ZipRecruiter

Log In

1

Overnight Call Center Agent Jobs (NOW HIRING)

Sound Telecom

Overnight Call Center Agent

Spokane, WA

$21/hr

Overnight Call Center Agent Immediately hiring Overnight Center Agents at Sound Telecom! Call Center Agents at Sound Telecom provide friendly, professional, and comprehensive support to our clients ...

Sound Telecom

Overnight Call Center Agent

Spokane, WA

$21/hr

Immediately hiring Overnight Center Agents at Sound Telecom! Call Center Agents at Sound Telecom provide friendly, professional, and comprehensive support to our clients' customers. Using excellent ...

Sound Telecom

Overnight Call Center Agent

Spokane, WA · On-site

$18 - $21/hr

Immediately hiring Overnight Center Agents at Sound Telecom! Call Center Agents at Sound Telecom provide friendly, professional, and comprehensive support to our clients' customers. Using excellent ...

Independent Living Systems LLC

Call Center Agent

Miami, FL

$14.25 - $19/hr

Call Center Agent We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Outdoor Adventures

Call Center Agent

Bay City, MI · On-site

$14 - $18.25/hr

```html Call Center Agent Location: Bay City, MI, 48708 We are seeking a motivated and customer-focused Call Center Agent to join our team in Bay City, MI. The ideal candidate will be responsible for ...

Outdoor Adventures, Inc.

Call Center Agent

Bay City, MI

$13.75 - $18.25/hr

```html Call Center Agent Location: Bay City, MI, 48708 We are seeking a motivated and customer-focused Call Center Agent to join our team in Bay City, MI. The ideal candidate will be responsible for ...

Talkishco

Call Center Agent

Jersey City, NJ

Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center Supervisor Position Summary: We are looking for a skilled and dedicated Call Center Agent to join our ...

Petaluma Health Center

Call Center Agent

Petaluma, CA

$17.25 - $22.50/hr

Call Center Agent Petaluma Health Center's mission is to provide high quality health care with access for all in Southern Sonoma County & West Marin. We pride ourselves on our Patient-Centered care ...

BeloForm Craft

Call Center Agent

Denver, CO

Call Center Agent Location: Denver, CO Job Type: Full-time We are seeking a motivated and customer-oriented Call Center Agent to join our team. As a Call Center Agent, you will be the first point of ...

E-Solutions

Call Center Agent

South Charleston, WV

$13 - $17.25/hr

Call Center Agent Skills: Consumer customers, Sales, Calling, Bulk calling, Retaining customer Experience: 12+ Month Location: Charleston, WV We are hiring Call Center Agent with the following ...

Alphabe Insight

Call Center Agent

Phoenix, AZ

$15 - $19.50/hr

Call Center Agent At Horizon Point, we don't just create marketing--we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help ...

GSG

Call Center Agent

Minneapolis, MN

$15.75 - $20.50/hr

Call Center Agent Minneapolis, Minnesota, United States About the Job Are you a people person with a talent for communication? We're looking for Call Center Agents to join our inbound support team ...

ProAxis Consulting

Call center agent

Phoenix, AZ

$15 - $20/hr

Call Center Agent Location: Phoenix, AZ (100% Onsite) Local Candidates Preferred Job Summary We are seeking a Call Center Agent to provide customer support and assistance through inbound and outbound ...

next page

Showing results 1-20

People also search for

All JobsCall Center Agent JobsOvernight Call Center Agent Jobs

Overnight Call Center Agent information

See salary details

$10

$17

$25

How much do overnight call center agent jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for overnight call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are overnight call center agents?

Overnight call center agents are customer service professionals who work during nighttime hours, typically outside of standard business times. Their primary responsibilities include answering customer inquiries, resolving issues, and providing support via phone, email, or chat while most other staff are off duty. These agents are essential for businesses that offer 24/7 support or serve customers in different time zones. They often need to handle urgent or emergency calls and must be comfortable working non-traditional hours. Strong communication skills and the ability to remain alert and focused during late shifts are crucial for success in this role.

What are the key skills and qualifications needed to thrive as an Overnight Call Center Agent, and why are they important?

To thrive as an Overnight Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is essential. Patience, resilience, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities ensure efficient issue resolution, maintain customer satisfaction, and support the unique demands of overnight shifts.

What are some common challenges faced by overnight call center agents, and how can they be managed?

Overnight call center agents often face challenges such as managing fatigue, staying alert during non-traditional hours, and handling a higher volume of urgent or emergency calls. To cope, agents can maintain a consistent sleep schedule, take regular breaks, and use workplace resources like wellness programs. Many teams also foster a supportive environment by encouraging collaboration and check-ins during shifts, which helps agents stay engaged and reduce stress.
What cities are hiring for Overnight Call Center Agent jobs? Cities with the most Overnight Call Center Agent job openings:
What are the most commonly searched types of Call Center Agent jobs? The most popular types of Call Center Agent jobs are:
What states have the most Overnight Call Center Agent jobs? States with the most job openings for Overnight Call Center Agent jobs include:
Overnight Call Center Agent jobs near you
Overnight Call Center Agent

Overnight Call Center Agent

Sound Telecom

Spokane, WA

$21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Job description

Overnight Call Center Agent

Immediately hiring Overnight Center Agents at Sound Telecom!

Call Center Agents at Sound Telecom provide friendly, professional, and comprehensive support to our clients' customers. Using excellent customer service skills to provide the best possible experience, you'll handle calls for various businesses, ranging from medical offices to apartment complexes to professional services. You'll make sure that all aspects of the message are collected thoroughly and accurately so that our customers can have the confidence that their issue will be relayed to our client. This is an in office position.

Customer service experience is a plus, but not required.

Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call center tools to help properly prioritize customer needs. We are an inbound call center only. We do not perform any outbound telemarketing or hard sales calls.

To be successful in this role, you must have:

  • A welcoming voice with an upbeat tone
  • Strong command of the English language with good spelling and grammar
  • Computer skills in a Windows based environment
  • Good attendance
  • The ability to type 35 words per minute or more

Our benefits for Full Time Employees include:

  • Employee Stock Ownership
  • Full Medical, Dental, and Vision Benefits
  • Paid Vacation
  • Traditional 401K with company matching
  • Free Life Insurance policy
  • Legal Assistance

Compensation: $21 / Hour With Perfect Attendance

Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $18 / Hour.

Shifts Offered:

  • Overnight Hours
  • Must be available to work a weekend day (Sat or Sun each week)

Training will last approximately one week. On your second week, you will move to your new set schedule.

Sound Telecom is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Don't miss out on this opportunity – Apply Today!

Apply