1

Independent Contractor Call Center Agent Jobs (NOW HIRING)

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Call Center Agent Location: Jersey City, NJ Employment Type: Full-Time Reports To: Call Center Supervisor Position Summary: We are looking for a skilled and dedicated Call Center Agent to join our ...

Call Center Agent Location: Denver, CO Job Type: Full-time We are seeking a motivated and customer-oriented Call Center Agent to join our team. As a Call Center Agent, you will be the first point of ...

$17 - $21/hr

The call center agent is responsible for assisting in the administration, field productivity, and ... Proven experience in a customer service environment preferably in HVACR contracting or building ...

Be Seen First

Call Center Agent/Manager Location: Stuart, FL (in-office) Company: OX Floors About Us OX Floors Concrete Coatings are a fast-growing, factory-direct concrete coating company serving homeowners ...

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

Call Center Agent

Las Vegas, NV · On-site

$17 - $19/hr

Position : Call Center Agent Location : Nellis location Employment Type : Full-time Reports to : Call Center Manager About Western Elite: Western Elite is a premier leader in waste management ...

Call Center Agent Location: Miami, FL Salary: $33,000 - $50,000 Are you ready to embark on an exciting journey where your communication skills and passion for customer service can shine? Capital NYC ...

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Call Call Center Agent Banking preferred Job Duties: Manage high-volume inbound and outbound calls with professionalism and efficiency Assist customers with account inquiries, transactions, and ...

Call Center Agent

Bay City, MI

$13.75 - $18.25/hr

Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and customer-focused Call Center Agent to join our team in Bay City, MI. The ideal candidate will be ...

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Call Center Agent

South Jordan, UT · On-site

$14.25 - $18.75/hr

Call Center Agent* South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Company Name: Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location ... Ability to work independently and as part of a team * Proficiency in Microsoft Office and call ...

Call Center Agent

South Jordan, UT

$14.25 - $18.75/hr

Call Center Agent*South Jordan, UT Riverton Chevrolet located in South Jordan, UT is now hiring a Call Center Agent to handle inbound/outbound scripted calls and appointment setting for Service. You ...

next page

Showing results 1-20

Independent Contractor Call Center Agent information

See salary details

$10

$17

$25

How much do independent contractor call center agent jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for independent contractor call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is an Independent Contractor Call Center Agent job?

An Independent Contractor Call Center Agent is a self-employed professional who provides customer service, sales, or support on behalf of a company. Instead of being a traditional employee, they work as freelancers, often setting their own schedules and handling business expenses. They typically take calls from home or a remote location, using their own equipment and internet connection. Since they are independent contractors, they are responsible for managing taxes, benefits, and business costs.

What are the key skills and qualifications needed to thrive in the Independent Contractor Call Center Agent position, and why are they important?

To excel as an Independent Contractor Call Center Agent, you need strong verbal communication, active listening skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call-handling systems, and troubleshooting tools is often required. Exceptional organizational skills, self-motivation, and the ability to manage time independently help agents stand out. These abilities are crucial for effectively handling customer inquiries, meeting performance targets, and thriving in a remote or flexible work environment.

What is the typical work schedule like for an Independent Contractor Call Center Agent?

As an Independent Contractor Call Center Agent, your work schedule is usually flexible and can vary based on the needs of the client or your availability. Many independent agents set their own hours, though some projects may require availability during specific times or shift blocks to meet high customer demand. You’ll often work remotely and independently, but clear communication with supervisors and adherence to agreed-upon schedules are important for maintaining consistent workflow. This flexibility can be ideal for those balancing other commitments, but it also requires strong time management and discipline to meet client expectations.

More about Independent Contractor Call Center Agent jobs
What cities are hiring for Independent Contractor Call Center Agent jobs? Cities with the most Independent Contractor Call Center Agent job openings:
What are the most commonly searched types of Call Center Agent jobs? The most popular types of Call Center Agent jobs are:
What states have the most Independent Contractor Call Center Agent jobs? States with the most job openings for Independent Contractor Call Center Agent jobs include:
Infographic showing various Independent Contractor Call Center Agent job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 93% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Call Center Agent

Independent Living Systems

Miami, FL • On-site

$14.25 - $19/hr

Full-time

Re-posted 6 days ago


Independent Living Systems rating

6.5

Company rating: 6.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz


Job description

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.

About the Role:

As a Call Center Agent within the Health Care Services industry, you will serve as a vital point of contact between members, healthcare providers, and administrative teams. Your primary objective is to deliver exceptional customer service by efficiently managing both inbound and outbound calls, addressing inquiries, scheduling appointments, and resolving concerns with professionalism and empathy. You will contribute to the smooth operation of the call center by maintaining accurate records and adhering to established protocols and compliance standards. This role demands the ability to handle a high volume of calls while maintaining a calm and courteous demeanor, ensuring that each interaction supports positive patient experiences and organizational goals. Ultimately, your efforts will help facilitate effective communication and support the delivery of quality healthcare services.

Minimum Qualifications:

  • High School Diploma or GED
  • Proven experience working in a call center environment, preferably within healthcare or a related field.
  • Ability to manage high volume call center demands.
  • Familiarity with inbound and outbound customer service processes and phone systems.
  • Basic clerical experience including data entry and record keeping.
  • Ability to work flexible hours to accommodate call center shifts.

Preferred Qualifications:

  • Associate's degree
  • Experience specifically in healthcare services or medical call centers.
  • Knowledge of healthcare terminology and patient privacy regulations such as HIPAA.
  • Proficiency with customer relationship management (CRM) software.
  • Certification in customer service or call center operations.

Responsibilities:

  • Handle a high volume of inbound and outbound calls in a professional and courteous manner.
  • Provide accurate information regarding healthcare services, appointment scheduling, and patient inquiries.
  • Document call details and update patient records using call center phone systems and clerical tools.
  • Collaborate with healthcare providers and administrative staff to resolve patient issues and escalate concerns when necessary.
  • Maintain compliance with healthcare regulations and organizational policies during all communications.



What Independent Living Systems employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom