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Restaurant Call Center Remote Jobs in Michigan (NOW HIRING)

MDS Communications

Remote Call Center Agent

Detroit, MI · Remote

$14.73 - $16.50/hr

Michigan Remote - MIEducation Level: Not SpecifiedSalary Range: $14. 73 - $16. 50 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ...

MDS Communications

Call Center Representative

Detroit, MI · Remote

$14.73 - $16.50/hr

Michigan Remote - MIEducation Level: Not SpecifiedSalary Range: $14. 73 - $16. 50 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ...

MDS Communications

Call Center Representative

Detroit, MI · Remote

$14.73 - $16.50/hr

Michigan Remote - MIEducation Level: Not SpecifiedSalary Range: $14. 73 - $16. 50 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ...

EVOLUTE INC

Remote Contact Center Telesales Agent

Troy, MI · Remote

$14 - $15/hr

Remote Call Center Telesales Agent. * The Pay: $14.00 - $15.00 per hour, depending on experience, plus extra incentive pay based on how well you do. What You'll Be Doing (Basically, Selling!): * You ...

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Restaurant Call Center Remote information

What is the difference between Restaurant Call Center Remote vs Restaurant Customer Service Representative?

AspectRestaurant Call Center RemoteRestaurant Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentRemote, call center setting, flexible hoursOn-site or remote, customer-facing, shift-based
Industry UsageCommon in large restaurant chains and delivery servicesCommon in restaurants, cafes, and hospitality businesses
Search & ComparisonOften compared for remote work options and call handlingCompared for direct customer interaction roles

Restaurant Call Center Remote roles focus on handling customer inquiries, orders, and support via phone or online from a remote location, often for large chains or delivery services. Restaurant Customer Service Representatives typically work directly with customers in a restaurant or call center setting, providing assistance and resolving issues. Both roles require similar credentials and training but differ mainly in work environment and interaction style.

What are some common challenges faced by remote restaurant call center agents, and how can they be addressed?

One common challenge for remote restaurant call center agents is maintaining clear and timely communication with both customers and in-house restaurant staff, especially during peak hours. Agents may also encounter technical issues or struggle to manage multiple orders and inquiries simultaneously. To address these challenges, it’s helpful to have reliable internet connectivity, access to robust order management software, and regular team check-ins. Many organizations provide training and resources to improve multitasking and problem-solving skills, ensuring agents feel supported while working remotely.

What are the key skills and qualifications needed to thrive as a Restaurant Call Center Remote Agent, and why are they important?

To excel as a Restaurant Call Center Remote Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and online ordering platforms is important for efficiently managing orders and customer inquiries. Outstanding verbal communication, patience, and multitasking abilities help agents deliver exceptional service and resolve issues promptly. These skills and qualities are vital to ensuring customer satisfaction and smooth restaurant operations in a remote support environment.

What is a Restaurant Call Center Remote job?

A Restaurant Call Center Remote job involves handling customer service tasks for a restaurant or chain of restaurants from a remote location, usually from home. Employees in this position typically answer incoming calls, take orders, address customer inquiries or complaints, and sometimes assist with reservations or delivery coordination. Strong communication skills, familiarity with restaurant menus, and proficiency with call center software are important for success in this role. This job provides flexibility and allows restaurants to streamline their customer service operations without requiring staff on-site.
What are the most commonly searched types of Restaurant Call Center jobs in Michigan? The most popular types of Restaurant Call Center jobs in Michigan are:
What are popular job titles related to Restaurant Call Center Remote jobs in Michigan? For Restaurant Call Center Remote jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Restaurant Call Center Remote jobs in Michigan look for? The top searched job categories for Restaurant Call Center Remote jobs in Michigan are:
Restaurant Call Center Remote jobs near you
Infographic showing various Restaurant Call Center Remote job openings in Michigan as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 16% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Remote Call Center Agent

MDS Communications

Detroit, MI • Remote

$14.73 - $16.50/hr

Full-time

Medical, PTO

Re-posted 20 days ago

Job description

Job DetailsLevel: EntryJob Location: Michigan Remote - MIEducation Level: Not SpecifiedSalary Range: $14. 73 - $16. 50 HourlyJob Shift: AnyMDS Communications is looking to hire Call Center Representatives!
Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference.
For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.
As an MDS Communication Specialist you will:
Receive in-depth training.
Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.
Successful applicants will bring:
1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
Dedicated wired internet connection
A quiet place to work at home free from normal household interruptions
Basic computer skills.
A commitment and enthusiasm to the charitable and non-profit causes we represent.
A willingness to learn.
Persistence
Benefits of joining MDS:
$14.73-$16.50 per hour for 40 hours shifts (depending on schedule).
Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
Paid break time.
Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
Paid time off.
The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.
MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.
Qualifications

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