ZipRecruiter

Log In

2

Remote Virtual Call Center Jobs in New York (NOW HIRING)

Premiere Staffing CO

Be Seen First

Remote Call Center Representative

New York, NY · Remote

$20 - $22/hr

Customer Service Representative (CSR) -- Fully Remote Full-Time | $20/hour | Weekends Required ... Adhere to all call center protocols and confidentiality requirements ───── REQUIREMENTS ...

New

Premiere Staffing CO

Be Seen First

Remote Call Center Representative

New York, NY · Remote

$20 - $22/hr

Customer Service Representative (CSR) -- Fully Remote Full-Time | $20/hour | Weekends Required ... Adhere to all call center protocols and confidentiality requirements ───── REQUIREMENTS ...

New

Premiere Staffing CO

Be Seen First

Remote Call Center Representative

New York, NY · Remote

$20 - $22/hr

Customer Service Representative (CSR) -- Fully Remote Full-Time | $20/hour | Weekends Required ... Adhere to all call center protocols and confidentiality requirements ───── REQUIREMENTS ...

New

CVS Health

Sales Call Center Representative

New York, NY · Remote

$15 - $32.31/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Role Description: This role is for a talented and competitive, full-time telemarketing Call Center Representative who wants to start a career with a rapidly growing company. This role plays an ...

CVS Health

Call Center Service Advocate I - Remote

New York, NY · Remote

$17 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Call center/home office locations: Downers Grove, IL; Chicago, IL; Charlotte, NC * Ability to participate in classroom-style remote training sessions * An understanding of the high level of ...

ASCENSUS

Bilingual Call Center Representative

Newark, NJ · Remote

$19/hr

  • Retirement

These positions are 100% fully remote**** The first 4 weeks consist of training from 10:00 am to 6 ... Call Center Representatives handle requests provide explanations regarding benefits and plan ...

next page

Showing results 1-20

All JobsCall Center JobsRemote Virtual Call Center JobsRemote Virtual Call Center Jobs in New York

Remote Virtual Call Center information

What is the difference between Remote Virtual Call Center vs Remote Customer Service Representative?

AspectRemote Virtual Call CenterRemote Customer Service Representative
CredentialsBasic customer service skills, sometimes training providedSimilar credentials, often requires communication skills training
Work EnvironmentHome-based, centralized call center softwareHome-based, individual customer interactions
Employer & Industry UsageCall centers, telecommunication, retailVarious industries including retail, tech, healthcare
Common Search & ComparisonYesYes

The Remote Virtual Call Center and Remote Customer Service Representative roles both involve assisting customers remotely, often requiring similar skills and credentials. The main difference lies in the scope: call center roles typically involve handling high volumes of calls in a centralized environment, while customer service reps may handle individual inquiries across various channels. Both roles are popular in remote work settings and serve similar industries, making them frequently compared in job searches.

What is a remote virtual call center?

A remote virtual call center is a customer service operation where agents work from various locations, often from home, instead of a centralized office. These agents connect to the company’s systems using the internet and specialized software to handle customer calls, emails, or chats. Remote virtual call centers offer flexibility for employees and can help companies reduce overhead costs. They are increasingly popular due to advances in technology and the growing demand for remote work opportunities.

What are some common challenges faced by employees in a remote virtual call center, and how can they be managed?

Working in a remote virtual call center often means handling a high volume of calls while maintaining productivity in a home environment. Common challenges include staying focused amidst home distractions, managing technical issues, and maintaining clear communication with both customers and team members. To manage these, it's important to set up a dedicated, quiet workspace, ensure a reliable internet connection, and actively participate in regular team meetings or chat channels. Many organizations also offer training and support resources to help employees stay connected and feel supported while working remotely.

What are the key skills and qualifications needed to thrive as a remote virtual call center agent?

To thrive as a Remote Virtual Call Center Agent, you need strong communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is essential. Dependability, patience, and self-motivation are crucial soft skills for excelling in a remote and customer-focused environment. These skills ensure effective customer interactions, efficient problem resolution, and consistent performance in a virtual setting.

What are the most commonly searched types of Virtual Call Center jobs in New York?

The most popular types of Virtual Call Center jobs in New York are:

What cities in New York are hiring for Remote Virtual Call Center jobs?

Cities in New York with the most Remote Virtual Call Center job openings:

Remote Virtual Call Center jobs near you
Infographic showing various Remote Virtual Call Center job openings in New York as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Call Center Sales Representative

Remote Talent Cloud

New York, NY • Remote

$20/hr

Contractor

Re-posted 6 days ago

Job description

As a Call Center Sales Representative, you'll play a key role in driving revenue by connecting customers with products and services that meet their needs. Your main responsibilities will include:

  • Making outbound and/or handling inbound sales calls with potential and existing customers
  • Presenting products and services clearly, confidently, and persuasively
  • Identifying customer needs and recommending appropriate solutions
  • Meeting or exceeding individual and team sales goals
  • Addressing customer questions and objections to close sales effectively
  • Maintaining detailed and accurate records of customer interactions and sales activity
  • Staying up to date on product offerings, promotions, and sales strategies
  • Collaborating with teammates and sharing insights to continuously improve sales performance

Requirements

We're looking for highly motivated individuals with a sales-driven mindset and strong communication skills. The ideal candidate will have:

  • This is a fully remote position, but you must be located within the United States
  • Fluent in speaking, writing, and reading the English language
  • A reliable Internet connection and computer
  • A confident, professional phone presence and strong interpersonal skills
  • A positive attitude with the ability to handle rejection and stay motivated
  • The ability to work independently in a distraction-free home office
  • Previous sales or call center experience is a plus, but not required

Benefits

  • Fully remote: work from anywhere within the United States
  • Full-time and part-time available
  • Competitive hourly pay from $20/hr

Apply