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Remote Call Center Agent Jobs in Michigan (NOW HIRING)

Adecco

Customer Service Call Agent

Jackson, MI · Remote

$16.50/hr

Michigan (Remote), must reside in the state of Michigan Schedule: Monday-Friday 8:00 am-5:00 pm Pay ... call center, or data processing experience · Experience in utilities, energy efficiency programs ...

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Liveops

Remote Customer Service Representative

Macomb, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Taylor, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Liveops

Remote Customer Service Representative

Canton, MI · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

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Remote Call Center Agent information

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How much do remote call center agent jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for remote call center agent in Michigan is $15.01, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $16.54 per hour, depending on experience, location, and employer.

What does a remote call center agent do?

As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.

What are the key skills and qualifications needed to thrive as a remote call center agent, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.

What is a remote call center agent?

Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.

Can you work from home as a remote call center agent?

Remote call center agents typically work from home, handling customer service calls using a computer and phone or headset. Employers often require a quiet workspace, reliable internet, and sometimes specific certifications or training. This setup allows for flexible schedules and eliminates commuting time.

What are some common challenges faced by remote call center agents, and how can they be effectively managed?

Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.
More about Remote Call Center Agent jobs

What are the most commonly searched types of Call Center Agent jobs in Michigan?

The most popular types of Call Center Agent jobs in Michigan are:

What are popular job titles related to Remote Call Center Agent jobs in Michigan?

For Remote Call Center Agent jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Remote Call Center Agent jobs in Michigan look for?

The top searched job categories for Remote Call Center Agent jobs in Michigan are:

What cities in Michigan are hiring for Remote Call Center Agent jobs?

Cities in Michigan with the most Remote Call Center Agent job openings:

Remote Call Center Agent jobs near you
Infographic showing various Remote Call Center Agent job openings in Michigan as of August 2026, with employment types broken down into 62% Full Time, 19% Part Time, and 19% Contract. Highlights an 100% Remote job distribution, with an average salary of $31,212 per year, or $15 per hour.

Call Center Sales Representative Full-Time

BathWorks Michigan

Grand Rapids, MI • On-site, Remote

$15.25 - $19.25/hr

Full-time

Posted 8 days ago

Job description

Call Center Sales Representative Full-TimeUncapped Bonus Potential | Career Growth | BathWorks of Michigan

Are you competitive, persuasive, and motivated by the chance to earn big?
BathWorks is a fast-growing, locally owned West Michigan company specializing in Jacuzzi bath remodels, and we're looking for driven people who want more than just a paycheck.

This is a great opportunity for someone who enjoys talking with people, building trust quickly, and turning interest into action. If you're ready to learn, grow, and succeed in a high-energy sales environment, we want to hear from you.

What You'll Do
  • Connect with homeowners who have already shown interest in a Jacuzzi bath remodel.
  • Follow up on leads and guide potential customers through the next step in our process.
  • Schedule design consultations and help keep the sales pipeline moving.
  • Learn how to confidently handle objections and set appointments.
  • Play a key role in helping BathWorks grow.
What We're Looking For
  • Strong communication skills and a positive, professional phone presence.
  • A self-motivated, competitive mindset.
  • Someone who enjoys working toward goals and being rewarded for results.
  • Ability to commute to our Byron Center office.
  • Availability for one of the following consistent schedules:
    • Monday - Friday 11:30 am - 8pm
    • Saturday - Wednesday 10 am - 6:30 pm
  • Sales, customer service, or call center experience is helpful, but not required.
What You'll Get
  • Hourly base pay plus uncapped bonus potential.
  • Typical earnings of $50,000–$70,000 annually.
  • Health, dental, and life insurance after 60 days with FREE Vision and FREE Employee Assistance Program.
  • PTO and real advancement opportunities.
  • Coaching, training, and support from a strong team.
  • Hybrid or remote flexibility available after training and consistent KPI performance.
Why BathWorks
  • 4.9-star Google rating with hundreds of satisfied homeowners.
  • A+ rated and accredited by the Better Business Bureau.
  • Local company with a focus on long-term careers, not just jobs.
  • Strong team culture built on growth, craftsmanship, and doing the right thing.

If you're looking for a role where effort matters, performance is rewarded, and growth is real, apply today and take the next step in your sales career with BathWorks.

Equal Opportunity Employer

BathWorks of Michigan is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.