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Entry Level Call Center Representative Jobs in Michigan

BathWorks Michigan

Call Center Representative

Grand Rapids, MI · On-site +1

$15.25 - $19.25/hr

Sales, customer service, or call center experience is helpful, but not required. What You'll Get * Hourly base pay plus uncapped bonus potential . * Typical earnings of $ 50,000- $70,000 annually

orsa credit union

call center representative

Novi, MI · On-site

$18.94/hr

The care solutions agent applies care center standards in real time, using knowledge tools, listening skills, and sound judgment to help members move forward feeling informed and supported. This role ...

Olympia Parking

Parking Call Center Representative

Detroit, MI · On-site

$15.75 - $19.75/hr

The Call Center Representative is responsible for answering the telephones/parking kiosk support calls during events throughout the District Detroit, ensuring guest can find and gain access to all ...

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Entry Level Call Center Representative information

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How much do entry level call center representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for entry level call center representative in Michigan is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $16.78 per hour, depending on experience, location, and employer.

What is an entry level call center representative?

An Entry Level Call Center Representative handles inbound or outbound customer calls to provide support, answer questions, or resolve issues. They follow scripts, use company systems to log interactions, and may assist with sales or troubleshooting. Strong communication skills, patience, and problem-solving abilities are essential. Training is usually provided, and no prior experience is typically required.

What does an entry level call center representative do?

A typical workday for an Entry Level Call Center Representative involves answering inbound calls or making outbound calls to assist customers with questions, resolve issues, or provide information about products and services. You'll spend most of your day at a computer workstation, navigating company databases and documenting interactions. The role often includes working as part of a team under the guidance of a supervisor, with scheduled break times and periodic performance evaluations. While the work can be fast-paced, it provides valuable experience in customer service and can lead to advancement opportunities within the company.

What are the key skills and qualifications needed to thrive as an entry level call center representative?

To thrive as an Entry Level Call Center Representative, you need strong communication skills, attention to detail, basic computer literacy, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and multi-line phone systems is often required, though on-the-job training is commonly provided. Patience, active listening, and a positive attitude help individuals excel in high-volume, customer-focused environments. These abilities are crucial for resolving customer issues efficiently and maintaining high levels of customer satisfaction.

Can I get an entry level call center representative job with no experience?

Entry level call center representative positions typically do not require prior experience, focusing instead on communication skills, customer service ability, and a willingness to learn. Many employers provide on-the-job training and may consider candidates with limited or no previous work experience. Basic computer skills and a professional attitude are often sufficient to qualify for such roles.

How do I become an entry level call center representative with no experience?

To become an entry level call center representative with no experience, focus on developing strong communication and customer service skills, which can be demonstrated through volunteer work or part-time roles. Many employers provide on-the-job training, so having a positive attitude and basic computer skills can help you get started; certifications in customer service or call center software can also improve your chances.

Is an entry level call center representative a good entry-level position?

An entry level call center representative is a common entry-level job that provides customer service experience, communication skills, and familiarity with call center software. It often requires basic computer skills and offers opportunities for advancement into supervisory or specialized roles. The position can be a good starting point for those seeking to develop interpersonal skills and gain industry experience.

What are the most commonly searched types of Call Center Representative jobs in Michigan?

The most popular types of Call Center Representative jobs in Michigan are:

What are popular job titles related to Entry Level Call Center Representative jobs in Michigan?

For Entry Level Call Center Representative jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Entry Level Call Center Representative jobs in Michigan look for?

The top searched job categories for Entry Level Call Center Representative jobs in Michigan are:

What cities in Michigan are hiring for Entry Level Call Center Representative jobs?

Cities in Michigan with the most Entry Level Call Center Representative job openings:

Entry Level Call Center Representative jobs near you
Infographic showing various Entry Level Call Center Representative job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,473 per year, or $15.6 per hour.

Call Center Representative

BathWorks Michigan

Grand Rapids, MI • On-site, Remote

$15.25 - $19.25/hr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 29 days ago

Job description

Uncapped Bonus Potential | Career Growth | BathWorks of Michigan

Are you competitive, persuasive, and motivated by the chance to earn big?
BathWorks is a fast-growing, locally owned West Michigan company specializing in Jacuzzi bath remodels, and we're looking for driven people who want more than just a paycheck.

This is a great opportunity for someone who enjoys talking with people, building trust quickly, and turning interest into action. If you're ready to learn, grow, and succeed in a high-energy sales environment, we want to hear from you.

What You'll Do
  • Connect with homeowners who have already shown interest in a Jacuzzi bath remodel.
  • Follow up on leads and guide potential customers through the next step in our process.
  • Schedule design consultations and help keep the sales pipeline moving.
  • Learn how to confidently handle objections and set appointments.
  • Play a key role in helping BathWorks grow.
What We're Looking For
  • Strong communication skills and a positive, professional phone presence.
  • A self-motivated, competitive mindset.
  • Someone who enjoys working toward goals and being rewarded for results.
  • Ability to commute to our Byron Center office.
  • Availability for one of the following consistent schedules:
    • Monday - Friday 11:30 am - 8pm 
    • Saturday - Wednesday 10 am - 6:30 pm
  • Sales, customer service, or call center experience is helpful, but not required.
What You'll Get
  • Hourly base pay plus uncapped bonus potential.
  • Typical earnings of $50,000-$70,000 annually.
  • Health, dental, and life insurance after 60 days with FREE Vision and FREE Employee Assistance Program.
  • PTO and real advancement opportunities.
  • Coaching, training, and support from a strong team.
  • Hybrid or remote flexibility may be available after 90 days, based on successful completion of training and consistent KPI performance.
Why BathWorks
  • 4.9-star Google rating with hundreds of satisfied homeowners.
  • A+ rated and accredited by the Better Business Bureau.
  • Local company with a focus on long-term careers, not just jobs.
  • Strong team culture built on growth, craftsmanship, and doing the right thing.

If you're looking for a role where effort matters, performance is rewarded, and growth is real, apply today and take the next step in your sales career with BathWorks.

Equal Opportunity Employer

BathWorks of Michigan is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.

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