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Overnight Call Center Agent Jobs (NOW HIRING)

Alphabe Insight

Call Center Agent

Birmingham, AL

$14 - $18.50/hr

Call Center Agent At Horizon Point, we don't just create marketing--we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help ...

A.D.S.

Be Seen First

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

A.D.S.

Be Seen First

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

Horizon Point Marketing

Call Center Agent

Atlanta, GA

$14.50 - $19/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

ClifyX

Call Center Agent

Raleigh, NC

$14.50 - $19.25/hr

Call Center Agent NCMMIS is in search of 12 Call Center Agent. Labor Category - Customer Service Agent. Temporary Position (possible conversion to CSRA). Possible shift work. Selection based upon ...

Horizon Point Marketing

Call Center Agent

Baton Rouge, LA

$11.75 - $15.50/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Horizon Point Marketing

Call Center Agent

Birmingham, AL

$14 - $18.50/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Horizon Point Marketing

Call Center Agent

Columbus, OH

$14 - $18.50/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

City of Amarillo

CALL CENTER AGENT

Amarillo, TX

$13.75 - $18/hr

Call Center Agent Under the direct supervision of the Call Center Supervisor, a Call Center Agent is an individual who works closely with other team members to provide outstanding service to our ...

Skin and Aesthetic Centers

Call Center Agent

Toms River, NJ · On-site

$14.50 - $19.25/hr

We are seeking a Call Center Agent to join our team! We are seeking a Call Center Agent to join our team! You will be responsible for helping patients with location and other requested service ...

Horizon Point Marketing

Call Center Agent

Tampa, FL

$13.75 - $18/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

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Overnight Call Center Agent information

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How much do overnight call center agent jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for overnight call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are overnight call center agents?

Overnight call center agents are customer service professionals who work during nighttime hours, typically outside of standard business times. Their primary responsibilities include answering customer inquiries, resolving issues, and providing support via phone, email, or chat while most other staff are off duty. These agents are essential for businesses that offer 24/7 support or serve customers in different time zones. They often need to handle urgent or emergency calls and must be comfortable working non-traditional hours. Strong communication skills and the ability to remain alert and focused during late shifts are crucial for success in this role.

What are the key skills and qualifications needed to thrive as an Overnight Call Center Agent, and why are they important?

To thrive as an Overnight Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is essential. Patience, resilience, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities ensure efficient issue resolution, maintain customer satisfaction, and support the unique demands of overnight shifts.

What are some common challenges faced by overnight call center agents, and how can they be managed?

Overnight call center agents often face challenges such as managing fatigue, staying alert during non-traditional hours, and handling a higher volume of urgent or emergency calls. To cope, agents can maintain a consistent sleep schedule, take regular breaks, and use workplace resources like wellness programs. Many teams also foster a supportive environment by encouraging collaboration and check-ins during shifts, which helps agents stay engaged and reduce stress.
What cities are hiring for Overnight Call Center Agent jobs? Cities with the most Overnight Call Center Agent job openings:
What are the most commonly searched types of Call Center Agent jobs? The most popular types of Call Center Agent jobs are:
What states have the most Overnight Call Center Agent jobs? States with the most job openings for Overnight Call Center Agent jobs include:
Overnight Call Center Agent jobs near you

Call Center Agent

Alphabe Insight

Birmingham, AL

$14 - $18.50/hr

Other

Posted 7 days ago

Job description

Call Center Agent

At Horizon Point, we don't just create marketing—we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help your business grow, engage your audience, and achieve success that lasts.

Job Description

We are hiring a customer-focused Call Center Agent to handle inbound and outbound customer calls and support account-related inquiries.

Key Responsibilities:

  • Answer inbound calls and respond to customer inquiries
  • Make outbound follow-up calls regarding accounts or services
  • Provide accurate product and service information
  • Resolve customer concerns and escalate issues when necessary
  • Maintain records of customer interactions and call activity
Qualifications
  • Strong verbal communication and active listening skills
  • Professional and customer-focused demeanor
  • Basic computer and data entry skills
  • Ability to multitask in a fast-paced environment
  • Previous call center experience is a plus but not required
Additional Information
  • Competitive salary
  • Growth opportunities within the company
  • Supportive and collaborative team environment
  • Professional development and skill-building opportunities
  • Stable full-time position
  • Modern and dynamic workplace culture

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