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Virtual Call Center Coordinator Jobs (NOW HIRING)

OCLI Vision

Patient Call Center Coordinator

Allentown, PA · On-site

$17 - $21/hr

​ PATIENT CALL CENTER COORDINATOR REMOTE: Candidates must reside in one of the following states: NY, CT, PA, NJ, GA, TX, AZ, NC, SC, or FL. SCHEDULE: Full Time, Monday thru Friday (8am-6pm), Day ...

Equiniti

$19/hr

Experience working in a high volume/fast paced call center (virtual call center preferred). * Resourceful and able to work independently. * Ability to quickly react to questions and refer to support ...

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Virtual Call Center Coordinator information

What is the difference between Virtual Call Center Coordinator vs Customer Service Representative?

AspectVirtual Call Center CoordinatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer experience in call center operationsHigh school diploma or equivalent; customer service experience often preferred
Work EnvironmentRemote, call center setting, coordinating team activitiesRemote or in-office, handling customer inquiries directly
Job FocusOverseeing call center operations, scheduling, quality assuranceAssisting customers, resolving issues, providing product/service information

The Virtual Call Center Coordinator primarily manages call center operations and team coordination, while the Customer Service Representative directly interacts with customers to address inquiries. Both roles often require similar credentials and may work remotely, but their responsibilities differ in scope and focus.

What cities are hiring for Virtual Call Center Coordinator jobs? Cities with the most Virtual Call Center Coordinator job openings:
What are the most commonly searched types of Virtual Call Center jobs? The most popular types of Virtual Call Center jobs are:
What states have the most Virtual Call Center Coordinator jobs? States with the most job openings for Virtual Call Center Coordinator jobs include:
Virtual Call Center Coordinator jobs near you

Call Center Coordinator

Covan World Wide Moving

Midland City, AL

Full-time

Posted 25 days ago

Job description

The QIO Coordinator will field incoming and outgoing calls for all potential customers that are relocating under the consumer channel and assist with booking moves.

Essential Functions and Duties:

  • Set appointments with customers for Coleman branch offices
  • Assist with managing multiple calendars
  • Notify Moving Consultants of their appointments via email or phone
  • Document of all tasks and records that are updated
  • Assist branches with management of sales leads
  • Utilize multiple computer programs to coordinate the many components of an international move

Knowledge, Skills, and Abilities:

  • Computer skills including Windows, Microsoft Office, Microsoft Outlook, and general internet capabilities, as well as company software
  • Organizational skills
  • Good telephone etiquette
  • Good interpersonal skills
  • Excellent customer service skills

Required Education and Experience:

  • Required: High School diploma or GED
  • Preferred: Prior call center experience

Coleman Worldwide Moving (and affiliated companies) (collectively "CWM") is an equal opportunity and affirmative action employer including disabled and veterans. Our policy prohibits discrimination or harassment based on any protected characteristic. CWM will continue to support and promote equal employment opportunity, human dignity, and cultural diversity. This policy applies to all personnel matters such as compensation, benefits, transfers, Company sponsored training, education, and social and recreational programs. This commitment is made by CWM in accordance with federal, state, and/or local laws and regulations.

Take part in a company that has been successful for over 100 years and is still growing - join the Coleman Team today!

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