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Entry Level Call Center Representative Jobs in Michigan

Lascko Services

Call Center Representative

Muskegon, MI · On-site

$17 - $20/hr

Call Center Representative We are seeking a dynamic and customer-focused call taker to join our team. The ideal candidate will possess exceptional problem-solving skills and a passion for delivering ...

Hiemstra Optical

Call Center Representative

Paw Paw, MI · On-site

$14.50 - $18.25/hr

Description As a Call Center Representative, you will accurately and professionally handle all phone inquiries including, but not limited to, all phases of the patient scheduling and appointment ...

ASCENSUS

Call Center Representative

Detroit, MI · Remote

$19/hr

Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information and update account owner contacts using provided processes. The ...

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Entry Level Call Center Representative information

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How much do entry level call center representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for entry level call center representative in Michigan is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $16.78 per hour, depending on experience, location, and employer.

What is an entry level call center representative?

An Entry Level Call Center Representative handles inbound or outbound customer calls to provide support, answer questions, or resolve issues. They follow scripts, use company systems to log interactions, and may assist with sales or troubleshooting. Strong communication skills, patience, and problem-solving abilities are essential. Training is usually provided, and no prior experience is typically required.

What does an entry level call center representative do?

A typical workday for an Entry Level Call Center Representative involves answering inbound calls or making outbound calls to assist customers with questions, resolve issues, or provide information about products and services. You'll spend most of your day at a computer workstation, navigating company databases and documenting interactions. The role often includes working as part of a team under the guidance of a supervisor, with scheduled break times and periodic performance evaluations. While the work can be fast-paced, it provides valuable experience in customer service and can lead to advancement opportunities within the company.

What are the key skills and qualifications needed to thrive as an entry level call center representative?

To thrive as an Entry Level Call Center Representative, you need strong communication skills, attention to detail, basic computer literacy, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required, though on-the-job training is commonly provided. Patience, active listening, and a positive attitude help individuals excel in high-volume, customer-focused environments. These abilities are crucial for resolving customer issues efficiently and maintaining high levels of customer satisfaction.

Can I get an entry level call center representative job with no experience?

Entry level call center representative positions typically do not require prior experience, focusing instead on communication skills, customer service ability, and a willingness to learn. Many employers provide on-the-job training and may consider candidates with limited or no previous work experience. Basic computer skills and a professional attitude are often sufficient to qualify for such roles.

How do I become an entry level call center representative with no experience?

To become an entry level call center representative with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; certifications in customer service or call center software can also improve your chances.

Is an entry level call center representative a good entry-level position?

An entry level call center representative is a common entry-level job that provides customer service experience, communication skills, and familiarity with call center software. It often requires basic computer skills and offers opportunities for advancement into supervisory or specialized roles. The position can be a good starting point for those seeking to develop interpersonal skills and gain industry experience.

What are the most commonly searched types of Call Center Representative jobs in Michigan?

The most popular types of Call Center Representative jobs in Michigan are:

What are popular job titles related to Entry Level Call Center Representative jobs in Michigan?

For Entry Level Call Center Representative jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Entry Level Call Center Representative jobs in Michigan look for?

The top searched job categories for Entry Level Call Center Representative jobs in Michigan are:

What cities in Michigan are hiring for Entry Level Call Center Representative jobs?

Cities in Michigan with the most Entry Level Call Center Representative job openings:

Entry Level Call Center Representative jobs near you
Infographic showing various Entry Level Call Center Representative job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,473 per year, or $15.6 per hour.

Call Center Representative (onsite)

All Weather Seal of West Michigan Inc

Wyoming, MI • On-site

$15 - $50/hr

Full-time, Part-time

Posted 3 days ago

New

Job description

Description:

All Weather Seal of West Michigan is hiring motivated Call Center Representatives to join our growing outbound call center. This is NOT a cold-calling position. You'll speak with homeowners who have already expressed interest in our products and services, helping qualify leads and schedule appointments for our in-home sales team.

If you're outgoing, energetic, and enjoy helping people, we'd love to meet you!


Why Join All Weather Seal?

  • Earn $15–$50/hour (Hourly Base Pay + Uncapped Performance Bonuses) 
  • Paid Training – No experience required 
  • Performance-Based Bonuses with Unlimited Earning Potential 
  • Flexible Full-Time & Part-Time Schedules 
  • Evening and Weekend Shifts Available 
  • Career Advancement: Marketing, Customer Service, Recruiting, Sales, and Leadership 
  • Fun, Positive, Team-Oriented Work Environment 
  • Ongoing Coaching and Professional Development 
  • Employee Benefits Available for Full-Time Team Members 
  • Established Company with Over 40 Years of Success 

What You'll Do

As a Call Center Representative, you'll help connect homeowners with our home improvement specialists by scheduling qualified appointments.


Responsibilities include:

  • Contact homeowners who have previously requested information about our services 
  • Schedule appointments for free in-home consultations 
  • Answer customer questions and provide excellent service 
  • Build rapport and create positive customer experiences 
  • Accurately document customer conversations in our CRM 
  • Meet individual and team performance goals 
  • Participate in ongoing training and coaching 
  • Work collaboratively in a fast-paced call center environment 

What We're Looking For

  • Positive attitude and strong work ethic 
  • Excellent communication and listening skills 
  • Friendly, outgoing personality 
  • Customer service or call center experience is helpful but not required 
  • Comfortable speaking on the phone throughout the day 
  • Basic computer skills 
  • Coachable and eager to learn 
  • Reliable attendance 
  • Ability to work evening and/or weekend shifts 

About All Weather Seal

For over 45 years, All Weather Seal of West Michigan has helped homeowners improve their homes with premium replacement windows, metal roofing, bathroom remodeling, and other energy-efficient home improvement solutions.

Our success is built on exceptional customer service, outstanding employees, and a commitment to helping our team members build rewarding, long-term careers.



Call Center Representative, Customer Service Representative, Appointment Setter, Appointment Scheduler, Outbound Call Center, Customer Support, Inside Sales, Telemarketing, Lead Generation, Customer Care Representative, Phone Representative, Contact Center Representative, Marketing Representative, Sales Support, Call Center Agent, Customer Experience Representative, Entry-Level Customer Service, Entry-Level Marketing, Administrative Assistant, Receptionist, Retail Associate, Brand Ambassador.

Requirements: