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Virtual Call Center Agent Jobs in Virginia (NOW HIRING)

Ruby Receptionists

Call Center Agent

Chesapeake, VA · On-site

$19 - $21/hr

Part-Time Call Center Agent At Ruby, we provide the friendly, professional support businesses rely ... As a Virtual receptionist, you will help create positive first impressions and meaningful ...

Massanutten

Call Center Agent

VA · On-site

$12.77/hr

Massanutten Resort Job Summary The Call Center Agent position serves as the primary point of contact for the Resort's onsite and offsite guests at our Call Center. The Agent strives to provide the ...

notifyMD

Call Center Agent

Chesapeake, VA · On-site

$17.50/hr

Overnight Call Center Agent - notifyMD Location: Chesapeake, VA Are you a night owl ready to be a vital voice for businesses and healthcare providers? notifyMD is hiring Overnight Call Center Agents ...

Mr. Rogers Windows/Renewal by Andersen

Be Seen First

Call Center Agent

Chesapeake, VA · On-site

$17/hr

Are you energetic, personable, and driven to succeed? We're looking for ambitious team members with experience managing outbound and inbound calls to join our in-office call center. This is not a ...

New

Career Dubai

Call Centre Agent

Richmond, VA

$14.75 - $19.50/hr

At least 1 year of experience in a Contact Centre (preferred) * Excellent communication & problem ... A strong work ethic & results-driven mindset Your Role as a Customer Service Agent: * Assist ...

Jobs for Humanity

Call Centre Agent

Richmond, VA · On-site

$14.75 - $19.50/hr

At least 1 year of experience in a Contact Centre (preferred) * Excellent communication & problem ... A strong work ethic & results-driven mindset Your Role as a Customer Service Agent: * Assist ...

Aspen Dental

Bilingual Scheduling Center Agent

VA

$17/hr

Virtual training classes begin soon, don't miss your opportunity to say YES to a career with Aspen ... Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ...

F.H. Furr

Call Center Supervisor (On-Site)

Manassas, VA · On-site

$55K - $80K/yr

Call Center Supervisor (Onsite - Manassas, VA)Position Summary F.H. Furr is seeking an experienced ... Assign and maintain agent skill groups and routing configurations. * Generate and analyze daily ...

F.H. Furr

Call Center Supervisor (On-Site)

Manassas, VA · On-site

$55K - $80K/yr

Overview Call Center Supervisor (Onsite - Manassas, VA) Position Summary F.H. Furr is seeking an ... Assign and maintain agent skill groups and routing configurations. * Generate and analyze daily ...

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All JobsCall Center Agent JobsVirtual Call Center Agent JobsVirtual Call Center Agent Jobs in Virginia

Virtual Call Center Agent information

See Virginia salary details

$10

$17

$24

How much do virtual call center agent jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for virtual call center agent in Virginia is $17.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.85 per hour, depending on experience, location, and employer.

What Does a Virtual Call Center Agent Do?

A virtual call center agent provides customer support remotely via a number of different forums, from email to phone calls to online chat. Some specialize in sales, technical issues, or telemarketing. Employees also work with different support levels, depending on expertise and experience. You are typically the first point of contact with the public. Your duties involve responding to inbound calls and providing further instructions or followup in outbound communications. The job is usually full-time with some employers offering 24/7 support. A representative must document each case accurately and completely to assist other team members who get involved with each issue.

How to make $1000 a week remotely?

A Virtual Call Center Agent can earn $1000 a week by working full-time hours, often 40 or more per week, and handling high-volume or specialized customer service tasks. Increasing earnings may involve gaining relevant skills, certifications, or experience, and working for companies that offer competitive pay rates or performance bonuses.

What jobs pay 4000 a week without a degree?

A Virtual Call Center Agent can potentially earn around $4,000 per week through high-volume sales, performance bonuses, or commission-based pay, especially in roles that require strong communication skills and experience with customer management tools. Such roles often do not require a formal degree but may need relevant training, certifications, or proven sales ability. Earnings vary based on the company, location, and individual performance.

How much do virtual call centers make?

Virtual call center agents typically earn between $10 and $20 per hour, with average annual salaries ranging from $25,000 to $45,000. Earnings can vary based on experience, location, and the company, and agents often need strong communication skills and familiarity with call center software.

What are Virtual Call Center Agents?

Virtual Call Center Agents are customer service representatives who work remotely, usually from home, to handle inbound or outbound calls for a company. They provide assistance, answer questions, resolve issues, and often process orders or offer technical support, depending on the employer's needs. These agents use internet-based communication tools and customer service software to interact with customers and manage their workflow. The virtual setup allows businesses to offer flexible support hours and tap into a wider pool of talent.

What is the difference between Virtual Call Center Agent vs Customer Service Representative?

AspectVirtual Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupTypically in-office or remote, depending on employer
Industry UsageCommon in call centers, telecommunication, tech supportWidespread across retail, banking, healthcare, and more
Job FocusHandling inbound/outbound calls, technical support, salesAssisting customers, resolving issues, providing product info

While both roles involve customer interaction, Virtual Call Center Agents primarily work remotely handling calls for specific companies, often with a focus on technical support or sales. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. The roles overlap in skills and credentials but differ mainly in work environment and specific job functions.

How can I make $2000 a week working from home?

A Virtual Call Center Agent can potentially earn $2000 a week by working full-time hours, handling high-volume customer calls, and gaining experience in specialized industries like tech or finance. Increasing earnings may involve developing strong communication skills, using relevant tools, and working for companies that offer competitive pay or performance-based incentives.

What are the key skills and qualifications needed to thrive as a Virtual Call Center Agent, and why are they important?

To thrive as a Virtual Call Center Agent, you need strong communication skills, proficiency in customer service, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP technology is important for managing customer interactions efficiently. Excellent listening skills, patience, and the ability to multitask help agents deliver positive customer experiences and resolve issues promptly. These skills ensure high-quality service, customer satisfaction, and effective problem-solving in a remote environment.

How do Virtual Call Center Agents typically manage communication and collaboration with remote team members?

Virtual Call Center Agents often rely on a combination of digital tools, such as instant messaging platforms, video conferencing, and shared dashboards, to stay connected with their team and supervisors. Regular team meetings and one-on-one check-ins help agents align on goals, share best practices, and address challenges in real time. While working remotely can feel isolating at times, most organizations foster a supportive environment through virtual team-building activities and transparent communication channels, ensuring agents feel included and informed.
More about Virtual Call Center Agent jobs
What are the most commonly searched types of Call Center Agent jobs in Virginia? The most popular types of Call Center Agent jobs in Virginia are:
What are popular job titles related to Virtual Call Center Agent jobs in Virginia? For Virtual Call Center Agent jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Virtual Call Center Agent jobs in Virginia look for? The top searched job categories for Virtual Call Center Agent jobs in Virginia are:
What cities in Virginia are hiring for Virtual Call Center Agent jobs? Cities in Virginia with the most Virtual Call Center Agent job openings:
Virtual Call Center Agent jobs near you
Infographic showing various Virtual Call Center Agent job openings in Virginia as of July 2026, with employment types broken down into 2% Locum Tenens, 89% Full Time, 6% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $35,503 per year, or $17.1 per hour.
Call Center Agent

Call Center Agent

Ruby Receptionists

Chesapeake, VA • On-site

$19 - $21/hr

Part-time

Posted 16 days ago

Job description

Part-Time Call Center Agent

At Ruby, we provide the friendly, professional support businesses rely on every day. As a Virtual receptionist, you will help create positive first impressions and meaningful interactions for our customers and their callers by answering calls, scheduling appointments, and so much more. We're seeking empathetic, customer-focused professionals to join our team part-time in-office at our Chesapeake, VA or Virginia Beach, VA locations. *Please note: All interviews will be conducted at our Chesapeake office.

Because Ruby operates 24/7/365 days a year, this part-time position requires flexibility, including the ability to work a weekend day and holidays.

What You'll Do:

  • Skillfully handle incoming calls and web chats, serving as a helpful and warm extension of our customers' business.
  • Ensure accuracy and a high attention to detail in all written communications.
  • Efficiently multitask in a fast-paced environment across two monitors.
  • Adhere to service quality standards, performance expectations, and maintain consistent schedule adherence to support your team and our callers.

Your Qualifications and Skills:

  • A minimum typing speed of 40WPM and comfort navigating multiple software platforms simultaneously.
  • A warm, professional demeanor with the ability to remain composed and empathetic, even during challenging interactions.
  • A proven track record of self-motivation and reliable attendance.

Preferred, but not required:

  • Experience in a high-volume call center, customer service, or administrative role.
  • Proficiency in Office 365.
  • Bilingual (Spanish/English) is a plus.

Compensation: $21/hr with our Perfect Attendance Bonus. Perfect Attendance means being on time for the start of your shift, returning on time form all breaks, and completing your full assigned shift. Compensation without perfect attendance is $19/hr.

Shifts: Various Part-Time shifts that are consistent so you know exactly what you are working week to week!

Ruby is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.


Job Posted by ApplicantPro