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Overnight Call Center Agent Jobs (NOW HIRING)

S&S Mechanical

Call Center Agent

Saint George, UT · On-site

$22 - $26/hr

George, UT, is searching for a full-time Call Center Agent to help our HVAC and plumbing repair customers book their service appointments. We understand the importance of having exceptional staff ...

S&S Mechanical

Call Center Agent

Saint George, UT

$22 - $26/hr

George, UT, is searching for a full-time Call Center Agent to help our HVAC and plumbing repair customers book their service appointments. We understand the importance of having exceptional staff ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

Call Center Agent* South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

United Health Centers

Call Center Agent

Fresno, CA · On-site

$21/hr

The Call Center Agent (CCA) is a Non-Exempt position and reports to the Call Center Supervisor. The CCA is responsible for providing excellent customer service and courtesy with every UHC patient ...

Riverton Chevrolet

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

S&S Mechanical

Call Center Agent

Saint George, UT · On-site

$22 - $26/hr

George, UT, is searching for a full-time Call Center Agent to help our HVAC and plumbing repair customers book their service appointments. We understand the importance of having exceptional staff ...

Acr1 Com Commercial Roofing

Call Center Agent

Muncie, IN · On-site

$15/hr

Call Center Agent (Lead Generator) Dept: Sales & Marketing Location: In OFFICE (Sales Office) - Muncie, Indiana Reports to: TEAM Telemarketing Manager Employment Type: Full-Time (36 hours per week ...

BCforward

Call Center Agent

Knoxville, TN · On-site

$14.25 - $18.75/hr

The Call Center Agent will support a health care client and take calls from individuals wishing to opt out of an upcoming data exchange. * The Call Center agent will ask the caller a series of ...

Mississippi Sports Medicine

CALL CENTER AGENT

Jackson, MS · On-site

$13 - $17.25/hr

CALL CENTER AGENT Description: Mississippi Sports Medicine and Orthopaedic Center is one of the nation's top orthopaedic groups and is dedicated to exceptional patient experiences. We are searching ...

Mississippi Sports Medicine

CALL CENTER AGENT

Jackson, MS

$13 - $17.25/hr

CALL CENTER AGENT Description: Mississippi Sports Medicine and Orthopaedic Center is one of the nation's top orthopaedic groups and is dedicated to exceptional patient experiences. We are searching ...

Addison Group

Call Center Agent

Palatine, IL · On-site

$20 - $21/hr

Call Center Agent Location: Palatine, IL Industry: Logistics & Supply Chain Pay: $20-$21/hour (based on experience) Hours : Tuesday-Saturday | 7am-3:30pm OR 11:30am-8pm Benefits: This position is ...

Mississippi Sports Medicine

CALL CENTER AGENT

Jackson, MS

$13 - $17.25/hr

CALL CENTER AGENT Description: Mississippi Sports Medicine and Orthopaedic Center is one of the nation's top orthopaedic groups and is dedicated to exceptional patient experiences. We are searching ...

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

dtlvgroup

CHG - Call Center - Agent

Las Vegas, NV

$14.25 - $18.75/hr

Call Center Agent Company: Circa Hospitality Group Location: 302 Building Reports To: Call Center Manager POSITION OVERVIEW: As a Call Center Agent, you will serve as the first point of contact for ...

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Overnight Call Center Agent information

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$10

$17

$25

How much do overnight call center agent jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for overnight call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are overnight call center agents?

Overnight call center agents are customer service professionals who work during nighttime hours, typically outside of standard business times. Their primary responsibilities include answering customer inquiries, resolving issues, and providing support via phone, email, or chat while most other staff are off duty. These agents are essential for businesses that offer 24/7 support or serve customers in different time zones. They often need to handle urgent or emergency calls and must be comfortable working non-traditional hours. Strong communication skills and the ability to remain alert and focused during late shifts are crucial for success in this role.

What are the key skills and qualifications needed to thrive as an Overnight Call Center Agent, and why are they important?

To thrive as an Overnight Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer skills is essential. Patience, resilience, and the ability to remain calm under pressure are standout soft skills for this role. These capabilities ensure efficient issue resolution, maintain customer satisfaction, and support the unique demands of overnight shifts.

What are some common challenges faced by overnight call center agents, and how can they be managed?

Overnight call center agents often face challenges such as managing fatigue, staying alert during non-traditional hours, and handling a higher volume of urgent or emergency calls. To cope, agents can maintain a consistent sleep schedule, take regular breaks, and use workplace resources like wellness programs. Many teams also foster a supportive environment by encouraging collaboration and check-ins during shifts, which helps agents stay engaged and reduce stress.
What cities are hiring for Overnight Call Center Agent jobs? Cities with the most Overnight Call Center Agent job openings:
What are the most commonly searched types of Call Center Agent jobs? The most popular types of Call Center Agent jobs are:
What states have the most Overnight Call Center Agent jobs? States with the most job openings for Overnight Call Center Agent jobs include:
Overnight Call Center Agent jobs near you
Call Center Agent

Call Center Agent

S&S Mechanical

Saint George, UT • On-site

$22 - $26/hr

Full-time

Medical, Retirement, PTO

Posted 15 days ago

Job description

Do you have exceptional customer service skills? If so, S&S Mechanical in St. George, UT, is searching for a full-time Call Center Agent to help our HVAC and plumbing repair customers book their service appointments.
We understand the importance of having exceptional staff, which is why we make sure our team members feel appreciated. One of the ways we accomplish this is by offering competitive pay ranging from $22 to $26/hour, along with performance incentives. In addition, we provide excellent benefits such as:
  • Health insurance
  • A 401(k) with a company match
  • Profit sharing
  • Paid time off (PTO)

Our HVAC and plumbing company is looking for talented individuals like you to join our dedicated call center and help us achieve our goals. Don't wait - apply now!
WANT TO KNOW MORE ABOUT US?
Since our shop opened over 40 years ago, S&S Mechanical has grown from a small operation to a successful company that serves St. George and the surrounding communities. From plumbing and HVAC repair to add-ons and construction services, we love helping clients feel more comfortable in their homes and businesses. Despite how much we've grown, we continue to operate on the same basic principles of client satisfaction, quality repairs, warranty-backed installations, and friendly service. We have maintained our place as a premier home services company in the Dixie area!
Our highly skilled employees are dedicated to ensuring that our clients can live comfortably. We have a wonderful team and an excellent culture. It's important to us to create a work environment that is supportive and understanding. Plus, we offer generous wages, benefits, and perks!
DO YOU MEET THESE QUALIFICATIONS?
  • Customer service minded
  • Positive attitude

WHAT WILL YOU DO AS CALL CENTER AGENT?
This customer service role works Monday through Friday, 8 AM-5 PM, with an hour of lunch. Overtime is offered during peak season!
Your day as a Call Center Agent starts with a smile and a cup of coffee. Each day, you answer the phone and are always ready to convert incoming customer calls into booked service appointments. You deliver call scripts with an authentic cadence, ensuring you're clear, compelling, and personable. Every conversation feels natural as you connect with customers, responding to their requests and resolving any concerns they might have. You aim to be the brand, leaving a positive impression with every interaction. By the end of the day, you've helped numerous customers, booked several appointments, and felt the satisfaction of providing excellent service.
READY TO APPLY AND ADVANCE YOUR CAREER WITH OUR CALL CENTER?
If you think this customer service job fits your needs, then applying is a snap. The initial application process should take you less than 3 minutes to complete. Good luck!

Apply