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Virtual Call Center Agent Jobs in Florida (NOW HIRING)

OX Floors

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Call Center Agent

Stuart, FL · On-site

$18 - $20/hr

Call Center Agent Location: Stuart, FL (in-office) Company: OX Floors About Us OX Floors Concrete Coatings are a fast-growing, factory-direct concrete coating company serving homeowners across ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Capital NYC

Call Center Agent

Miami, FL

$33K - $50K/yr

Call Center Agent Location: Miami, FL Salary: $33,000 - $50,000 Are you ready to embark on an exciting journey where your communication skills and passion for customer service can shine? Capital NYC ...

Aegis Medical Group

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Call Center Agent

Summerfield, FL · On-site

$15 - $17/hr

The Call Center Agent will serve as the primary point of contact for patients and their families within a busy medical clinic environment. They will manage a medium volume of calls daily while ...

Aegis Medical Group

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Call Center Agent

Leesburg, FL · On-site

$15 - $17/hr

The Call Center Agent will serve as the primary point of contact for patients and their families within a busy medical clinic environment. They will manage a medium volume of calls daily while ...

Aegis Medical Group

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Call Center Agent

Orlando, FL · On-site

$15 - $17/hr

The Call Center Agent will serve as the primary point of contact for patients and their families within a busy medical clinic environment. They will manage a medium volume of calls daily while ...

Biz Voice Boost

Call Center Agent

Orlando, FL

Job Summary We are seeking a motivated Call Center Agent to provide exceptional customer service and support positive customer experiences. This role is ideal for individuals who enjoy communicating ...

Limitless East Marketing

Call Center Agent

Orlando, FL

$50K - $55K/yr

Job Summary We are seeking a motivated Call Center Agent to provide exceptional customer service and support positive customer experiences. This role is ideal for individuals who enjoy communicating ...

Alphabe Insight Inc

Call Center Agent

Orlando, FL · On-site

$50K - $55K/yr

Job Summary We are seeking a motivated Call Center Agent to provide exceptional customer service and support positive customer experiences. This role is ideal for individuals who enjoy communicating ...

Alphabe Insight Inc

Call Center Agent

Tampa, FL · On-site

$42K - $46K/yr

We are seeking a motivated and professional Call Center Agent to join our team in Tampa, FL. In this role, you will serve as a key point of contact, handling inbound and outbound communications while ...

Limitless East Marketing

Call Center Agent

Tampa, FL

$42K - $46K/yr

We are seeking a motivated and professional Call Center Agent to join our team in Tampa, FL. In this role, you will serve as a key point of contact, handling inbound and outbound communications while ...

TeleSpecialists LLC

Call Center Agent

Fort Myers, FL · On-site

$13 - $17.25/hr

Call Center Agent / Navigator This is an in-person, in-office position at the Fort Myers office. Day and Night Shifts Available. About Us: TeleSpecialists is transforming healthcare delivery as the ...

TeleSpecialists LLC

Call Center Agent

Fort Myers, FL · On-site

$13 - $17.25/hr

Call Center Agent / Navigator This is an in-person, in-office position at the Fort Myers office. Day and Night Shifts Available. About Us: TeleSpecialists is transforming healthcare delivery as the ...

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Virtual Call Center Agent information

See Florida salary details

$7

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How much do virtual call center agent jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for virtual call center agent in Florida is $12.87, according to ZipRecruiter salary data. Most workers in this role earn between $10.77 and $14.18 per hour, depending on experience, location, and employer.

What Does a Virtual Call Center Agent Do?

A virtual call center agent provides customer support remotely via a number of different forums, from email to phone calls to online chat. Some specialize in sales, technical issues, or telemarketing. Employees also work with different support levels, depending on expertise and experience. You are typically the first point of contact with the public. Your duties involve responding to inbound calls and providing further instructions or followup in outbound communications. The job is usually full-time with some employers offering 24/7 support. A representative must document each case accurately and completely to assist other team members who get involved with each issue.

How to make $1000 a week remotely?

A Virtual Call Center Agent can earn $1000 a week by working full-time hours, often 40 or more per week, and handling high-volume or specialized customer service tasks. Increasing earnings may involve gaining relevant skills, certifications, or experience, and working for companies that offer competitive pay rates or performance bonuses.

What jobs pay 4000 a week without a degree?

A Virtual Call Center Agent can potentially earn around $4,000 per week through high-volume sales, performance bonuses, or commission-based pay, especially in roles that require strong communication skills and experience with customer management tools. Such roles often do not require a formal degree but may need relevant training, certifications, or proven sales ability. Earnings vary based on the company, location, and individual performance.

How much do virtual call centers make?

Virtual call center agents typically earn between $10 and $20 per hour, with average annual salaries ranging from $25,000 to $45,000. Earnings can vary based on experience, location, and the company, and agents often need strong communication skills and familiarity with call center software.

What are Virtual Call Center Agents?

Virtual Call Center Agents are customer service representatives who work remotely, usually from home, to handle inbound or outbound calls for a company. They provide assistance, answer questions, resolve issues, and often process orders or offer technical support, depending on the employer's needs. These agents use internet-based communication tools and customer service software to interact with customers and manage their workflow. The virtual setup allows businesses to offer flexible support hours and tap into a wider pool of talent.

What is the difference between Virtual Call Center Agent vs Customer Service Representative?

AspectVirtual Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupTypically in-office or remote, depending on employer
Industry UsageCommon in call centers, telecommunication, tech supportWidespread across retail, banking, healthcare, and more
Job FocusHandling inbound/outbound calls, technical support, salesAssisting customers, resolving issues, providing product info

While both roles involve customer interaction, Virtual Call Center Agents primarily work remotely handling calls for specific companies, often with a focus on technical support or sales. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. The roles overlap in skills and credentials but differ mainly in work environment and specific job functions.

How can I make $2000 a week working from home?

A Virtual Call Center Agent can potentially earn $2000 a week by working full-time hours, handling high-volume customer calls, and gaining experience in specialized industries like tech or finance. Increasing earnings may involve developing strong communication skills, using relevant tools, and working for companies that offer competitive pay or performance-based incentives.

What are the key skills and qualifications needed to thrive as a Virtual Call Center Agent, and why are they important?

To thrive as a Virtual Call Center Agent, you need strong communication skills, proficiency in customer service, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP technology is important for managing customer interactions efficiently. Excellent listening skills, patience, and the ability to multitask help agents deliver positive customer experiences and resolve issues promptly. These skills ensure high-quality service, customer satisfaction, and effective problem-solving in a remote environment.

How do Virtual Call Center Agents typically manage communication and collaboration with remote team members?

Virtual Call Center Agents often rely on a combination of digital tools, such as instant messaging platforms, video conferencing, and shared dashboards, to stay connected with their team and supervisors. Regular team meetings and one-on-one check-ins help agents align on goals, share best practices, and address challenges in real time. While working remotely can feel isolating at times, most organizations foster a supportive environment through virtual team-building activities and transparent communication channels, ensuring agents feel included and informed.
More about Virtual Call Center Agent jobs
What are the most commonly searched types of Call Center Agent jobs in Florida? The most popular types of Call Center Agent jobs in Florida are:
What are popular job titles related to Virtual Call Center Agent jobs in Florida? For Virtual Call Center Agent jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Virtual Call Center Agent jobs in Florida look for? The top searched job categories for Virtual Call Center Agent jobs in Florida are:
What cities in Florida are hiring for Virtual Call Center Agent jobs? Cities in Florida with the most Virtual Call Center Agent job openings:
Virtual Call Center Agent jobs near you
Infographic showing various Virtual Call Center Agent job openings in Florida as of July 2026, with employment types broken down into 2% Locum Tenens, 90% Full Time, 6% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $26,760 per year, or $12.9 per hour.
Call Center Agent

Call Center Agent

OX Floors

Stuart, FL • On-site

$18 - $20/hr

Other

Medical

Posted 5 days ago

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Job description

Job Title: Call Center Agent

Location: Stuart, FL (in-office)

Company: OX Floors

About Us
OX Floors Concrete Coatings are a fast-growing, factory-direct concrete coating company serving homeowners across Florida and Texas. We're expanding rapidly and looking for motivated Call Center Agents to join our Stuart, FL team.

Position Summary
The Call Center Agent is responsible for calling warm, pre-generated customer leads — no cold calling — to confirm interest and schedule in-home consultations for our outside sales team. This is a high-volume, appointment-setting role ideal for someone who is personable, coachable, and comfortable on the phone.

Key Responsibilities

  • Call warm inbound/pre-generated leads to confirm interest in a free consultation
  • Follow call scripts and best practices to qualify and convert leads into scheduled appointments
  • Schedule qualified appointments for outside sales representatives
  • Accurately log call outcomes and appointment details in the CRM
  • Meet or exceed daily and weekly dial and appointment-setting targets
  • Maintain a professional, friendly, and consistent phone presence
  • Participate in ongoing coaching and training to improve conversion rates

Qualifications

  • Prior call center, appointment-setting, or customer service experience preferred but not required
  • Strong verbal communication skills and a clear, friendly phone voice
  • Comfortable with a high volume of outbound calls to warm leads
  • Basic computer skills; ability to learn CRM/dialer software
  • Reliable, coachable, and goal-oriented
  • High school diploma or equivalent

Schedule

  • Full-time and part-time shifts available
  • Call center operates Monday through Sunday — flexible scheduling, including weekend availability
  • In-office position at our Stuart, FL call center

Compensation

  • Base hourly rate plus performance-based bonuses for scheduled/issued appointments

What We Offer

  • Paid training
  • Clear path for growth into other roles
  • Fast-paced, high-energy team environment