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Virtual Call Center Coordinator Jobs (NOW HIRING)

Communicarehealth

Call Center Coordinator

Blue Ash, OH

$19 - $22/hr

The Call Center Coordinator provides clerical and administrative support to the Assessment and Referral Department while assisting individuals seeking treatment and coordinating admission-related ...

Prism Vision Group

Call Center Coordinator

Greenbelt, MD · On-site

$18 - $33.08/hr

Compensation Range: $18-$33.08/hr (Dependent on Experience) The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and ...

MedVanta

Call Center Coordinator

Rockville, MD · On-site

$18.25 - $24/hr

The Call Center Coordinator serves a key role in meeting patient needs while aligning with the overall mission, vision, and goals of the CAO. Answering phones and initiating referrals and/or ...

The Waldinger Corp.

Call Center Coordinator

Des Moines, IA · Hybrid

$17.50 - $23/hr

Description Waldinger has an opportunity for a qualified Call Center Coordinator in our Des Moines Office. This is a hybrid position and the schedule is as follows: Monday, Thursday, Friday, Saturday ...

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Virtual Call Center Coordinator information

What is the difference between Virtual Call Center Coordinator vs Customer Service Representative?

AspectVirtual Call Center CoordinatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer experience in call center operationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote, call center setting, coordinating team activitiesRemote or in-office, handling customer inquiries directly
Job FocusOverseeing call center operations, scheduling, quality assuranceAssisting customers, resolving issues, providing product/service information

The Virtual Call Center Coordinator primarily manages call center operations and team coordination, while the Customer Service Representative directly interacts with customers to address inquiries. Both roles often require similar credentials and may work remotely, but their responsibilities differ in scope and focus.

What cities are hiring for Virtual Call Center Coordinator jobs? Cities with the most Virtual Call Center Coordinator job openings:
What are the most commonly searched types of Virtual Call Center jobs? The most popular types of Virtual Call Center jobs are:
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Virtual Call Center Coordinator jobs near you
Call Center Coordinator

Call Center Coordinator

New Vista Behavioral Health

Cincinnati, OH

$19 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Job Address:

10123 Alliance Road, Suite 320 Blue Ash, OH 45242

About New Vista:

At NewVista, we are the behavioral health experts. We strive to treat every patient with impeccable precision and care as if they are family. Our team comes with education and personal experience with recovery and mental health. They understand what each person is going through and deliver personalized care. Living a long and prosperous life is possible with the help of NewVista.

Call Center Coordinator

We are currently seeking candidates for 1st, 2nd, and 3rd shift positions, with schedules that include every other weekend.

Pay Range: $19–22/hr
Location: Blue Ash, OH

Position Summary:

The Call Center Coordinator provides clerical and administrative support to the Assessment and Referral Department while assisting individuals seeking treatment and coordinating admission-related processes.

Essential Duties amp; Responsibilities:

  • Provide clerical support to the Assessment and Referral Department
  • Maintain documents required for admissions and patient intake
  • Process consent forms and admission documentation accurately and efficiently
  • Complete prescreens for callers seeking treatment services
  • Verify insurance benefits and eligibility information
  • Communicate with families, patients, and referral sources as needed
  • Answer incoming referral calls from potential clients, offering support and encouragement as they seek treatment
  • Perform additional duties as assigned

Qualifications:

  • HS / GED
  • Strong communication and customer service skills
  • Ability to handle sensitive and confidential information professionally
  • Excellent organizational and multitasking abilities
  • Previous call center, healthcare, behavioral health, or administrative experience preferred

Why You’ll Love It Here: (Full‑Time Benefits)

  • Multiple medical plan options, Vista Wellness (physician/pharmacy), Dental, Vision
  • Generous PTO and paid holidays
  • 401(k) with company contribution; Life and disability coverage
  • Tuition reimbursement up to $15,000 and student loan forgiveness programs

Our overall mission is to Inspire Hope, Restore Peace of Mind and Heal Lives.

Apply