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Temporary Call Center Analyst Jobs (NOW HIRING)

IQUASAR LLC

Service Center Analyst

Denver, CO · Remote

$21.63/hr

Using our signature consulting methodology that we call "The Makpar Way," we help agencies navigate ... Makpar has an exciting opportunity for a Service Center Analyst to join our growing team. This role ...

Della Infotech Inc.

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Credit Analyst/Call Center/ CSR - $22/hr - 413

Garden Grove, CA · On-site

$17 - $22/hr

Credit Experience Call Center Experience Desired Skills Mortgage Experience preferred Must be PC ... Over the years, we have placed hundreds of candidates to various temp and permanent positions with ...

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iQuasar LLC

Service Center Analyst

Washington, DC · On-site

$21.63/hr

Using our signature consulting methodology that we call "The Makpar Way," we help agencies navigate ... Makpar has an exciting opportunity for a Service Center Analyst to join our growing team. This role ...

AT&T

Call Center Fraud Analyst

Mesa, AZ · On-site

$27.90/hr

Our Call Center Fraud Analyst earns $27.90 per hour. Not to mention all the other amazing rewards that working at AT&T offers. What your Day-to-Day Will Look like: * Receive calls from customers and ...

AT and T

Call Center Fraud Analyst

Mesa, AZ · On-site

$27.90/hr

Our Call Center Fraud Analyst earns $27.90 per hour. Not to mention all the other amazing rewards that working at AT&T offers. What your Day-to-Day Will Look like: * Receive calls from customers and ...

thryvlgbt

Call Center Manager

Atlanta, GA · On-site

Monitor and analyze call center performance metrics to identify areas for improvement * Ensure compliance with company policies and procedures * Provide coaching and training to call center ...

Randstad

Call Center Representative

Rockville, MD · Hybrid

$23 - $24/hr

Support Center Representative (Call Center) Hybrid - On-Site in Rockville, MD 3 days a week - Long Term (Possible Temp to Hire) Full Time Must be flexible to work an 8 hour Shift Between 8am EST and ...

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Temporary Call Center Analyst information

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$30K

$64.6K

$99K

How much do temporary call center analyst jobs pay per year?

As of Jul 22, 2026, the average yearly pay for temporary call center analyst in the United States is $64,649.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $83,000.00 per year, depending on experience, location, and employer.

What is the difference between Temporary Call Center Analyst vs Customer Service Representative?

AspectTemporary Call Center AnalystCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer related certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, customer support departments, often temporary or contract rolesCall centers, retail, or office settings, often permanent or seasonal roles
Employer & Industry UsageTelecommunications, tech companies, customer support firmsRetail, healthcare, finance, and various service industries
Common Search & ComparisonYesYes

The Temporary Call Center Analyst typically focuses on analyzing call data, providing insights, and supporting call center operations, often requiring some technical skills. Customer Service Representatives handle direct customer interactions, resolving issues and providing information. While both roles work in call centers and may require similar credentials, the analyst role emphasizes data and process analysis, whereas the representative role emphasizes customer interaction and problem-solving.

What cities are hiring for Temporary Call Center Analyst jobs? Cities with the most Temporary Call Center Analyst job openings:
What are the most commonly searched types of Call Center Analyst jobs? The most popular types of Call Center Analyst jobs are:
What states have the most Temporary Call Center Analyst jobs? States with the most job openings for Temporary Call Center Analyst jobs include:
Temporary Call Center Analyst jobs near you
Service Center Analyst

Service Center Analyst

IQUASAR LLC

Denver, CO • Remote

$21.63/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Makpar has an exciting opportunity for an Service Desk Analyst to join our growing team. Makpar is a comprehensive professional and technical solutions provider for the Federal government. We combine functional and technical expertise in cloud engineering, data management, cybersecurity and emerging technologies to deliver mission success. We build the right IT solution for government clients by partnering with them to understand their WHAT, WHY, and HOW. Using our signature consulting methodology that we call “The Makpar Way,” we help agencies navigate the ongoing changes in the Federal technology landscape. We succeed where others fail because of our connected and engaged workforce are dedicated to delivering success for our clients and the American people.
We are seeking a Service Desk Analyst for a contract position. 
  • Position: Service Desk Analyst
  • Position Type: Full-time-Remote
  • Location: Washington, DC or Denver, CO
The Position:
Makpar has an exciting opportunity for a Service Center Analyst to join our growing team. This role is largely responsible for providing remote customer support for Federal Government systems and applications. Support for these systems is primarily provided over the phone and through electronic communications such as email and fax. We are looking for a highly competent, customer service-oriented, and motivated individual to fill this role. The ideal candidate must reside within an hour’s commute of Washington, D.C.
Key Responsibilities
  • Handling incoming phone requests from customers
  • Handling incoming electronic requests (Chat, Email, and Fax) from customers
  • Creating, tracking, and resolving Human Resources (HR) application incidents and service requests.
  • Fulfilling customer requests in a timely manner to meet Service Level Agreements (SLAs)
  • Researching customer requests to ensure accurate information and resolutions are provided
  • Escalating customer requests that cannot be handled at the Service Center to the appropriate support team
  • Using customer service skills to clarify customer issues and requests to ensure proper resolution or escalation
  • Creating, updating, and retiring service center knowledge documentation
  • Attend and participate in team meetings to surface and discuss process improvements and service offering changes
Required Qualifications Education & Experience
  • High school diploma or equivalent required; Bachelor's degree preferred.
  • Must reside within an hour’s commute of Washington, D.C or Denver, CO.
  • Minimum of 2 years in customer service; experience in a service desk or call center environment preferred.
  • HDI Analyst Certification (e.g., CSA, SCA, DST) required within 90 business days of hire.
  • Strong critical thinking abilities.
  • Excellent active listening and communication skills.
  • Experience with ticketing applications (Jira, ServiceNow, or other customer service tracking systems).
  • Familiarity with BMC Remedy Service Management preferred.
  • Experience providing technical support for any Human Resource based IT applications preferred.
  • This role requires a clearance. Candidates must be a US Citizen or a Legal Permanent Resident (Green Card status) for a minumum of 3 years to obtain. 
Please don’t hesitate to contact me for any questions you may have. All employment is decided based on qualifications, merit, and business need.
Regards,
Bob Hafiz | Technical Recruiter
Representing Makpar
Phone: 703 962 6001  Ext.No.530
Direct:703-936-0013
Makpar Corporation
8a/WOSB/EDWOSB
www.makpar.com
ISO 9001:2015
ISO 20000-1:2018
ISO 27001:2013
CMMI-DEV ML3 and CMMI-SVC ML3
Winner of SBA 2019 Subcontractor of the Year Award, Region 3
Makpar is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

This is a remote position.