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Temporary Call Center Analyst Jobs (NOW HIRING)

The Call Center Analyst will play a key role in supporting our customer service operations by managing and optimizing our Call Center platform. This role ensures that our customer care team has the ...

The Call Center Analyst will play a key role in supporting our customer service operations by managing and optimizing our Call Center platform. This role ensures that our customer care team has the ...

The Call Center Analyst will play a key role in supporting our customer service operations by managing and optimizing our Call Center platform. This role ensures that our customer care team has the ...

SNI Companies is looking for temporary Call Center Representatives to support election operations. You will be working in a professional, team-oriented call center environment supporting election ...

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Temporary Call Center Analyst information

See salary details

$30K

$64.6K

$99K

How much do temporary call center analyst jobs pay per year?

As of Jun 6, 2026, the average yearly pay for temporary call center analyst in the United States is $64,649.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What is the difference between Temporary Call Center Analyst vs Customer Service Representative?

AspectTemporary Call Center AnalystCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer related certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, customer support departments, often temporary or contract rolesCall centers, retail, or office settings, often permanent or seasonal roles
Employer & Industry UsageTelecommunications, tech companies, customer support firmsRetail, healthcare, finance, and various service industries
Common Search & ComparisonYesYes

The Temporary Call Center Analyst typically focuses on analyzing call data, providing insights, and supporting call center operations, often requiring some technical skills. Customer Service Representatives handle direct customer interactions, resolving issues and providing information. While both roles work in call centers and may require similar credentials, the analyst role emphasizes data and process analysis, whereas the representative role emphasizes customer interaction and problem-solving.

What cities are hiring for Temporary Call Center Analyst jobs? Cities with the most Temporary Call Center Analyst job openings:
What are the most commonly searched types of Call Center Analyst jobs? The most popular types of Call Center Analyst jobs are:
What states have the most Temporary Call Center Analyst jobs? States with the most job openings for Temporary Call Center Analyst jobs include:
Temporary Call Center Agent

Temporary Call Center Agent

Alliance Medical Center

Healdsburg, CA • Hybrid

$17.25 - $22.75/hr

Other

Posted 3 days ago


Job description

Temporary, Full-Time Bilingual Call Center Agent

Reputable Community Healthcare Clinic seeks a Temporary, Full-Time Bilingual Call Center Agent for a Remote/Onsite Hybrid role! Join an organization that is respected and well-loved by the Community we serve!

What You Will Do At AMC:

The Temporary Call Center Agent is an entry level role which primarily functions in the Clinic's Call Center. Operates multi-line telephone system to answer incoming calls and routes members to appropriate AMC personnel. In addition, schedules appointments, responds to questions, and documents each call within the electronic health record (EPIC) and/or email. Inputs and provides information related to member's accounts including demographics and billing/insurance information. Able to work successfully in a fast pace, dynamic work environment while providing high quality customer service. Ability to handle several tasks at the same time. Able to read, write and speak fluently in Spanish and English required. Must be detail-oriented in collecting, tracking, and monitoring information.

  • Assigned to a care team, and is involved with all care team huddles and any back-up support as needed.
  • Answers phones, routes calls, schedules patient appointments, and ensures that patient demographics and insurance information are accurate.
  • Check all insurance eligibilities for following day and create billing notes for outstanding documents.
  • Works toward making patients feel valued and supported within the health center.
  • Responsible for extensive knowledge of appointment protocols (new patient, controlled medication screening, mental health, women's health and etc.)
  • Must comply with all federal, state and local laws and regulations, and AMC policies.
  • Create telephone encounters, messages, email, notations and assign properly to staff
  • Enters information into the electronic health record such as faxes, previous medical records, radiology results, and assist with communication with other medical facilities through the electronic health record.
  • Questions patients when necessary to correct/update fiscal and demographic data.
  • Schedules health center's appointments and "no show" information into the computer system.
  • Discusses overdue payments with patients and tracks patient billing histories to identify outstanding balances.
  • May send DNK letters (did not keep appointment letter) to patients that missed their appointment.
  • Other duties as assigned.

Requirements

You must have the following qualifications:

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Bilingual in Spanish required.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to perform basic math calculations, including handling U.S. currency and simple measurements.
  • Must be able to type 45 WPM, is proficient with Internet and web-based systems, and MS Office (Word, Excel, and Outlook.

This is a Remote/Onsite Hybrid role.