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Restaurant Call Center Jobs in Michigan (NOW HIRING)

Talascend

Customer Service Representative

Auburn Hills, MI · On-site

$15.25 - $20.50/hr

Strong customer service experience (retail, restaurant, call center, etc.) * Professional, polished communication skills with critical phone presence * Ability to multi-task and work efficiently in a ...

prometric

Test Center Administrator (PT)

Ann Arbor, MI

$13 - $15.75/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (PT)

Grand Rapids, MI · On-site

$12.75 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (PT)

Troy, MI · On-site

$12.50 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (PT)

Ann Arbor, MI

$13 - $15.75/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (PT)

Grand Rapids, MI

$12.75 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (PT)

Troy, MI · On-site

$12.50 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (PT)

Grand Rapids, MI · On-site

$12.75 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (FT)

Ann Arbor, MI · On-site

$13 - $15.75/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (PT)

Troy, MI

$12.50 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (PT)

Ann Arbor, MI · On-site

$13 - $15.75/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (FT)

Ann Arbor, MI · On-site

$13 - $15.75/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (FT)

Ann Arbor, MI

$13 - $15.75/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Prometric

Test Center Administrator (PT)

Grand Rapids, MI · On-site

$17/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Prometric

Test Center Administrator (PT)

Ann Arbor, MI · On-site

$15/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Prometric

Test Center Administrator (PT)

Troy, MI · On-site

$17/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Prometric

Test Center Administrator (FT)

Ann Arbor, MI · On-site

$15/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

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All JobsRestaurant Call Center JobsRestaurant Call Center Jobs in Michigan

Restaurant Call Center information

See Michigan salary details

$9

$15

$21

How much do restaurant call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for restaurant call center in Michigan is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $16.78 per hour, depending on experience, location, and employer.

What is a restaurant call center?

A Restaurant Call Center job involves handling inbound and outbound calls for a restaurant or restaurant chain. Responsibilities typically include taking customer orders, answering menu-related inquiries, processing reservations, handling complaints, and providing general assistance. Agents must have strong communication skills, knowledge of the restaurant's offerings, and the ability to work efficiently in a fast-paced environment. This role helps improve customer service and streamline operations for restaurants.

What types of calls and tasks will I handle as a restaurant call center representative?

As a Restaurant Call Center representative, you'll primarily handle inbound and outbound calls related to reservations, order placements, delivery inquiries, menu questions, and occasionally customer feedback or complaints. You may also be responsible for updating reservation systems, coordinating with restaurant staff to ensure accurate order fulfillment, and providing information about promotions or special events. Teamwork is important, as you'll often collaborate with front-of-house managers, kitchen staff, and delivery partners to resolve issues quickly. This role offers valuable experience in customer service and can provide a pathway to supervisory or management positions within hospitality organizations.

How to get hired in a restaurant call center?

To get hired in a restaurant call center, candidates should have strong communication skills, customer service experience, and familiarity with phone systems or CRM software. A high school diploma or equivalent is typically required, and some positions may require training or certification. Demonstrating reliability, a positive attitude, and the ability to handle high-pressure situations can improve chances of employment.

What are the key skills and qualifications needed to thrive in the restaurant call center position, and why are they important?

To thrive as a Restaurant Call Center representative, you need excellent communication skills, attention to detail, and the ability to handle high call volumes, often supported by a high school diploma or equivalent. Familiarity with reservation management systems, POS software, and basic computer applications is typically required for this role. Strong listening skills, patience, and a customer-focused attitude set top performers apart. These skills ensure efficient and positive customer interactions, accurate order processing, and smooth restaurant operations.

What are the most commonly searched types of Restaurant Call Center jobs in Michigan? The most popular types of Restaurant Call Center jobs in Michigan are:
What are popular job titles related to Restaurant Call Center jobs in Michigan? For Restaurant Call Center jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Restaurant Call Center jobs in Michigan look for? The top searched job categories for Restaurant Call Center jobs in Michigan are:
Restaurant Call Center jobs near you
Infographic showing various Restaurant Call Center job openings in Michigan as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,473 per year, or $15.6 per hour.

Customer Service Representative

Talascend

Auburn Hills, MI • On-site

$15.25 - $20.50/hr

Other

Re-posted 25 days ago

Job description

Talascend is currently seeking a Customer Service Representative for a contract opportunity with our client in Auburn Hills, Michigan.
Overview
This role involves providing high-quality customer service support within a large facility, managing incoming requests, and assisting with administrative and facilities-related tasks. It offers a visible position with interaction across all organizational levels and potential for internal growth.
Responsibilities
  • Handle incoming service requests such as temperature, maintenance, and restroom issues
  • Maintain accurate logs for tracking and follow-up
  • Support vendor coordination and open order tracking
  • Assist with administrative and facilities-related tasks during slower periods
Qualifications
  • Bachelor's degree preferred (engineering, finance, environmental, construction, etc.)
  • Candidates actively working toward their degree or recent grads are encouraged to apply
  • Strong customer service experience (retail, restaurant, call center, etc.)
  • Professional, polished communication skills with critical phone presence
  • Ability to multi-task and work efficiently in a fast-paced environment
  • Comfort interacting with a wide range of individuals from frontline to leadership
  • Strong attention to detail and ability to quickly learn systems and processes
  • Demonstrated ability to perform the duties of this position through relevant experience, training, or education.

We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.
Background Check and Drug Screen may be required.

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