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Virtual Call Center Agent Jobs in Virginia (NOW HIRING)

Call Center Agent

Chesapeake, VA · On-site

$19 - $21/hr

Part-Time Call Center Agent At Ruby, we provide the friendly, professional support businesses rely ... As a Virtual receptionist, you will help create positive first impressions and meaningful ...

Call Center Agent

VA · On-site

$12.77/hr

Massanutten Resort Job Summary The Call Center Agent position serves as the primary point of contact for the Resort's onsite and offsite guests at our Call Center. The Agent strives to provide the ...

Call Center Agent

Chesapeake, VA · On-site

$17.50/hr

Overnight Call Center Agent - notifyMD Location: Chesapeake, VA Are you a night owl ready to be a vital voice for businesses and healthcare providers? notifyMD is hiring Overnight Call Center Agents ...

Call Centre Agent

Richmond, VA · On-site

$14.75 - $19.50/hr

At least 1 year of experience in a Contact Centre (preferred) * Excellent communication & problem ... A strong work ethic & results-driven mindset Your Role as a Customer Service Agent: * Assist ...

Be Seen First

Are you energetic, personable, and driven to succeed? We're looking for ambitious team members with experience managing outbound and inbound calls to join our in-office call center. This is not a ...

We have openings for claims managers, Insurance agents, call center, call center agent, sales, sales calls, Insurance sales, Insurance customer service, Insurance customer service, Customer Service ...

Virtual training classes begin soon, don't miss your opportunity to say YES to a career with Aspen ... Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ...

Call Center Manager (On-Site)

Manassas, VA · On-site

$70K - $100K/yr

Overview Call Center Manager (Onsite - Manassas, VA) Position Summary F.H. Furr is seeking an ... Assign and maintain agent skill groups and routing configurations. * Generate and analyze daily ...

Call Center Manager (On-Site)

Manassas, VA · On-site

$70K - $100K/yr

Call Center Manager (Onsite - Manassas, VA)Position Summary F.H. Furr is seeking an experienced ... Assign and maintain agent skill groups and routing configurations. * Generate and analyze daily ...

Overview Call Center Manager (Onsite - Manassas, VA)Position Summary F.H. Furr is seeking an ... Assign and maintain agent skill groups and routing configurations. * Generate and analyze daily ...

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Virtual Call Center Agent information

See Virginia salary details

$10

$17

$24

How much do virtual call center agent jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for virtual call center agent in Virginia is $17.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.85 per hour, depending on experience, location, and employer.

What Does a Virtual Call Center Agent Do?

A virtual call center agent provides customer support remotely via a number of different forums, from email to phone calls to online chat. Some specialize in sales, technical issues, or telemarketing. Employees also work with different support levels, depending on expertise and experience. You are typically the first point of contact with the public. Your duties involve responding to inbound calls and providing further instructions or followup in outbound communications. The job is usually full-time with some employers offering 24/7 support. A representative must document each case accurately and completely to assist other team members who get involved with each issue.

How to make $1000 a week remotely?

A Virtual Call Center Agent can earn $1000 a week by working full-time hours, often 40 or more per week, and handling high-volume or specialized customer service tasks. Increasing earnings may involve gaining relevant skills, certifications, or experience, and working for companies that offer competitive pay rates or performance bonuses.

What jobs pay 4000 a week without a degree?

A Virtual Call Center Agent can potentially earn around $4,000 per week through high-volume sales, performance bonuses, or commission-based pay, especially in roles that require strong communication skills and experience with customer management tools. Such roles often do not require a formal degree but may need relevant training, certifications, or proven sales ability. Earnings vary based on the company, location, and individual performance.

How much do virtual call centers make?

Virtual call center agents typically earn between $10 and $20 per hour, with average annual salaries ranging from $25,000 to $45,000. Earnings can vary based on experience, location, and the company, and agents often need strong communication skills and familiarity with call center software.

What are Virtual Call Center Agents?

Virtual Call Center Agents are customer service representatives who work remotely, usually from home, to handle inbound or outbound calls for a company. They provide assistance, answer questions, resolve issues, and often process orders or offer technical support, depending on the employer's needs. These agents use internet-based communication tools and customer service software to interact with customers and manage their workflow. The virtual setup allows businesses to offer flexible support hours and tap into a wider pool of talent.

What is the difference between Virtual Call Center Agent vs Customer Service Representative?

AspectVirtual Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupTypically in-office or remote, depending on employer
Industry UsageCommon in call centers, telecommunication, tech supportWidespread across retail, banking, healthcare, and more
Job FocusHandling inbound/outbound calls, technical support, salesAssisting customers, resolving issues, providing product info

While both roles involve customer interaction, Virtual Call Center Agents primarily work remotely handling calls for specific companies, often with a focus on technical support or sales. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. The roles overlap in skills and credentials but differ mainly in work environment and specific job functions.

How can I make $2000 a week working from home?

A Virtual Call Center Agent can potentially earn $2000 a week by working full-time hours, handling high-volume customer calls, and gaining experience in specialized industries like tech or finance. Increasing earnings may involve developing strong communication skills, using relevant tools, and working for companies that offer competitive pay or performance-based incentives.

What are the key skills and qualifications needed to thrive as a Virtual Call Center Agent, and why are they important?

To thrive as a Virtual Call Center Agent, you need strong communication skills, proficiency in customer service, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP technology is important for managing customer interactions efficiently. Excellent listening skills, patience, and the ability to multitask help agents deliver positive customer experiences and resolve issues promptly. These skills ensure high-quality service, customer satisfaction, and effective problem-solving in a remote environment.

How do Virtual Call Center Agents typically manage communication and collaboration with remote team members?

Virtual Call Center Agents often rely on a combination of digital tools, such as instant messaging platforms, video conferencing, and shared dashboards, to stay connected with their team and supervisors. Regular team meetings and one-on-one check-ins help agents align on goals, share best practices, and address challenges in real time. While working remotely can feel isolating at times, most organizations foster a supportive environment through virtual team-building activities and transparent communication channels, ensuring agents feel included and informed.
What are the most commonly searched types of Call Center Agent jobs in Virginia? The most popular types of Call Center Agent jobs in Virginia are:
What cities in Virginia are hiring for Virtual Call Center Agent jobs? Cities in Virginia with the most Virtual Call Center Agent job openings:
Infographic showing various Virtual Call Center Agent job openings in Virginia as of July 2026, with employment types broken down into 2% Locum Tenens, 89% Full Time, 6% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $35,503 per year, or $17.1 per hour.

Call Center Agent (Full-time)

Mr. Rogers Windows

Chesapeake, VA

$17/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago


Job description

Job Openings >> Call Center Agent (Full-time)
Call Center Agent (Full-time)
Summary
Title: Call Center Agent (Full-time) ID: 1033 Location: Chesapeake, VA Department: Marketing
More about this job >
Description

Are you looking for a new career opportunity?
Are you energetic, personable, and driven to succeed?
We're looking for ambitious team members with experience managing outbound and inbound calls to join our in-office call center. This is not a remote position, you'll work in a lively, supportive team environment where your communication skills and positive attitude will help you succeed.

You'll be speaking with homeowners who have already contacted us about their window and door replacement needs. Your role will be to learn about their situation, explain the value of an in-home consultation, and schedule an appointment with one of our Sales Consultants.

What We Offer:

  • Competitive hourly pay: $17.00/hour plus uncapped performance bonuses
  • Full-time hours available
  • Fun and fast-paced team atmosphere
  • All warm leads, absolutely no cold calling
  • Growth opportunities within the company

Full-Time:

  • Monday through Friday, 11:00am-7:00pm, plus every other Saturday, 9:00am-3:00pm (with one alternating weekday off)

We're Looking For People Who Are:

Outgoing, friendly, and approachable
  • Comfortable speaking with the public
  • Professional, with a clear and courteous speaking voice
  • Computer savvy and comfortable using call center software
  • Experienced in a call center or customer service environment
  • Skilled at handling objections and staying positive under pressure
  • Motivated to earn bonuses based on performance
  • Energized working in a team

Full-Time Employee Benefits:

  • Medical, vision, and dental insurance
  • 401(k) and profit sharing
  • Paid time off (PTO)
  • Life insurance
  • Positive company culture with team support and ongoing training

If you're looking for a role where your personality and communication skills can help you succeed-and where your hard work truly pays off-we want to hear from you.

Apply today and take the next step in your career!

Apply Now
 
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