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Remote Call Center Agent Jobs (NOW HIRING)

TAD PGS, Inc.

Call Center Agent

El Segundo, CA · Remote

$16 - $21/hr

We have an outstanding Contract position for a Call Center Agent - Remote Job Responsibilities: * Handle inbound and outbound customer interactions professionally and efficiently * Assist customers ...

Apexchat

Part Time REMOTE Call Center Agent

San Ramon, CA · On-site +1

$11 - $12/hr

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

ApexChat

Part Time REMOTE Call Center Agent

$35K - $47K/yr

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Apexchat

Part Time REMOTE Call Center Agent

San Ramon, CA · Remote

$11 - $12/hr

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Apexchat

Part Time REMOTE Call Center Agent

San Ramon, CA · Remote

$11 - $12/hr

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

Apexchat

Part Time REMOTE Call Center Agent

San Ramon, CA · On-site +1

$11 - $12/hr

Join our team as a PART TIME Call Center Agent, where you'll play a crucial role as the primary point of contact for customers across multiple industries, including law firms. Your responsibilities ...

24 Hours Group

Call Center Agent (Canada)

$12/hr

Job Opportunity This is a remote position. The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Responsibilities include managing a whole lot of ...

The Sydney Call Centre

Remote Call Center Representative

$16.50 - $20.50/hr

Remote Call Center Representatives MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across ...

AnswerNet

Remote Full time Call Center Agent

$16/hr

Remote Full Time Call Center Agent Job Category: Operations Part-Time Remote Remote US United States +6 more locations Description Customer Service Agent - Remote Job Type: Full Time - Work from Home ...

Conduent, Inc.

Call Center Agent-Travel Benefits

NJ · Remote

$18/hr

Call Center Agent - Travel Benefits Pay Rate: $18.00/hour, which may be below your state's minimum ... Remote Role - Full Time Hours: Monday - Friday 8am - 7pm EST (an 8-hour shift will be assigned ...

Conduent, Inc.

Call Center Agent-Travel Benefits

NJ · Remote

$18/hr

Call Center Agent - Travel Benefits Pay Rate: $18.00/hour, which may be below your state's minimum ... Remote Role - Full Time Hours: Monday - Friday 8am - 7pm EST (an 8-hour shift will be assigned ...

Adaptive Teams

Call Center Agent (Full-Time)

$15.25 - $20.25/hr

Location: Colombia - Fully Remote Day to Day Responsibilities * Make high-volume inbound and ... Previous call center, customer service or outbound calling experience (preferred) * Strong verbal ...

Velocity Vehicle Group

Call Center Agent- Remote, USA

$22 - $33/hr

Call Center Agent At Velocity Vehicle Group (VVG), we represent a premium commercial brand in medium to heavy truck dealerships. We provide a full-service experience, from exceptional sales teams to ...

AnswerNet

Call Center Agent Bilingual/Spanish-Remote

$12.75/hr

Call Center Agent Bilingual/Spanish-Remote Job Category: Operations Requisition Number: CALLC001187 Posted: January 23, 2025 Full-Time Remote El Paso, TX 79925, USA +3 more locations Job Details TPV ...

CareerCatalyst

Bilingual Call Center Agent, CICC

$15.25 - $20.25/hr

Agent, Call Center Department: Community Impact Reports To: Call Center Supervisor, Community ... Remote within California Primary Work Location: California Last Updated: 12/12/2025 Position ...

Perun HR

Call Center Agent- Home Office & Remote Arizona

$15.25 - $20.25/hr

About the job Call Center Agent- Home Office & Remote Arizona WHAT YOU'LL DO: * Answer incoming phone calls, assist with scheduling appointments, and answer all questions about our services. * Ensure ...

Mysocialwiz

Call Center Representative

West Haven, CT · Remote

$16.50 - $20.50/hr

Call Center Agent Job Summary for Mysocialwiz.com Full Commission + Retirement Plan You will answer incoming calls from customers who want to signup, respond to inquiries, manage complaints ...

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Remote Call Center Agent information

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$25

How much do remote call center agent jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for remote call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What Does a Remote Call Center Agent Do?

As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.

What are the key skills and qualifications needed to thrive as a Remote Call Center Agent, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.

What are Remote Call Center Agents?

Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.

What are some common challenges faced by remote call center agents, and how can they be effectively managed?

Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.
More about Remote Call Center Agent jobs
What cities are hiring for Remote Call Center Agent jobs? Cities with the most Remote Call Center Agent job openings:
What are the most commonly searched types of Call Center Agent jobs? The most popular types of Call Center Agent jobs are:
What states have the most Remote Call Center Agent jobs? States with the most job openings for Remote Call Center Agent jobs include:
What job categories do people searching Remote Call Center Agent jobs look for? The top searched job categories for Remote Call Center Agent jobs are:
Remote Call Center Agent jobs near you
Infographic showing various Remote Call Center Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Call Center Agent

Call Center Agent

TAD PGS, Inc.

El Segundo, CA • Remote

$16 - $21/hr

Contractor

Medical, Retirement

Posted 8 days ago

Job description

We have an outstanding Contract position for a Call Center Agent - Remote



Job Responsibilities:  
  • Handle inbound and outbound customer interactions professionally and efficiently 
  • Assist customers with account inquiries, settlement-related questions, and general support needs 
  • Accurately document customer interactions and case details 
  • Navigate multiple systems and applications simultaneously 
  • Maintain confidentiality and professionalism when handling sensitive information 
  • Meet productivity, quality, and service-level expectations 
  • Follow established workflows, scripts, and compliance procedures 
  • Demonstrate strong listening, problem-solving, and de-escalation skills 

Basic Hiring Criteria: 
  • Previous call center, customer service, or contact center experience preferred
  • Must have a minimum of one year of call center experience
  • Strong verbal and written communication skills
  • Comfortable working in a fast-paced, metric-driven environment
  • Strong computer navigation and multitasking abilities 
  • Ability to type and document information accurately 
  • Professional demeanor with strong attention to detail 
  • Must be able to articulate verbally clearly
 
 Benefits offered vary by contract. Depending on your temporary assignment, benefits may include direct deposit, free career counseling services, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonus, and affordable medical coverage plan, and DailyPay (in some locations). For a full description of benefits available to you, be sure to talk with your recruiter.

Military connected talent encouraged to apply.

VEVRAA Federal Contractor / Request Priority Protected Veteran Referrals / Equal Opportunity Employer / Veterans / Disabled 

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.tadpgs.com/candidate-privacy/ or https://pdsdefense.com/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Education:H.S. diploma or equivalentEmployment Type: CONTRACTOR

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