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Temporary Call Center Analyst Jobs in California

Leading Education organization in Irvine is in need of a Temporary Call Center Customer Service Specialist. This is an IN OFFICE opportunity, in IRVINE. This role will be for 1-3 plus months, and ...

Shafter, CA Employment Type: Full-Time/Temp Assignment C ompensation: $21 as a temp Position Overview Legacy Staffing is seeking a compassionate and customer-focused Call Center Associate on behalf ...

Call Center Agent

El Segundo, CA · Remote

$16 - $21/hr

We have an outstanding Contract position for a Call Center Agent - Remote Job Responsibilities ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...

We have an outstanding Contract position for a Call Center Agent to join a leading Company located ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...

THIS IS A TEMP TO HIRE POSITION** ** Pay is $26/hour** Our Participant Services Call Center is seeking a professional, outgoing, and energetic Call Center Representative with strong customer service ...

Call Center Agent

El Segundo, CA · On-site

$16 - $21/hr

We have an outstanding Contract position for a Call Center Agent - Remote Job Responsibilities ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...

We have an outstanding Contract position for a Call Center Agent to join a leading Company located ... Depending on your temporary assignment, benefits may include direct deposit, free career counseling ...

Call Center Lead

Sky Valley, CA · On-site

$25 - $30/hr

Monitor and analyze reservation trends to determine which properties need additional revenue focus ... Coach call center agents and on-property front desk teams to improve sales techniques and guest ...

Must have: * at least 1 year of call center * highly pref healthcare call center * Experience ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

Must have: * at least 1 year of call center * highly pref healthcare call center * Experience ... If eligible, the benefits available for this temporary role may include the following: * Medical ...

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Temporary Call Center Analyst information

What is the difference between Temporary Call Center Analyst vs Customer Service Representative?

AspectTemporary Call Center AnalystCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer related certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, customer support departments, often temporary or contract rolesCall centers, retail, or office settings, often permanent or seasonal roles
Employer & Industry UsageTelecommunications, tech companies, customer support firmsRetail, healthcare, finance, and various service industries
Common Search & ComparisonYesYes

The Temporary Call Center Analyst typically focuses on analyzing call data, providing insights, and supporting call center operations, often requiring some technical skills. Customer Service Representatives handle direct customer interactions, resolving issues and providing information. While both roles work in call centers and may require similar credentials, the analyst role emphasizes data and process analysis, whereas the representative role emphasizes customer interaction and problem-solving.

What are the most commonly searched types of Call Center Analyst jobs in California?

The most popular types of Call Center Analyst jobs in California are:

What cities in California are hiring for Temporary Call Center Analyst jobs?

Cities in California with the most Temporary Call Center Analyst job openings:

Call Center Representative-Temp

Irvine, CA • On-site

Ultimate LLC
Software Development • 1 - 5K employees

$24/hr

Other

Posted 8 days ago


Job description

Job Description
Leading Education organization in Irvine is in need of a Temporary Call Center Customer Service Specialist. This is an IN OFFICE opportunity, in IRVINE. This role will be for 1-3 plus months, and could go longer. This role takes over 100 calls a day, we are looking for someone who has experience working in a high volume Call Center.
* Answer a high volume of inbound calls/outbound dials and provide outstanding customer service to prospective students, fellow co-workers, and executives.
* Receive and screen inbound calls. Route them to appropriate departments or individuals, take detailed/accurate messages and forward accordingly.
* Follow scripts based on call and provide information to prospective students in response to inquiries; perform data entry of personal information (name, address, source, email, phone number, etc.), transfer calls to the team member and assign the CRM record/information to the advisor based on rotation.
* Be responsible for outbound calls using a Telephone Automatic dialing system to all web/affiliate inquiries that inquire via the internet.
* Follow script and schedule Info-Sessions and/or appointments for prospective students to visit the campus.
* Take appropriate information about the calls. Transfer calls to program specialist accordingly or take detailed messages and forward.
* Monitor multiple queues throughout the day and review the invalid inquiries or inquiries that have been returned to queue.
Your Experience Includes:
* Minimum 2 years' experience preferred.
* Customer Service experience.
* A minimum of one to two years' experience as a Call Center, Customer Service Representative, receptionist, or office related position.
* Experience with handling a high volume of telephone calls with courtesy, speed, and accuracy.
* Telephone Auto Dialing System experience preferred.
* Bilingual Spanish is a PLUS
Education:
* High School Graduate or equivalent required.
Pay is $24.00 per hour
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.
Job Reference: JN -082026-428946