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Remote Call Center Agent Jobs (NOW HIRING)

ACD Connect

Remote Call Center Agent

$10/hr

Part Time Remote Call Center Agent ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent ...

Jobs for Humanity

Call Center Agents

$15.25 - $20.25/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars We are seeking a ...

ACD Connect

Remote Call Center Agent

Farmington, UT · Remote

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent's position handles answering ...

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

ACD Connect

Remote Call Center Agent

Farmington, UT · On-site +1

$10/hr

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate. The Call Center agent's position handles answering ...

Robert Half

Call Center Specialist

Albuquerque, NM · Remote

$15/hr

Remote Call Center Agent NOW HIRING -- 100% REMOTE Looking for a work-from-home opportunity with room to grow? We are hiring 20-30 Call Center Agents to join a growing lead qualification team.

Robert Half

Call Center Specialist

Albuquerque, NM · Remote

$15/hr

Remote Call Center Agent NOW HIRING -- 100% REMOTE Looking for a work-from-home opportunity with room to grow? We are hiring 20-30 Call Center Agents to join a growing lead qualification team.

Remote Recruitment

Call Centre Agent

$15.25 - $20.25/hr

Call Centre Agent Remote Recruitment is hiring a Call Centre Agent for a UK-based employer, fully remote from South Africa. You will be the first voice UK customers hear, handling inbound calls end ...

AnswerNet

Remote Call Center Agent

$14/hr

Customer Service Agent - Remote Job Type: Part Time - Work from Home Hours: Open Availability ... Flexibility with scheduling and work hours At least 1 year of previous high-volume call center ...

AnswerNet

Remote Call Center Agent

$14/hr

Customer Service Agent - Remote Job Type: Part Time - Work from Home Hours: Open Availability ... Flexibility with scheduling and work hours At least 1 year of previous high-volume call center ...

AnswerNet

Remote Call Center Agent

$14/hr

Customer Service Agent - Remote Job Type: Part Time - Work from Home Hours: Open Availability ... Flexibility with scheduling and work hours At least 1 year of previous high-volume call center ...

Jerry

Remote Call Center Agent

$19 - $21/hr

Call Center Agent Opportunity More than 80% of Americans own a car and see it as one of their ... We're fully remote with offices in Palo Alto, New York, Chicago, and Toronto.

Jerry

Remote Call Center Agent

$19 - $21/hr

Call Center Agent Opportunity More than 80% of Americans own a car and see it as one of their ... We're fully remote with offices in Palo Alto, New York, Chicago, and Toronto.

BCForward

Remote Call Center Agent

Albuquerque, NM · Remote

$19.90/hr

Position: CSR - Call Center Representative Worksite : Remote (Local to State of New Mexico) Start Date: Oct 19 th , 2026 - The client is expecting 100% attendance for the first 90 days. Duration: 12 ...

Jerry

Remote Call Center Agent

$19 - $21/hr

Call Center Agent Opportunity More than 80% of Americans own a car and see it as one of their ... We're fully remote with offices in Palo Alto, New York, Chicago, and Toronto.

Jerry

Remote Call Center Agent

$19 - $21/hr

Call Center Agent Opportunity More than 80% of Americans own a car and see it as one of their ... We're fully remote with offices in Palo Alto, New York, Chicago, and Toronto.

Jerry

Remote Call Center Agent

$19 - $21/hr

Call Center Agent Opportunity More than 80% of Americans own a car and see it as one of their ... We're fully remote with offices in Palo Alto, New York, Chicago, and Toronto.

Jerry

Remote Call Center Agent

$19 - $21/hr

Call Center Agent Opportunity More than 80% of Americans own a car and see it as one of their ... We're fully remote with offices in Palo Alto, New York, Chicago, and Toronto.

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Remote Call Center Agent information

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How much do remote call center agent jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for remote call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a remote call center agent?

Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.

What does a remote call center agent do?

As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.

What are the key skills and qualifications needed to thrive as a remote call center agent, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.

What are some common challenges faced by remote call center agents, and how can they be effectively managed?

Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.
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Remote Call Center Agent jobs near you
Infographic showing various Remote Call Center Agent job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Remote Call Center Agent

Remote

ACD Connect
Call Centers • 11 - 50 employees
Learn more about ACD Connectexternal

$10/hr

Other

Retirement

Re-posted 19 days ago

Job description

Part Time Remote Call Center Agent

ACD Connect is hiring for a Part Time Remote Call Center Agent. This position has the potential to lead to Full Time for the right candidate.

The Call Center agent's position handles answering incoming calls from customers, respond to inquiries, manage complaints, troubleshoot significant customer service issues, and provide general information. You will be a member of the primary contact will be responsible for assisting callers in completing donations online and over the phone.

*This is a work from home position*

Due to our current state contracts, we are unable to hire INTERNATIONALLY and in these states at this time: CT, CO, MA, DE, DC, NJ, NY, CA, OR, WV, MT, MN, AR, ID, WY, WA, AK, HI, PR

All applicants applying from these states or internationally unfortunately cannot be considered.

Job Duties

  • Answer incoming calls and respond to customer's emails
  • Maintain a friendly and professional tone on all calls and interactions with customers
  • Management and resolve customer complaints
  • Input customer donations in the computer system
  • Identify and escalate issues to supervisors
  • Provide client service information to customers
  • Research required information using available resources
  • Research, identify, and resolve customer complaints/issues using applicable software
  • Route calls to appropriate resources
  • Document all call information according to standard operating procedures
  • Recognize, document, and alert the management team of trends in customer calls
  • Follow up customer calls where necessary

Skills and Requirements:

  • Bilingual Strongly Preferred
  • Excellent interpersonal skills and the ability to organize simultaneous tasks
  • Must be able to type a minimum of 30 WPM
  • Proven ability to work as a member of a team
  • Windows PC Required, (Apple/Mac, Tablets, Smart devices, Chromebook, & Android systems are NOT compatible)
  • Windows 10 or newer
  • 16GB of RAM on your PC
  • Must have a hard-wired broadband internet service via DSL, Cable, or Fiber Optic connection
  • Private work at home environment free from interruption and distraction
  • USB Headset

Compensation starts at $10.00/hour

Benefits offered are: Personal Accident Insurance, Retirement plan with employer matching and after 6 months of continued employment Cell phone and Internet Stipends paid monthly.

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