuracy is preferred Ability to sit and type for majority of shift Ability to provide own equipment (laptop, headset, webcam etc.) Have a dedicated, quiet working space that is free of distractions to conduct businessEquipment RequirementsOur system uses several different software technologies that are best accessed through a browser on a laptop or desktop computer. Below are the other technical requirements for this position: Windows machine running Windows 10 OR Mac computer running a recent version of MAC OS No Chromebooks - these are not compatible with our systems 8 GB of RAM 64 bit Operating system 1.8GHz CPU or faster with at least 2 cores Most recently updated version of Chrome browser Ability to download software to the computer A personal email address capable of receiving files 10 Mbps download internet access speed, 5 mbps upload speed or higher. Direct plug-in wired access to the data connection (should be postpaid) Direct plug-in access for power for computer or laptop USB or other WIRED headset with mic.

NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset Working Webcam Smart phone capable of downloading apps and receiving incoming messages via data or WiFi connection Quiet, noise-free home office space that is free of distractions. Knowledgeable in using the computer and can navigate.Join the Dynata team today!At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities.

We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.Dynata is also an affirmative action employer OE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity. #J-18808-Ljbffr

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