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Trainee Call Center Analyst Jobs (NOW HIRING)

Collabera

Fraud Analyst (Call Center)

Phoenix, AZ

$18 - $22/hr

The Fraud Analyst II reviews customer accounts for the prevention and detection of possible Fraud ... Fraud and Call Center Exp * Tier II: Fraud and no Call Center or Call Center and no Fraud * Tier ...

Verida Inc

Call Center Trainer - WI

Villa Rica, GA · On-site

Coaching & Support · Monitor trainee progress and provide coaching and feedback. · Observe calls ... a call center, customer service, operations, or related environment. · 1+ year in training ...

Buyerlink

Call Operations Analyst

American Fork, UT · On-site

The ideal candidate is detail-oriented, analytical, and comfortable using call center metrics to recommend process improvements, support coaching efforts, and help ensure a consistent, professional ...

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How much do trainee call center analyst jobs pay per year?

As of Aug 10, 2026, the average yearly pay for trainee call center analyst in the United States is $64,649.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $83,000.00 per year, depending on experience, location, and employer.
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Trainee Call Center Analyst jobs near you

Temporary Call Center Analyst

All Lines Technology

Pittsburgh, PA • On-site

Full-time

Posted 19 days ago

All Lines Technology rating

6.6

Company rating: 6.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

168th of 223 rated it services

Job description

We are seeking a highly organized and customer-focused Support Analyst. This role is critical in ensuring a smooth transition for end users by providing frontline support, managing escalations, and maintaining clear communication throughout the process. While IT expertise is not required, a basic understanding of software systems is a plus.
Key Responsibilities:
  • Serve as the first point of contact for users.
  • Provide exceptional customer service and support via phone, email, and chat.
  • Escalate technical issues and user concerns to the appropriate teams promptly.
  • Track and document user interactions and issues in a clear and organized manner.
  • Collaborate with internal teams to ensure timely resolution of escalated issues.
  • Assist in creating and maintaining support documentation and FAQs.
  • Monitor rollout progress and report trends or recurring issues to leadership.
Qualifications:
  • Proven experience in a customer service or support role.
  • Excellent organizational skills and attention to detail.
  • Strong communication skills, both written and verbal.
  • Ability to manage multiple tasks and prioritize effectively.
  • Comfortable working in a fast-paced, dynamic environment.
  • Basic familiarity with software systems or willingness to learn quickly.
  • Experience with ticketing systems or help desk tools is a plus.
  • Understanding of escalation protocols and issue tracking.
  • Ability to remain calm and professional under pressure.

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