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Call Center Representative Jobs in Michigan (NOW HIRING)

Hiemstra Optical

Call Center Representative

Paw Paw, MI

$14.50 - $18.25/hr

Description As a Call Center Representative, you will accurately and professionally handle all phone inquiries including, but not limited to, all phases of the patient scheduling and appointment ...

Veterinary United

Call Center Representative

New Baltimore, MI · On-site

$14.50 - $18.25/hr

Veterinary United Call Center Representative Are you passionate about animals and ready to start a career in Veterinary Medicine? Join Veterinary United, where our dedicated team of animal wellness ...

Refloor

Call Center Representative

Troy, MI · On-site

$15 - $18.75/hr

2nd Shift Call Center Representative Are you a people person who loves connecting with others and helping them solve problems? We're looking for a 2nd Shift Call Center Representative to join our ...

Xtend Inc

Call Center Representative

Grand Rapids, MI · On-site

$14.75 - $18.50/hr

Looking for a role where you can help people every day and build strong customer service skills? We're hiring a Call Center Representative to support credit union members across the country. In this ...

Edward Rose & Sons

Call Center Representative

Portage, MI · On-site

$15.25 - $19/hr

The Call Center Representative is responsible for managing large amounts of inbound and outbound customer calls and emails regarding their broadband services in a timely manner. This correspondence ...

Xtend

Call Center Representative

Grand Rapids, MI · On-site

$15 - $16/hr

Looking for a role where you can help people every day and build strong customer service skills? We're hiring a Call Center Representative to support credit union members across the country. In this ...

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How much do call center representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for call center representative in Michigan is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $16.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How can I become a call center representative?

To become a call center representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with call center software can be beneficial, and some employers may require specific training or certifications. Good interpersonal skills and the ability to handle stressful situations are important for success in this role.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

More about Call Center Representative jobs

What are the most commonly searched types of Call Center Representative jobs in Michigan?

The most popular types of Call Center Representative jobs in Michigan are:

What are popular job titles related to Call Center Representative jobs in Michigan?

For Call Center Representative jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Call Center Representative jobs in Michigan look for?

The top searched job categories for Call Center Representative jobs in Michigan are:

What cities in Michigan are hiring for Call Center Representative jobs?

Cities in Michigan with the most Call Center Representative job openings:

What are popular job titles related to Call Center Representative jobs in MI?

For Call Center Representative jobs in MI, the most frequently searched job titles are:

Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $32,473 per year, or $15.6 per hour.

Call Center Representative

Luxury Bath Technologies

Port Huron, MI • On-site

$17/hr

Other

Re-posted 20 days ago

Job description

Call Center Representative 

 Port Huron, MI

 $17/hour base + Uncapped Commission

 Full-Time | Morning & Evening Shifts Available

About Us

With over 25 years in business, Luxury Bath is a leader in the acrylic bath remodeling industry and one of the fastest-growing companies in the home improvement space. We specialize in beautiful, durable, and low-maintenance bathroom solutions that improve homeowners’ lives.

Job Summary

Luxury Bath / Mobility Remodelers is hiring a high-energy Call Center Representative to join our Port Huron team. In this role, you will connect with homeowners, generate leads, and schedule free in-home consultations.

This is an on-site position (not remote).

What You’ll Do

  • Make outbound calls to homeowners to set appointments

  • Deliver and adapt scripted sales pitches

  • Handle objections and answer customer questions

  • Confirm, reschedule, and follow up on appointments

  • Enter lead and customer information into company systems

  • Answer inbound calls from advertising campaigns

  • Maintain accurate records and daily reports

  • Support the sales team by scheduling qualified appointments

What We’re Looking For

  • Experience in call center, telemarketing, or sales preferred

  • Strong communication and persuasion skills

  • Comfortable working in a fast-paced, high-call-volume environment

  • Basic computer/data entry skills

  • Self-motivated, reliable, and goal-oriented

What We Offer

  • $17/hour base pay + commission (uncapped earning potential)

  •  Paid training and ongoing coaching

  •  Career advancement opportunities

  •  Supportive team environment

  •  Stable, growing company

Schedule

  • Full-time

  • Morning and evening shifts available

Apply Today!

Join one of the fastest-growing companies in the industry and start earning while making a difference for homeowners.

Apply now to jumpstart your career with Luxury Bath!

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