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Afternoon Virtual Call Center Jobs (NOW HIRING)

TechOp Solutions International

Deputy PM ( Call Center)

$119K/yr

This position supports virtual call center operations and assists with managing the distributed workforce to ensure contractual requirements and operational objectives are successfully achieved. An ...

NextDeavor Inc.

Call Center Manager

Omaha, NE · Remote

$100K - $130K/yr

Call Center Manager Full-time Omaha, NE, US Exclusive confidential search -- details shared with ... Implement virtual training, onboarding, and ongoing coaching programs * Analyze performance data to ...

NextDeavor Inc.

Call Center Manager

Omaha, NE · On-site

$100K - $130K/yr

Call Center Manager Full-time Omaha, NE, US Exclusive confidential search -- details shared with ... Implement virtual training, onboarding, and ongoing coaching programs * Analyze performance data to ...

Titan Technologies

Call Center Supervisor

Tallahassee, FL · On-site

$23.08/hr

... Virtual School (FLVS) and other Titan call center programs based on business needs. The Call Center Supervisor provides day-to-day leadership, coaching, and operational oversight for a team of call ...

MAP

Call Center Specialist

North Richland Hills, TX · On-site

$17/hr

What is a Call Center Specialist? Our technology allows us to be a virtual extension of our client and to make a direct impact on their everyday operations. If you're a strong typist who loves ...

mpi

Call Center Representative

Los Angeles, CA · On-site

$26/hr

Ability to complete all required training in classroom or in a virtual environment inclusive of ... Meet established call center performance metrics as an individual to assist the department in ...

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Afternoon Virtual Call Center information

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$21

How much do afternoon virtual call center jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for afternoon virtual call center in the United States is $14.06, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $16.35 per hour, depending on experience, location, and employer.

What are some common challenges faced by agents working in an afternoon virtual call center shift, and how can they be addressed?

Agents working afternoon shifts in a virtual call center often encounter peak call volumes, which can lead to increased pressure and multitasking. Balancing high demand with maintaining quality customer service is a typical challenge. To address this, it helps to develop strong time management skills, use available call center software efficiently, and communicate proactively with supervisors and team members for support. Regular check-ins and scheduled breaks are also important to manage stress and maintain productivity throughout the shift.

What is an Afternoon Virtual Call Center job?

An Afternoon Virtual Call Center job involves working remotely to handle inbound or outbound calls for a company, typically during afternoon hours. Employees may assist customers with questions, process orders, provide technical support, or conduct surveys. These roles are often customer service-focused and require good communication skills, a quiet workspace, and reliable internet access. The virtual aspect means you can work from home or any location with the necessary equipment. This job is ideal for those seeking flexible, part-time hours in the afternoon.

What are the key skills and qualifications needed to thrive as an Afternoon Virtual Call Center Representative, and why are they important?

To thrive as an Afternoon Virtual Call Center Representative, you need strong verbal communication, active listening skills, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and standard office applications is typically required. Patience, resilience, and the ability to stay organized while multitasking are standout soft skills in this role. These skills ensure effective customer interactions, efficient problem-solving, and consistent service quality during high-volume shifts.

What is the difference between Afternoon Virtual Call Center vs Customer Service Representative?

AspectAfternoon Virtual Call CenterCustomer Service Representative
Work EnvironmentRemote, home-based, flexible hoursOffice or remote, standard hours
Required SkillsCommunication, tech proficiency, customer supportCommunication, problem-solving, product knowledge
CertificationsNone typically required; training providedNone typically required; training provided
Industry UsageCommon in call centers, telecommuting rolesCustomer service across various industries

The Afternoon Virtual Call Center and Customer Service Representative roles both focus on customer support, often requiring similar skills and training. The main difference lies in the work setting and hours: the virtual call center offers flexible, remote work primarily in the afternoons, while customer service reps may work in-office or remotely during standard hours. Both roles are essential in customer support industries and often overlap in job functions.

What cities are hiring for Afternoon Virtual Call Center jobs? Cities with the most Afternoon Virtual Call Center job openings:
What are the most commonly searched types of Virtual Call Center jobs? The most popular types of Virtual Call Center jobs are:
What states have the most Afternoon Virtual Call Center jobs? States with the most job openings for Afternoon Virtual Call Center jobs include:
Afternoon Virtual Call Center jobs near you
Work From Home - Virtual Outbound Call Center

Work From Home - Virtual Outbound Call Center

Windy City Call Center

Atlanta, GA • On-site, Remote

$15 - $17/hr

Full-time

PTO

Posted 6 days ago

Job description

Responsive recruiter
We are looking for motivated and reliable Virtual Call Center Representatives to join our growing team. This is an excellent opportunity to work from home while representing top-rated home improvement brands in a professional, fast-paced environment.
We are committed to setting our employees up for success. Placement will be based on your qualifications and fit so you can start in the position where you will thrive.
About the Position
As a Virtual Outbound Call Center Representative, you will contact prospective homeowners who have expressed interest in specific home improvement services. Your goal is to build rapport, confirm details, and schedule appointments. There is no cold calling and no selling involved.
This is a remote position that requires focus, consistency, and professionalism.
Schedule
• Monday through Friday between 9:00 AM and 7:00 PM Central Time
• One weekend day required (minimum of 4 hours)
• Fixed schedule, but you may build within company hours
Requirements
• Outbound call center experience is required
• Strong communication and listening skills
• Professional and courteous phone presence
• Ability to meet and exceed goals and performance metrics
• Comfortable multitasking between phone conversations and computer systems
• 35 WPM minimum typing speed
• Quick to apply feedback and eager to improve
• Reliable and self-motivated with a positive team attitude
• Able to commit to a consistent Full time work schedule
• Must be a Georgia resident
Pay and Benefits
• $15.00 - $17.00 per hour based on experience
• Pay increase after 30 days of employment
• Paid Time Off (PTO) after 90 days for both full-time and part-time employees
• Paid online training
• Career advancement opportunities - many of our team members have moved into management roles
Home Office and Technical Requirements
You will log into our system from home using your own computer and internet connection. No personal phone is required.
All applicants must meet the following technical requirements:
• High-speed wired internet connection (Wi-Fi not accepted; must plug directly into modem)
• Windows 11 or higher operating system with at least 8 GB of RAM and a 2.10 GHz or higher processor
• Webcam for virtual meetings and training
• Microsoft Office or OpenOffice, and either Chrome, Firefox, or Safari browsers
• Headset provided after hire
If you are excited about this opportunity, we want to hear from you! Applying is quick and easy - click below to get started now. Please fill out this application from the home computer that you would use if you were hired for this position.
By pressing "apply", you give us consent to follow-up with you about this job opportunity by call, pre recorded message or text message at the phone number above and that contact may be through an automated system or manually dialed. Consent to contact your cell phone is not required. If you prefer for us to not contact your cell phone, please provide another number. You also give us consent to contact you about this job opportunity and future job opportunities by email.
Compensation: $15.00 - $17.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Windy City Call Center LLC
We are headquartered in the northwest suburbs of Chicago and are experiencing exceptional growth. This position will be a part of the Windy City Call center team which is one of the fastest growing parts of our business. We support our clients with inbound and outbound call center services in education, home improvement, insurance and other business verticals. Our clients utilize our seasoned representatives to make outbound calls on their behalf to qualify the inquiries they receive from any number of sources. We call verify these leads and transfer the interested prospects to their call centers.
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