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Virtual Call Center Coordinator Jobs (NOW HIRING)

PIH Health

Call Center Coordinator

Whittier, CA · On-site

Under the direction of IDS Call Center Management, the Call Center Coordinator performs all tasks related to patient scheduling and pre-registration in an efficient, accurate and hospitable manner to ...

PIH Health

Call Center Coordinator

Whittier, CA

$19 - $24.75/hr

Under the direction of IDS Call Center Management, the Call Center Coordinator performs all tasks related to patient scheduling and pre-registration in an efficient, accurate and hospitable manner to ...

Collins Building Services

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Call Center Coordinator

Jamaica, NY · On-site

$25 - $27/hr

The Call Center Coordinator will be directly responsible for assisting the Call Center Supervisor and overseeing a group of student call center service representatives. The call center fields call ...

Prism Vision Group

Call Center Coordinator

Greenbelt, MD · On-site

$18 - $33.08/hr

Compensation Range: $18-$33.08/hr (Dependent on Experience) The Call Center Representative's responsibility is to handle inbound and/or outbound calls, provide exceptional customer service, and ...

PIH Health

Call Center Coordinator

Whittier, CA · On-site

$21 - $28.35/hr

Under the direction of IDS Call Center Management, theCall Center Coordinatorperforms all tasks related to patient scheduling and pre-registration in an efficient, accurate and hospitable manner to ...

MedVanta

Call Center Coordinator

Rockville, MD · On-site

$18.25 - $24/hr

The Call Center Coordinator serves a key role in meeting patient needs while aligning with the overall mission, vision, and goals of the CAO. Answering phones and initiating referrals and/or ...

MedVanta

Call Center Coordinator

Rockville, MD

$18.25 - $24/hr

The Call Center Coordinator serves a key role in meeting patient needs while aligning with the overall mission, vision, and goals of the CAO. Answering phones and initiating referrals and/or ...

The Waldinger Corp.

Call Center Coordinator

Des Moines, IA · Hybrid

$19.50 - $21.45/hr

Description Waldinger has an opportunity for a qualified Call Center Coordinator in our Des Moines Office. This is a hybrid position with two days in office and two days work from home. The schedule ...

Family Allergy & Asthma

Call Center Coordinator

Miami, FL · On-site

$17.50 - $23.75/hr

Contact Center Coordinator Work Schedule: Full-Time office hours are defined by region Employment Classification: Non-exempt, Hourly Status : Full-Time Position Summary The Contact Center Coordinator ...

Family Allergy & Asthma

Call Center Coordinator

$19.75 - $26.50/hr

Contact Center Coordinator Work Schedule: Full-Time office hours are defined by region Employment Classification: Non-exempt, Hourly Status : Full-Time Position Summary The Contact Center Coordinator ...

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Virtual Call Center Coordinator information

What is the difference between Virtual Call Center Coordinator vs Customer Service Representative?

AspectVirtual Call Center CoordinatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer experience in call center operationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote, call center setting, coordinating team activitiesRemote or in-office, handling customer inquiries directly
Job FocusOverseeing call center operations, scheduling, quality assuranceAssisting customers, resolving issues, providing product/service information

The Virtual Call Center Coordinator primarily manages call center operations and team coordination, while the Customer Service Representative directly interacts with customers to address inquiries. Both roles often require similar credentials and may work remotely, but their responsibilities differ in scope and focus.

What cities are hiring for Virtual Call Center Coordinator jobs? Cities with the most Virtual Call Center Coordinator job openings:
What are the most commonly searched types of Virtual Call Center jobs? The most popular types of Virtual Call Center jobs are:
What states have the most Virtual Call Center Coordinator jobs? States with the most job openings for Virtual Call Center Coordinator jobs include:
Virtual Call Center Coordinator jobs near you
Call Center Coordinator

Call Center Coordinator

New Vista Behavioral Health

Cincinnati, OH

$19 - $22/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Call Center Coordinator

We are currently seeking candidates for 1st, 2nd, and 3rd shift positions, with schedules that include every other weekend.

Pay Range: $19–22/hr Location: Blue Ash, OH

Position Summary

The Call Center Coordinator provides clerical and administrative support to the Assessment and Referral Department while assisting individuals seeking treatment and coordinating admission-related processes.

Essential Duties & Responsibilities
  • Provide clerical support to the Assessment and Referral Department
  • Maintain documents required for admissions and patient intake
  • Process consent forms and admission documentation accurately and efficiently
  • Complete prescreens for callers seeking treatment services
  • Verify insurance benefits and eligibility information
  • Communicate with families, patients, and referral sources as needed
  • Answer incoming referral calls from potential clients, offering support and encouragement as they seek treatment
  • Perform additional duties as assigned
Qualifications
  • HS / GED
  • Strong communication and customer service skills
  • Ability to handle sensitive and confidential information professionally
  • Excellent organizational and multitasking abilities
  • Previous call center, healthcare, behavioral health, or administrative experience preferred

Ethan Crossing Addiction Treatment Centers work with individuals and their support systems to identify factors leading to addiction, equip individuals with the resources needed to address addictive triggers, and reconnect individuals with their support system and community. From scheduling an admission date to acquainting individuals with the campus and everything in between, patients are supported by our team of compassionate employees.

Our compassionate team members work in a challenging yet rewarding environment where each person is a part of making direct impact to our patient's lives. Our team members work with our patients to help in the recovery and treatment process to restore to a better quality life through their individual plans, group therapy and overall stay at our facility.

Why You'll Love It Here: (Full-Time Benefits)

  • Multiple medical plan options, Vista Wellness (physician/pharmacy), Dental, Vision
  • Generous PTO and paid holidays
  • 401(k) with company contribution; Life and disability coverage
  • Tuition reimbursement up to $15,000 and student loan forgiveness programs

Our overall mission is to Inspire Hope, Restore Peace of Mind and Heal Lives.

Apply