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Call Center Representative Jobs in Michigan (NOW HIRING)

Luxury Bath Technologies

Call Center Representative

MI · On-site

$17/hr

Call Center Representative Port Huron, MI $17/hour base + Uncapped Commission Full-Time | Morning & Evening Shifts Available About Us With over 25 years in business, Luxury Bath is a leader in the ...

Hiemstra Optical

Call Center Representative

Paw Paw, MI

$14.50 - $18.25/hr

Description As a Call Center Representative, you will accurately and professionally handle all phone inquiries including, but not limited to, all phases of the patient scheduling and appointment ...

Xtend

Call Center Representative

Grand Rapids, MI · On-site

$15 - $16/hr

Looking for a role where you can help people every day and build strong customer service skills? We're hiring a Call Center Representative to support credit union members across the country. In this ...

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Call Center Representative information

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$9

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$21

How much do call center representative jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for call center representative in Michigan is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $16.78 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

A Call Center Representative can potentially earn $2,000 a week by working full-time hours, often 40 or more hours, and handling high-volume or specialized customer service tasks. Increasing income may involve gaining skills in sales, technical support, or using multiple platforms, and working for companies that offer performance-based bonuses or commissions.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are Call Center Representatives?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What jobs pay 4000 a week without a degree?

A Call Center Representative typically does not earn $4,000 a week without additional experience or bonuses. High-paying roles that can reach this level without a degree are rare and often involve specialized skills, sales commissions, or management positions in fields like sales, real estate, or certain trades. Most jobs offering such high weekly pay require significant experience, certifications, or entrepreneurial effort.

What is the highest paying call center job?

The highest paying call center jobs typically involve supervisory, managerial, or specialized roles such as call center managers, operations directors, or technical support managers, which can earn significantly higher salaries than entry-level positions. These roles often require leadership skills, industry experience, and sometimes certifications, with salaries varying based on company size and location.

What are some common challenges faced by Call Center Representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

What do call center representatives do?

Call center representatives handle customer inquiries, provide information about products or services, and resolve issues over phone, email, or chat. They use communication skills and often work with customer management software to document interactions and ensure customer satisfaction.

What Is the Job of a Call Center Representative?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

More about Call Center Representative jobs
What are the most commonly searched types of Call Center Representative jobs in Michigan? The most popular types of Call Center Representative jobs in Michigan are:
What are popular job titles related to Call Center Representative jobs in Michigan? For Call Center Representative jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Call Center Representative jobs in Michigan look for? The top searched job categories for Call Center Representative jobs in Michigan are:
What cities in Michigan are hiring for Call Center Representative jobs? Cities in Michigan with the most Call Center Representative job openings:
What are popular job titles related to Call Center Representative jobs in MI? For Call Center Representative jobs in MI, the most frequently searched job titles are:
Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Michigan as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,473 per year, or $15.6 per hour.
Call Center Representative

Call Center Representative

All Weather Seal of West Michigan Inc

Grand Rapids, MI • On-site

$15 - $50/hr

Full-time, Part-time

Posted 24 days ago

Job description

Description:

Call Center Representative

Location: Wyoming, MI
Job Type: Full-Time & Part-Time
Pay: $15–$50/hour (Base Pay + Uncapped Performance Bonuses)


Award Winning: 2026 Best and Brightest Company to Work For


All Weather Seal of West Michigan is hiring motivated Call Center Representatives to join our growing outbound call center. This is NOT a cold-calling position. You'll speak with homeowners who have already expressed interest in our products and services, helping qualify leads and schedule appointments for our in-home sales team.

If you're outgoing, energetic, and enjoy helping people, we'd love to meet you!

Why Join All Weather Seal?

  • Earn $15–$50/hour (Hourly Base Pay + Uncapped Performance Bonuses)
  • Paid Training – No experience required
  • Performance-Based Bonuses with Unlimited Earning Potential
  • Flexible Full-Time & Part-Time Schedules
  • Evening and Weekend Shifts Available
  • Career Advancement: Marketing, Customer Service, Recruiting, Sales, and Leadership
  • Fun, Positive, Team-Oriented Work Environment
  • Ongoing Coaching and Professional Development
  • Employee Benefits Available for Full-Time Team Members
  • Established Company with Over 40 Years of Success

What You'll Do

As a Call Center Representative, you'll help connect homeowners with our home improvement specialists by scheduling qualified appointments.

Responsibilities include:

  • Contact homeowners who have previously requested information about our services
  • Schedule appointments for free in-home consultations
  • Answer customer questions and provide excellent service
  • Build rapport and create positive customer experiences
  • Accurately document customer conversations in our CRM
  • Meet individual and team performance goals
  • Participate in ongoing training and coaching
  • Work collaboratively in a fast-paced call center environment

What We're Looking For

  • Positive attitude and strong work ethic
  • Excellent communication and listening skills
  • Friendly, outgoing personality
  • Customer service or call center experience is helpful but not required
  • Comfortable speaking on the phone throughout the day
  • Basic computer skills
  • Coachable and eager to learn
  • Reliable attendance
  • Ability to work evening and/or weekend shifts

About All Weather Seal

For over 40 years, All Weather Seal of West Michigan has helped homeowners improve their homes with premium replacement windows, metal roofing, bathroom remodeling, and other energy-efficient home improvement solutions.

Our success is built on exceptional customer service, outstanding employees, and a commitment to helping our team members build rewarding, long-term careers.



Call Center Representative, Customer Service Representative, Appointment Setter, Appointment Scheduler, Outbound Call Center, Customer Support, Inside Sales, Telemarketing, Lead Generation, Customer Care Representative, Phone Representative, Contact Center Representative, Marketing Representative, Sales Support, Call Center Agent, Customer Experience Representative, Entry-Level Customer Service, Entry-Level Marketing, Administrative Assistant, Receptionist, Retail Associate, Brand Ambassador.

#ZR

Requirements: