2

Part Time Virtual Call Center Jobs in New York (NOW HIRING)

What You'll Do Team & Call Center Operations * Supervise and support daily call center activities ... Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour ...

What You'll Do Team & Call Center Operations * Supervise and support daily call center activities ... Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour ...

next page

Showing results 1-20

Part Time Virtual Call Center information

What is a part time virtual call center?

Part time virtual call center jobs involve handling customer service, sales, or support calls remotely from your own location, rather than at a physical call center. These roles typically require you to answer phone calls, respond to customer inquiries, and sometimes handle chat or email communications. Working part time means you have a set number of hours per week, often with flexible scheduling options. All you usually need is a reliable internet connection, a computer, and good communication skills. Virtual call center jobs are popular for those seeking work-from-home opportunities and flexible hours.

What skills and qualifications are needed to thrive as a part time virtual call center representative?

To thrive as a Part Time Virtual Call Center Representative, you need strong communication skills, active listening, and a basic understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and teleconferencing tools is typically required. Exceptional patience, problem-solving abilities, and time management help you stand out in this remote role. These skills ensure efficient service, customer satisfaction, and effective handling of diverse inquiries while working remotely.

What are common challenges faced by part time virtual call center agents, and how can they be managed?

Part-time virtual call center agents often face challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and handling high call volumes during peak hours. To address these challenges, it's helpful to set up a dedicated, quiet workspace, establish a consistent schedule, and use productivity tools to stay organized. Frequent communication with supervisors and team members through chat or video meetings also helps maintain a sense of connection and support.

What is the difference between Part Time Virtual Call Center vs Customer Service Representative?

AspectPart Time Virtual Call CenterCustomer Service Representative
Work EnvironmentRemote, home-basedOffice or remote, depending on employer
Required CredentialsBasic computer skills, headset, sometimes prior call center experienceHigh school diploma, communication skills
Employer & Industry UsageCall centers, customer support companiesRetail, telecom, service industries
Work HoursPart-time, flexible schedulingVaries, often full-time or part-time shifts

Both roles involve assisting customers via phone or online, but Part Time Virtual Call Center positions are typically remote, flexible, and focus on call center tasks, while Customer Service Representatives may work in-office or remotely, handling broader customer support duties. The roles often overlap in skills and industry usage, but the virtual call center role emphasizes remote, part-time work with specific call handling responsibilities.

What are the most commonly searched types of Virtual Call Center jobs in New York?

The most popular types of Virtual Call Center jobs in New York are:

What cities in New York are hiring for Part Time Virtual Call Center jobs?

Cities in New York with the most Part Time Virtual Call Center job openings:

Infographic showing various Part Time Virtual Call Center job openings in New York as of August 2026, with employment types broken down into 100% Part Time. Highlights an 89% In-person, and 11% Remote job distribution.

Part Time Call Center Representative

Westbury, NY โ€ข On-site

DD SERVICES INC
Fitness and Sports Centersย โ€ขย 11 - 50 employees

$17.25/hr

Part-time

Posted 7 days ago


Job description

Benefits:
  • Company parties
  • Free food & snacks

Job Description
We are seeking a professional and personable Call Center Representative to join our team. This Part-Time position available in the Westbury, NY location of a Dental Administration Office for the position of Customer Service Representative/Clerical Worker, working in our call center.
Up to 24 hours per week
Work hours - 8:45 AM - 4:40 PM
This position is NOT REMOTE.
Training provided
Responsibilities
  • Answer customer questions via phone, email, and in-person
  • Verify eligibility, and breakdown of schedules
  • Maintain detailed records of client interactions
  • Review audits and/or policies
  • Collaborate with colleagues to provide comprehensive customer service
  • Other diversified clerical duties.
Qualifications
  • High school diploma/GED required, Bachelor’s degree preferred
  • Excellent customer service skills
  • Highly organized with strong time management skills
  • Bi-Lingual (English/Spanish) preferred