We are seeking a detail-oriented Marketing & Call Center Data Operations Analyst to develop reporting and insights on patient acquisition and experience, while ensuring accurate provider and practice ...
We are seeking a detail-oriented Marketing & Call Center Data Operations Analyst to develop reporting and insights on patient acquisition and experience, while ensuring accurate provider and practice ...
We are currently seeking a talented and motivated Call Center Analyst - HR Desk for a Full-Time position. Job Summary: We are currently seeking a Human Resources Service Center Analyst (HR - SCA) for ...
We are currently seeking a talented and motivated Call Center Analyst - HR Desk for a Full-Time position. Job Summary: We are currently seeking a Human Resources Service Center Analyst (HR - SCA) for ...
We are seeking a detail-oriented Marketing & Call Center Data Operations Analyst to develop reporting and insights on patient acquisition and experience, while ensuring accurate provider and practice ...
We are seeking a detail-oriented Marketing & Call Center Data Operations Analyst to develop reporting and insights on patient acquisition and experience, while ensuring accurate provider and practice ...
We are currently seeking a talented and motivated Call Center Analyst - Application Support for a Full-Time position. Job Summary: We are currently seeking an Applications Service Center Analyst (FM ...
We are currently seeking a talented and motivated Call Center Analyst - Application Support for a Full-Time position. Job Summary: We are currently seeking an Applications Service Center Analyst (FM ...
Call Center Analyst/Help Desk Analyst Dauphin County, PA/On-Site 10+ Months Pay rate: $16/hr. Help Desk Analyst Contractors will work 5 days in the office and 5 days out of the office. They can ...
Call Center Analyst/Help Desk Analyst Dauphin County, PA/On-Site 10+ Months Pay rate: $16/hr. Help Desk Analyst Contractors will work 5 days in the office and 5 days out of the office. They can ...
C or Denver, CO. • Minimum of 2 years in customer service; experience in a service desk or call center environment preferred. • HDI Analyst Certification (e.g., CSA, SCA, DST) required within 90 ...
C or Denver, CO. • Minimum of 2 years in customer service; experience in a service desk or call center environment preferred. • HDI Analyst Certification (e.g., CSA, SCA, DST) required within 90 ...
Description Join our team as a Member Service Center Analyst! Maine Savings Federal Credit Union is ... This position provides first call resolution to meet credit union member needs involving ...
Description Join our team as a Member Service Center Analyst! Maine Savings Federal Credit Union is ... This position provides first call resolution to meet credit union member needs involving ...
Call Center /Help Desk Analyst [5d in office & 5d out of the office]
Dauphin, PA · On-site
$18.25 - $25/hr
Call Center Analyst/Help Desk Analyst [ 5d in office & 5d out of the office ] Dauphin County, PA 3+ months DOS- Help Desk Analyst HDA1 A4 SC3 Contractors will work 5 days in the office and 5 days out ...
Call Center /Help Desk Analyst [5d in office & 5d out of the office]
Dauphin, PA · On-site
$18.25 - $25/hr
Call Center Analyst/Help Desk Analyst [ 5d in office & 5d out of the office ] Dauphin County, PA 3+ months DOS- Help Desk Analyst HDA1 A4 SC3 Contractors will work 5 days in the office and 5 days out ...
We are currently seeking a talented and motivated Call Center Analyst - Application Support for a Full-Time position. Job Summary: We are currently seeking an Applications Service Center Analyst (FM ...
We are currently seeking a talented and motivated Call Center Analyst - Application Support for a Full-Time position. Job Summary: We are currently seeking an Applications Service Center Analyst (FM ...
Minimum 6 months of direct customer service experience; call center, specifically retail and food ... Basic analytical skills necessary to evaluate customer needs. * Exemplary Customer service skills ...
Minimum 6 months of direct customer service experience; call center, specifically retail and food ... Basic analytical skills necessary to evaluate customer needs. * Exemplary Customer service skills ...
Member Service Center Analyst
Hampden, ME · On-site
Join our team as a Member Service Center Analyst! Maine Savings Federal Credit Union is seeking a ... This position provides first call resolution to meet credit union member needs involving ...
Quick apply
Member Service Center Analyst
Hampden, ME · On-site
Join our team as a Member Service Center Analyst! Maine Savings Federal Credit Union is seeking a ... This position provides first call resolution to meet credit union member needs involving ...
Service Center Analyst
$21.63/hr
Using our signature consulting methodology that we call "The Makpar Way," we help agencies navigate ... Makpar has an exciting opportunity for a Service Center Analyst to join our growing team. This role ...
Service Center Analyst
$21.63/hr
Using our signature consulting methodology that we call "The Makpar Way," we help agencies navigate ... Makpar has an exciting opportunity for a Service Center Analyst to join our growing team. This role ...
Call Center
Surprise, AZ · On-site
$15.50 - $19.50/hr
Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ ... temporary and contract opportunities. We pride ourselves on our commitment to building strong ...
Quick apply
Call Center
Surprise, AZ · On-site
$15.50 - $19.50/hr
Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ ... temporary and contract opportunities. We pride ourselves on our commitment to building strong ...
Porter Call Center Operations Analyst
$13.75 - $17/hr
We enable #HumanFirstDIGITAL Exp -6+yrs Porter Call Center Operations Analyst Digital the DE for Analytics) being asked to be onsite in the Florida call center. Porter- Business Analyst (Analytics ...
Porter Call Center Operations Analyst
$13.75 - $17/hr
We enable #HumanFirstDIGITAL Exp -6+yrs Porter Call Center Operations Analyst Digital the DE for Analytics) being asked to be onsite in the Florida call center. Porter- Business Analyst (Analytics ...
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Norfolk, VA · On-site
Call Center Systems Analyst - Genesys Cloud & Amazon Connect Location: Hybrid - Atlanta, GA / Richmond, VA / Connecticut / Norfolk, VA Job Summary Seeking experienced Call Center Systems Analysts ...
Call Center Systems Analyst
Norfolk, VA · On-site
Call Center Systems Analyst - Genesys Cloud & Amazon Connect Location: Hybrid - Atlanta, GA / Richmond, VA / Connecticut / Norfolk, VA Job Summary Seeking experienced Call Center Systems Analysts ...
Fraud Analyst (Call Center)
Phoenix, AZ · On-site
$18 - $22/hr
The Fraud Analyst II reviews customer accounts for the prevention and detection of possible Fraud ... Fraud and Call Center Exp * Tier II: Fraud and no Call Center or Call Center and no Fraud * Tier ...
Fraud Analyst (Call Center)
Phoenix, AZ · On-site
$18 - $22/hr
The Fraud Analyst II reviews customer accounts for the prevention and detection of possible Fraud ... Fraud and Call Center Exp * Tier II: Fraud and no Call Center or Call Center and no Fraud * Tier ...
Service Center Analyst
Washington, DC · On-site
$21.63/hr
Using our signature consulting methodology that we call "The Makpar Way," we help agencies navigate ... Makpar has an exciting opportunity for a Service Center Analyst to join our growing team. This role ...
Service Center Analyst
Washington, DC · On-site
$21.63/hr
Using our signature consulting methodology that we call "The Makpar Way," we help agencies navigate ... Makpar has an exciting opportunity for a Service Center Analyst to join our growing team. This role ...
Service Center Analyst
Denver, CO · On-site +1
Using our signature consulting methodology that we call "The Makpar Way," we help agencies navigate ... Makpar has an exciting opportunity for a Service Center Analyst to join our growing team. This role ...
Service Center Analyst
Denver, CO · On-site +1
Using our signature consulting methodology that we call "The Makpar Way," we help agencies navigate ... Makpar has an exciting opportunity for a Service Center Analyst to join our growing team. This role ...
Cadence/Cheers Analyst (Call Center)
Boston, MA · Remote
$85 - $90/hr
... call center build/implementation. This analyst will play a key part in supporting the design and ... If eligible, the benefits available for this temporary role may include the following: • Medical ...
Cadence/Cheers Analyst (Call Center)
Boston, MA · Remote
$85 - $90/hr
... call center build/implementation. This analyst will play a key part in supporting the design and ... If eligible, the benefits available for this temporary role may include the following: • Medical ...
Analyst I Quality Assurance Center | Data & Insights - On site role Purpose & Impact The Analyst I is an early-career, data-driven problem solver who helps power smarter, faster decisions across ...
Analyst I Quality Assurance Center | Data & Insights - On site role Purpose & Impact The Analyst I is an early-career, data-driven problem solver who helps power smarter, faster decisions across ...
Temporary Call Center Analyst information
See salary details
$30K - $36.3K
7% of jobs
$36.3K - $42.5K
13% of jobs
$43.6K is the 25th percentile. Wages below this are outliers.
$42.5K - $48.8K
28% of jobs
$48.8K - $55.1K
1% of jobs
The median wage is $56.3K / yr.
$55.1K - $61.4K
5% of jobs
$61.4K - $67.6K
1% of jobs
$67.6K - $73.9K
15% of jobs
$73.9K - $80.2K
4% of jobs
$80.5K is the 75th percentile. Wages above this are outliers.
$80.2K - $86.5K
11% of jobs
$86.5K - $92.7K
1% of jobs
$92.7K - $99K
14% of jobs
$30K
$64.6K
$99K
How much do temporary call center analyst jobs pay per year?
What is the difference between Temporary Call Center Analyst vs Customer Service Representative?
| Aspect | Temporary Call Center Analyst | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; some roles may prefer related certifications | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Call centers, customer support departments, often temporary or contract roles | Call centers, retail, or office settings, often permanent or seasonal roles |
| Employer & Industry Usage | Telecommunications, tech companies, customer support firms | Retail, healthcare, finance, and various service industries |
| Common Search & Comparison | Yes | Yes |
The Temporary Call Center Analyst typically focuses on analyzing call data, providing insights, and supporting call center operations, often requiring some technical skills. Customer Service Representatives handle direct customer interactions, resolving issues and providing information. While both roles work in call centers and may require similar credentials, the analyst role emphasizes data and process analysis, whereas the representative role emphasizes customer interaction and problem-solving.
AEG Vision rating
5.4
Based on 48 frontline employees who took The Breakroom Quiz
31st of 39 rated optical retailers
Job description
We are seeking a detail-oriented Marketing & Call Center Data Operations Analyst to develop reporting and insights on patient acquisition and experience, while ensuring accurate provider and practice information across key healthcare and local discovery platforms such as Zocdoc, Google Business Profiles, Yelp, and Healthgrades.
Reporting to the Director of Performance Marketing & Analytics, this role partners with Marketing, IT, Call Center, and other teams to build scalable reporting, improve data quality, and support process automation. With approximately 50% of appointment volume driven by Marketing and the Call Center, this position plays a critical role in identifying growth opportunities, supporting patient access, and improving marketing performance across a growing multi-location organization.
This role has dual reporting responsibilities to Performance Marketing & Analytics and the Call Center.
- Analytics & Reporting
- Partner with stakeholders to identify and prioritize core reporting areas
- Collect and document report requirements, including KPIs and definitions, time-series data points, and core decisions that will be derived from reporting
- Design and prototype, review and revise reports based on stakeholder feedback
- Determine report scale and implementation: i.e. enterprise reporting vs monthly excel sheet
- Work with Director of Performance Marketing and Analytics and IT to document and develop data requirements needed to support reporting
- Test and validate report drafts and prototypes
- Complete final review and sign off with stakeholders
- Listings and healthcare platform analytics & reporting
- Develop dashboards and reports to track:
- Listing accuracy and completeness
- Update timelines and operational performance
- Trends in bookings, calls, and patient acquisition
- Listings & Profile Management:
- Own end-to-end management of provider and practice listings across platforms such as Zocdoc, Google Business Profiles (GBP), Yelp, and Healthgrades
- Maintain accurate and up-to-date information including provider details, specialties, insurance participation, hours, and booking links
- Manage onboarding and offboarding of providers across all platforms
- Develop dashboards and reports to track:
- Data Quality & Integrity
- Maintain a centralized dataset of providers and practice information
- Perform regular audits to identify missing, duplicate, or inconsistent listings
- Ensure data consistency across internal systems and external platforms
- Identify opportunities to obtain and integrate data from platforms, and work with Director of Performance Marketing and Analytics to ensure successful integration
- Process Automation & Optimization
- Design and implement scalable workflows to automate listing updates and validation processes
- Build and maintain bulk upload templates and data pipelines
- Identify opportunities to reduce manual effort and improve turnaround time
- Partner with external vendors managing listings (e.g., Google Business Profile partners, Yext)
- Validate the quality and accuracy of vendor-delivered updates
- Cross-Functional Collaboration
- Collaborate with Marketing, IT, and Operations teams to ensure alignment across systems and strategies
- Support broader marketing initiatives by ensuring high-quality data foundations
What AEG Vision employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About AEG Vision
Sourced by ZipRecruiter
Industry
Outpatient health care
Company size
1,001 - 5,000 Employees
Headquarters location
Dallas, TX, US
Year founded
2017