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Remote Call Center Agent Jobs in Michigan (NOW HIRING)

MDS Communications

Remote Call Center Agent

Detroit, MI · Remote

$14.73 - $16.50/hr

Michigan Remote - MIEducation Level: Not SpecifiedSalary Range: $14. 73 - $16. 50 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ...

EVOLUTE INC

Remote Contact Center Telesales Agent

Troy, MI · Remote

$14 - $15/hr

Remote Call Center Telesales Agent. * The Pay: $14.00 - $15.00 per hour, depending on experience, plus extra incentive pay based on how well you do. What You'll Be Doing (Basically, Selling!): * You ...

Celink

Call Center Representative

Lansing, MI · On-site +1

$18 - $19.50/hr

What Sets Celink Apart Flexible, remote work environment that supports work-life balance ... Experience/Training • Minimum one years' experience in a call center or similar quality driven ...

BathWorks Michigan

Call Center Representative

Grand Rapids, MI · On-site +1

$15.25 - $19.25/hr

Sales, customer service, or call center experience is helpful, but not required. What You'll Get ... Hybrid or remote flexibility available after training and consistent KPI performance. Why BathWorks ...

BathWorks Michigan

Call Center Representative

Grand Rapids, MI · On-site +1

$15.25 - $19.25/hr

Sales, customer service, or call center experience is helpful, but not required. What You'll Get ... Hybrid or remote flexibility available after training and consistent KPI performance. Why BathWorks ...

MDS Communications

Call Center Representative

Detroit, MI · Remote

$14.73 - $16.50/hr

Michigan Remote - MIEducation Level: Not SpecifiedSalary Range: $14. 73 - $16. 50 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ...

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Remote Call Center Agent information

See Michigan salary details

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How much do remote call center agent jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote call center agent in Michigan is $15.01, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $16.54 per hour, depending on experience, location, and employer.

What is a remote call center agent?

Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.

What does a remote call center agent do?

As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.

What are the key skills and qualifications needed to thrive as a remote call center agent, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.

What are some common challenges faced by remote call center agents, and how can they be effectively managed?

Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.
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For Remote Call Center Agent jobs in Michigan, the most frequently searched job titles are:

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Remote Call Center Agent jobs near you
Infographic showing various Remote Call Center Agent job openings in Michigan as of August 2026, with employment types broken down into 55% Full Time, 36% Part Time, and 9% Contract. Highlights an 100% Remote job distribution, with an average salary of $31,212 per year, or $15 per hour.

Victory Phones Live - Remote Call Center

Peoplelink Staffing

Grandville, MI • Remote

$14/hr

Contractor

Medical, Dental, Vision, Life

Posted 2 days ago

New

Job description

Peoplelink Staffing Solutions is partnering with a respected client in Michigan specializing in telemarketing and making outbound phone calls conducting surveys. 
Job Summary: 
The Remote Call Center Agent will be making outbound phone calls completing surveys asking various questions.   This is a part-time position, most shifts tend to be in the evening and is a great opportunity for someone looking to supplement their current income.
Essential Functions/Job Responsibilities: 
  • The Remote Call Center Agent will be making outbound phone calls completing surveys asking various questions.   
    • Most survey questions will surround various political topics. You will simply be reading from a script to ask survey questions and documenting the answers you are given.
     
    Education, Experience and other Requirements:  
    • Must have a pleasant phone voice. No additional education or experience is required.
    • Must have access to work in a quiet environment without disturbances.
    • Must have access to a laptop computer and a headset (USB connected headset required).
    • Must have internet access.
     
    Pay: $13.73 for the first 80 hours worked, once you have worked 80 hours the pay increases to $14/hr.
     
    Why Peoplelink?
    • Friendly and supportive staff. 
    • Medical, Dental, Vision & Life Insurance Available. 
    • Direct Deposit Program.
    • Referral bonus program. 
    • Debit Card Option.

    Peoplelink Staffing Solutions, a leader in the staffing industry for the past 33 years, continues our vision of ‘linking’ communities through employment. Peoplelink’s dedication to the safety, health & well-being of our associates, clients, and communities remains a #1 priority. 

    #IND019 
    #ZIP 

    Company Description

    Peoplelink Staffing Solutions, a leader in the staffing industry for the past 33 years, continues our vision of ‘linking’ communities through employment. Peoplelink’s dedication to the safety, health & well-being of our associates, clients and communities remains to be a #1 priority.

    Peoplelink Staffing Solutions logo

    About Peoplelink Staffing Solutions

    Sourced by ZipRecruiter

    Peoplelink Staffing Solutions, a leader in the staffing industry for the past 33 years, continues our vision of 'linking' communities through employment. Peoplelink's dedication to the safety, health & well-being of our associates, clients and communities remains to be a #1 priority.

    Industry

    Recruiting and staffing services

    Company size

    201 - 500 Employees

    Headquarters location

    South Bend, IN, US

    Year founded

    1987

    Social media

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    View All Peoplelink Staffing Solutions Jobs