Youngwilliams Child Support Services

60 jobs near Columbus, OH

Child Support Specialist

Washington, NC · On-site

$36K - $50K/yr

Summary of Position The Child Support Specialist position includes providing full services to customers in all stages of the child support process. The Specialist interviews customers by telephone ...

Child Support Specialist

Tupelo, MS · On-site

$34K - $47K/yr

Summary of Position The Child Support Specialist provides full services to customers in all stages of the child support process. The Specialist interviews customers to determine service needs and to ...

$115K - $146K/yr

The Department of Child Support Services, headed by the Director of Child Support Services, is responsible for the Child Support Enforcement Program, authorized under Title IV-D of the Social ...

Child Support Specialist

Jacksonville, NC · On-site

$33K - $45K/yr

Summary of Position The Child Support Specialist position includes providing full services to customers in all stages of the child support process. The Specialist interviews customers by telephone ...

Child Support Specialist

Jackson, MS · On-site

$39K - $54K/yr

Summary of Position The Child Support Specialist provides full services to customers in all stages of the child support process. The Specialist interviews customers to determine service needs and to ...

Child Support Specialist

Golden, CO · On-site

$22.86 - $28.58/hr

The Child Support Specialist serves as the critical contact in the facilitation of successful ... Support Services Program, case specific details and case status; utilizing interviewing and de ...

Child Support Agent I or II

Marion, NC · On-site

$39K - $58K/yr

Department of Social Services - Child Support Services FLSA Status: Non-Exempt Position Type: Full-Time Hiring Range: Based on Qualifications and Experience Reports To: Child Support Supervisor ...

Child Support Specialist

Golden, CO · On-site

$22.86 - $28.58/hr

The Child Support Specialist serves as the critical contact in the facilitation of successful ... Support Services Program, case specificdetailsand case status;utilizinginterviewing and de ...

next page

Showing results 1-20

Customer Service Representative - KPC

YoungWilliams Child Support Services

Topeka, KS • On-site

$15 - $20.50/hr

Other

Re-posted 19 days ago


Job description

SUMMARY OF POSITION
The Customer Service Representative represents YoungWilliams and provides outstanding customer service to both internal and external customers by professionally answering all calls and ensuring that customers receive accurate information politely and promptly.
ESSENTIAL JOB REQUIREMENTS
• Responds to incoming calls from employers, IV-D and Non IV-D customers, state and local child support staff, child support staff from other states, and other individuals concerned with remitting child support payments to the SDU.
• Assists custodial parents in establishing electronic disbursement either through the direct deposit or debit card program.
• Facilitates the retrieval of payment document images and other correspondence received by the SDU to authorized individuals.
• Performs research on unidentified payments received by the SDU and properly identify the source and the intended recipient.
• Quickly navigates through multiple computer screens in order to provide correct information to inquiring parties within acceptable service timeframes.
• Initiates outreach calls to offer alternate EFT disbursement and payment options.
• Accountable for accurate and timely documentation of customer contact in the automated system.
• Ensures the confidentiality of all information.
• Maintains a professional demeanor under stressful circumstances.
• Accountable for accuracy and completion of all transactions within established service level guidelines.
• Adheres to all safety and security procedures.
• Adheres to overall site Risk Activities, such as daily document shredding, and piggybacking.
• Contributes to the site wide accuracy rate of 99.99%
• Regular and timely attendance
• Other duties as assigned
REQUIRED EDUCATION
A high school diploma or GED required.
REQUIRED EXPERIENCE
Two years customer service experience involving banking, human service programs or related fields preferred.