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Temporary Call Center Analyst Jobs in Texas (NOW HIRING)

Call Center Representative Ascensus is the leading independent technology and service platform ... This is a temporary position with the possibility of converting to full time based on company need ...

Call Center Agent

Humble, TX

$17/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Call Center Agent Location: Humble, TX Pay Rate: Starting at $17.00/hour Schedule: Monday-Friday 8 ... temp-to-hire, and direct hire solutions across healthcare and professional industries.

Call Center Supervisor

Crandall, TX · On-site

$19 - $21/hr

Strong analytical and reporting skills. * Ability to coach and motivate employees to achieve performance goals. Essential Functions/Responsibilities: * Supervise and manage a team of call center ...

Call Center Rep - Temporary

Austin, TX · On-site

$15.25 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Call Center Representative, you can expect to: * Receive inbound participant phone calls and ... This is a temporary position available starting in October and ending late April. Candidates must ...

Call Center Specialist

Dallas, TX · On-site

$16.50 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... to analyze customer needs and provide appropriate solutions - Multilingual abilities are a plus Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Flexible schedule

Call Center Operations Manager

Killeen, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Analyze team and individual performance to identify trends and improvement areas. * Communicate ... and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process ...

Call Center Agent

Houston, TX · On-site

$14.25 - $18.75/hr

Call Center Agent At the Jenkins Organization, Inc., we're passionate about the RV Resort industry ... Analytical and problem-solving abilities * Customer service orientation and a desire to exceed ...

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Temporary Call Center Analyst information

What is the difference between Temporary Call Center Analyst vs Customer Service Representative?

AspectTemporary Call Center AnalystCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer related certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, customer support departments, often temporary or contract rolesCall centers, retail, or office settings, often permanent or seasonal roles
Employer & Industry UsageTelecommunications, tech companies, customer support firmsRetail, healthcare, finance, and various service industries
Common Search & ComparisonYesYes

The Temporary Call Center Analyst typically focuses on analyzing call data, providing insights, and supporting call center operations, often requiring some technical skills. Customer Service Representatives handle direct customer interactions, resolving issues and providing information. While both roles work in call centers and may require similar credentials, the analyst role emphasizes data and process analysis, whereas the representative role emphasizes customer interaction and problem-solving.

What are the most commonly searched types of Call Center Analyst jobs in Texas?

The most popular types of Call Center Analyst jobs in Texas are:

What cities in Texas are hiring for Temporary Call Center Analyst jobs?

Cities in Texas with the most Temporary Call Center Analyst job openings:

Temporary Call Center Agent - Spanish

Glow Networks

Dallas, TX • On-site

$12/hr

Other

Re-posted 8 days ago


Job description

Temporary Call Center Agent - 12/2/2024 - 01/03/2025
Reports to: Call Center Supervisor
Department: Contact Center
Availability: 6:00pm - 11:00pm EST
Location: Remote, must be in the USA
Pay: $12 p/h W2
Position Summary: The Call Center Agent - Bilingual will take inbound customer service calls and make outbound sales calls to support customers. This is a short-term, remote project; therefore, Customer Service Agent experience is required. This position is responsible for handling a variety of our top accounts including handling inbound calls. All CSR's will be responsible for maintaining performance metrics associated with their designated assignments.
All agents on this project must have:
• Bilingual, Spanish & English
• Computer, MS Windows 7, 8.1 or 10
• Laptop or desktop (No tablet / No Chrome Book, No iPads)
• Mouse / phone (landline preferred) / High Speed Internet (60 mbps or higher)
• Quiet work area
• Available to start work on 12/02/2024
Essential Duties/Tasks/Responsibilities:
• Properly Document contact
• Adhere to individual, team and department performance goals
• Maintain professional attitude
• This is a temporary remote part position from 12/2/2024 - 01/03/202
• Hours Needed are from 6:00pm - 11:00pm EST
• Off Christmas and New Years Day with no holiday pay for these days
• Spanish Speaking needed (may consider non bilingual candidates)
• Must maintain confidentiality for company and customer
• Training hours are paid
• Training Schedule as follows:
• 12/2/24 - Welcome Training from 10am-12pm EST
• 12/3/24-12/6 - USC Training from 10am - 3pm EST
Minimum Job Requirements
• High School Diploma/GED required
• Minimum 2 years' Call Center experience is required
• Outbound call experience required
• Up to 5 years' customer service experience required
• Lead Generation Experience (PREFERRED)
• Strong verbal skills, ability to make high volume, short message, outbound calls
• Accurate typing and data entry
• Experience with Windows-based software and Internet browsing
• Reliable, Consistent
This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary.
TMP Direct, in partnership with Glow Networks, is an Equal Opportunity Employer