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Restaurant Call Center Jobs in Michigan (NOW HIRING)

prometric

Test Center Administrator (PT)

Ann Arbor, MI · On-site

$13 - $15.75/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (PT)

Grand Rapids, MI · On-site

$12.75 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (PT)

Grand Rapids, MI · On-site

$12.75 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (PT)

Grand Rapids, MI · On-site

$12.75 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (PT)

Ann Arbor, MI · On-site

$13 - $15.75/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (FT)

Ann Arbor, MI · On-site

$13 - $15.75/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (FT)

Ann Arbor, MI · On-site

$13 - $15.75/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (FT)

Troy, MI · On-site

$12.50 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

New

prometric

Test Center Administrator (FT)

Ann Arbor, MI · On-site

$13 - $15.75/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (PT)

Ann Arbor, MI · On-site

$13 - $15.75/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Prometric

Test Center Administrator (PT)

Grand Rapids, MI · On-site

$17/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Prometric

Test Center Administrator (PT)

Ann Arbor, MI · On-site

$15/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Morley

Administrative Assistant (On Site)

Saginaw, MI · On-site

$14/hr

The position offers work-life balance (consistent M-F, 8 a.m. - 5 p.m. schedule) and flexibility (paid time off). *e.g., previous call center work, retail, restaurant, fast food, hotel or any role ...

Morley

Administrative Assistant (On Site)

Saginaw, MI · On-site

$14/hr

The position offers work-life balance (consistent M-F, 8 a.m. - 5 p.m. schedule) and flexibility (paid time off). *e.g., previous call center work, retail, restaurant, fast food, hotel or any role ...

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Restaurant Call Center information

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How much do restaurant call center jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for restaurant call center in Michigan is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $16.78 per hour, depending on experience, location, and employer.

What is a restaurant call center?

A Restaurant Call Center job involves handling inbound and outbound calls for a restaurant or restaurant chain. Responsibilities typically include taking customer orders, answering menu-related inquiries, processing reservations, handling complaints, and providing general assistance. Agents must have strong communication skills, knowledge of the restaurant's offerings, and the ability to work efficiently in a fast-paced environment. This role helps improve customer service and streamline operations for restaurants.

What types of calls and tasks will I handle as a restaurant call center representative?

As a Restaurant Call Center representative, you'll primarily handle inbound and outbound calls related to reservations, order placements, delivery inquiries, menu questions, and occasionally customer feedback or complaints. You may also be responsible for updating reservation systems, coordinating with restaurant staff to ensure accurate order fulfillment, and providing information about promotions or special events. Teamwork is important, as you'll often collaborate with front-of-house managers, kitchen staff, and delivery partners to resolve issues quickly. This role offers valuable experience in customer service and can provide a pathway to supervisory or management positions within hospitality organizations.

What are the key skills and qualifications needed to thrive in the restaurant call center position, and why are they important?

To thrive as a Restaurant Call Center representative, you need excellent communication skills, attention to detail, and the ability to handle high call volumes, often supported by a high school diploma or equivalent. Familiarity with reservation management systems, POS software, and basic computer applications is typically required for this role. Strong listening skills, patience, and a customer-focused attitude set top performers apart. These skills ensure efficient and positive customer interactions, accurate order processing, and smooth restaurant operations.

Can I get a restaurant call center job with no experience?

Restaurant call center jobs often do not require prior experience, as training is typically provided on the job. Strong communication skills, a friendly attitude, and basic computer knowledge are usually sufficient for entry-level positions. Employers may also look for reliability and the ability to handle customer inquiries effectively.

What are the most commonly searched types of Restaurant Call Center jobs in Michigan?

The most popular types of Restaurant Call Center jobs in Michigan are:

What are popular job titles related to Restaurant Call Center jobs in Michigan?

For Restaurant Call Center jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Restaurant Call Center jobs in Michigan look for?

The top searched job categories for Restaurant Call Center jobs in Michigan are:

Restaurant Call Center jobs near you
Infographic showing various Restaurant Call Center job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $32,473 per year, or $15.6 per hour.

Catering Call Center Specialist

Famous Dave's Franchisee - Blue Ribbon Restaurants Novi, LLC

Troy, MI • On-site

$18 - $21/hr

Full-time

Retirement, PTO

Re-posted 8 days ago

Job description

CATERING SUPPORT SPECIALIST
Blue Ribbon Restaurants, a franchisee of Famous Dave's, is seeking enthusiastic individuals to join our Catering Support Center Team at our beautiful new office in Troy, Michigan. Famous Dave's Bar-B-Que has been recognized as Detroit's Best Bar-B-Que for 17 consecutive years by ClickonDetroit's 4TheBest contest. As part of our team, you will have the opportunity to contribute to our award-winning brand and deliver exceptional catering experiences to our guests!
As a Catering Support Specialist, you will play a vital role in ensuring that each guest receives the most memorable catering experience. With 14 locations spread across 5 different markets, we are continuously growing. Your responsibilities will include assisting guests in making catering decisions, routing catering orders to the appropriate locations, and providing follow-up support after events. Your contribution will directly impact our business and contribute to our ongoing growth.
Working in our office will provide you with a fun environment and an amazing group of teammates. Some of your daily tasks will include fielding catering inquiries, drafting catering quote requests, engaging with past, present and future guests via phone and email, processing new catering orders, and effectively communicating event information with our restaurant teams.
The ideal candidate for this role will possess excellent communication skills, strong technical proficiency (including Microsoft Office), a professional appearance, an engaging personality and a history of exemplary attendance. While previous customer service experience, inside phone sales, and cold calling experience are preferred, we provide comprehensive training and equip our future teammates with tools they need to succeed.
Candidates must be 18 years of age or older and have the flexibility to work various shifts, including occasional weekends and holidays.
We offer an attractive benefits package, including some paid holidays, restaurant discounts, paid time off, 401k with matching, team lunches and competitive pay. We also like to have fun with themed spirit days, birthday celebrations, office snacks and more. At Blue Ribbon Restaurants, we believe in promoting from within, providing excellent opportunities for career advancement.
Join our team and be part of our success story. We are excited to meet you. To be considered for this position, please apply with your resume.
*Benefits based on full-time status, certain waiting periods or other criteria may apply.
*Must be willing to submit information for a background check to be considered.

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