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At Home Call Center Agent Jobs in Virginia (NOW HIRING)

Your role will be to learn about their situation, explain the value of an in-home consultation, and ... at handling objections and staying positive under pressure Motivated to earn bonuses based on ...

Your role will be to learn about their situation, explain the value of an in-home consultation, and ... Skilled at handling objections and staying positive under pressure * Motivated to earn bonuses ...

Your role will be to learn about their situation, explain the value of an in-home consultation, and ... at handling objections and staying positive under pressure Motivated to earn bonuses based on ...

Licensed Insurance Agent

Richmond, VA · On-site

$43K - $65K/yr

We have openings for claims managers, Insurance agents, call center, call center agent, sales, sales calls, Insurance sales, Insurance customer service, Customer Service, Property and casualty ...

Work from home as a Spanish Bilingual Scheduling Center Agent where you will partner with our ... Additional duties as assigned by the Call Center Leadership team Job Requirements: * High School ...

Call Agent

Reston, VA · On-site

$15.50 - $20.50/hr

Call Agents perform the call center supported registration process, provide applicable referrals ... Work is at home * Requires periods of non-traditional hours including consecutive nights or ...

Monitor call center activity, including agent availability, hold times, escalations, and scheduling * Ensure adequate phone coverage by managing breaks, lunches, and schedule adjustments * Handle ...

... booking agents at our headquarters in Manassas, Virginia . This onsite leadership role is ... Assign and maintain agent skill groups and routing configurations. * Generate and analyze daily ...

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At Home Call Center Agent information

See Virginia salary details

$10

$17

$24

How much do at home call center agent jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for at home call center agent in Virginia is $17.07, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.85 per hour, depending on experience, location, and employer.

What is an at home call center agent?

An At Home Call Center Agent is a customer service professional who handles inbound or outbound calls for a company while working remotely from their home. Their responsibilities typically include assisting customers, resolving issues, processing orders, and sometimes making sales or conducting surveys. These agents use a computer, phone, and specialized software to interact with customers and manage information securely. Working from home allows for flexibility, but agents are still expected to maintain professional standards and adhere to company protocols.

What are the key skills and qualifications needed to thrive as an at home call center agent?

To thrive as an At Home Call Center Agent, you need excellent verbal communication skills, a high school diploma or equivalent, and strong problem-solving abilities. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic computer proficiency is typically required. Standout agents demonstrate patience, active listening, and the ability to remain calm under pressure. These skills and qualities ensure efficient service delivery, high customer satisfaction, and effective issue resolution in a remote environment.

What are some common challenges faced by at home call center agents, and how can they be effectively managed?

At Home Call Center Agents often encounter challenges such as maintaining consistent communication with team members, managing distractions in a home environment, and staying motivated while working remotely. To address these challenges, it’s important to establish a dedicated workspace, set clear boundaries with household members, and use collaboration tools provided by the employer. Regular virtual check-ins with supervisors and colleagues also help maintain a sense of connection and ensure alignment with team goals.

What is the difference between At Home Call Center Agent vs Customer Service Representative?

AspectAt Home Call Center AgentCustomer Service Representative
Work EnvironmentRemote, home-basedTypically in-office or remote
Required CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, communication skills
Industry UsageCall centers, customer supportRetail, telecom, banking, various sectors
Job FocusHandling inbound/outbound calls, support, troubleshootingAssisting customers, resolving issues, providing info

Both roles involve customer interaction and require similar skills, but At Home Call Center Agents primarily work remotely handling calls for specific companies, while Customer Service Representatives may work in various settings and industries. The main difference lies in the work environment and scope of responsibilities.

What are the most commonly searched types of Call Center Agent jobs in Virginia?

The most popular types of Call Center Agent jobs in Virginia are:

What cities in Virginia are hiring for At Home Call Center Agent jobs?

Cities in Virginia with the most At Home Call Center Agent job openings:

Infographic showing various At Home Call Center Agent job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 75% Physical, 1% Hybrid, and 24% Remote job distribution, with an average salary of $35,503 per year, or $17.1 per hour.

Call Center Agent

Chesapeake, VA • On-site


Renewal by Andersen
Construction • 501 - 1,000 employees

8.3

Company rating: 8.3 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

1st of 39 rated national retailers

Great coworkers

People enjoy working here

Good employer


$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Job description

Job Details
Are you looking for a new career opportunity? Are you energetic, personable, and driven to succeed? We're looking for ambitious team members with experience managing outbound and inbound calls to join our in-office call center. This is not a remote position, you'll work in a lively, supportive team environment where your communication skills and positive attitude will help you succeed. You'll be speaking with homeowners who have already contacted us about their window and door replacement needs. Your role will be to learn about their situation, explain the value of an in-home consultation, and schedule an appointment with one of our Sales Consultants. What We Offer: Competitive hourly pay: $17.00/hour plus uncapped performance bonuses Full-time hours available Fun and fast-paced team atmosphere All warm leads, absolutely no cold calling Growth opportunities within the company Full-Time: Monday through Friday, 11:00am-7:00pm, plus every other Saturday, 9:00am-3:00pm (with one alternating weekday off) We're Looking For People Who Are: Outgoing, friendly, and approachable Comfortable speaking with the public Professional, with a clear and courteous speaking voice Computer savvy and comfortable using call center software Experienced in a call center or customer service environment Skilled at handling objections and staying positive under pressure Motivated to earn bonuses based on performance Energized working in a team Full-Time Employee Benefits: Medical, vision, and dental insurance 401(k) and profit sharing Paid time off (PTO) Life insurance Positive company culture with team support and ongoing training If you're looking for a role where your personality and communication skills can help you succeed-and where your hard work truly pays off-we want to hear from you. Apply today and take the next step in your career!
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Call Center Agent
Chesapeake, VA - Call Center


Working at Renewal By Andersen

Perks for frontline workers

From Renewal By Andersen, via Breakroom

  • Flexible Scheduling

  • Career Growth

  • Paid Training

  • Friendly Environment

  • Employee Recognition

  • Strong Team-Building

About Renewal By Andersen, in their own words

From Renewal By Andersen

Renewal by Andersen’s Signature Service is committed to giving you the best customer experience possible, through the perfect combination of the best people in the industry, a superior process, and an exclusive product.

Learn more about the benefits of Renewal by Andersen’s Signature Service:

Professional Installation. With Renewal by Andersen, you get the product reputation of Andersen Windows with the master work of passionate installers.

Superior Performance. Andersen’s exclusive Fibrex® composite material lasts longer, performs better, and is stronger than vinyl.*

Energy Efficiency. Renewal by Andersen’s energy efficient windows are ENERGY STAR® certified and can reduce heating and cooling costs.

Hassle-Free Process. Renewal by Andersen eliminates the need to work with multiple companies. We are responsible for all aspects of your window replacement and installation.

Long-term value. Our comprehensive, hands-on approach ensures your window and installation quality, beauty, and energy savings last for many years.

Unrivaled Beauty. Renewal by Andersen offers a wealth of styles, colors, grilles and more for our replacement windows, patio doors, and entry doors to fit any home.

Company values

From Renewal By Andersen

Our vision is to make the world a better place by living up to the promise that everyone benefits from their association with Andersen. We’re committed to making a difference through challenging ourselves each day, recognizing and rewarding success, taking pride in our work and honoring a legacy built on doing the right thing. There is great respect for life outside work so that you can bring your best self to work.

Diversity and inclusion statement

From Renewal By Andersen

Be Renewal. Be You.

We are committed to demonstrating mutual respect and appreciation for our similarities and differences (for example, race, color, culture, gender, sexual orientation, gender identity or expression, religion, education, military service, ethnicity, age, language, physical ability, and thought) so that each employee can realize their potential and we exceed our customers’ expectations.


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