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Restaurant Call Center Remote Jobs (NOW HIRING)

Global Channel Management

Remote Call Center

$16.50 - $20.50/hr

About the job Remote Call Center Remote Call Center needs 2+ years experience Remote Call Center requires: * Salesforce * Optifacts * Lab systems Remote Call Center duties: * Provide quality customer ...

Global Channel Management

Remote Call Center

$16.50 - $20.50/hr

About the job Remote Call Center Remote Customer Call Center Rep needs call center experience Remote Customer Call Center Rep requires: Must provide own equipment, be remote ready Internet Service ...

Independence Blue Cross

Navigator Call-Center (Remote)

$15.75 - $20.50/hr

Fully remote: • This role is designated by Independence as fully remote. The incumbent will not be required to report to one of Independence's physical office locations to perform the work. However ...

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Restaurant Call Center Remote information

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$10

$17

$25

How much do restaurant call center remote jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for restaurant call center remote in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Restaurant Call Center Remote vs Restaurant Customer Service Representative?

AspectRestaurant Call Center RemoteRestaurant Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentRemote, call center setting, flexible hoursOn-site or remote, customer-facing, shift-based
Industry UsageCommon in large restaurant chains and delivery servicesCommon in restaurants, cafes, and hospitality businesses
Search & ComparisonOften compared for remote work options and call handlingCompared for direct customer interaction roles

Restaurant Call Center Remote roles focus on handling customer inquiries, orders, and support via phone or online from a remote location, often for large chains or delivery services. Restaurant Customer Service Representatives typically work directly with customers in a restaurant or call center setting, providing assistance and resolving issues. Both roles require similar credentials and training but differ mainly in work environment and interaction style.

What are some common challenges faced by remote restaurant call center agents, and how can they be addressed?

One common challenge for remote restaurant call center agents is maintaining clear and timely communication with both customers and in-house restaurant staff, especially during peak hours. Agents may also encounter technical issues or struggle to manage multiple orders and inquiries simultaneously. To address these challenges, it’s helpful to have reliable internet connectivity, access to robust order management software, and regular team check-ins. Many organizations provide training and resources to improve multitasking and problem-solving skills, ensuring agents feel supported while working remotely.

What are the key skills and qualifications needed to thrive as a restaurant call center remote agent?

To excel as a Restaurant Call Center Remote Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and online ordering platforms is important for efficiently managing orders and customer inquiries. Outstanding verbal communication, patience, and multitasking abilities help agents deliver exceptional service and resolve issues promptly. These skills and qualities are vital to ensuring customer satisfaction and smooth restaurant operations in a remote support environment.

What is a restaurant call center remote?

A Restaurant Call Center Remote job involves handling customer service tasks for a restaurant or chain of restaurants from a remote location, usually from home. Employees in this position typically answer incoming calls, take orders, address customer inquiries or complaints, and sometimes assist with reservations or delivery coordination. Strong communication skills, familiarity with restaurant menus, and proficiency with call center software are important for success in this role. This job provides flexibility and allows restaurants to streamline their customer service operations without requiring staff on-site.
What cities are hiring for Restaurant Call Center Remote jobs? Cities with the most Restaurant Call Center Remote job openings:
What are the most commonly searched types of Restaurant Call Center jobs? The most popular types of Restaurant Call Center jobs are:
What states have the most Restaurant Call Center Remote jobs? States with the most job openings for Restaurant Call Center Remote jobs include:
Restaurant Call Center Remote jobs near you
Infographic showing various Restaurant Call Center Remote job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Remote Call Center

Global Channel Management

Remote

$16.50 - $20.50/hr

Other

Re-posted 15 days ago

Job description

About the job Remote Call Center
Remote Call Center needs 2+ years experience
Remote Call Center requires:

  • Salesforce
  • Optifacts
  • Lab systems
Remote Call Center duties:
  • Provide quality customer service by answering inbound and outbound customer calls and/or emails and chat, prioritizing and responding to customer questions/concerns, entering orders and/or rework orders, answering optical related technical questions
  • Ability to cross train in various areas within the Customer Service group to include inbound and outbound calls, proactive notifications,
  • Prioritize and solve complex customer issues and concerns by troubleshooting and analyzing.
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About Global Channel Management

Sourced by ZipRecruiter

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Global Channel Management understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at the same time requiring the best talent for the job. GCM's Ownership and Management teams have extensive Staffing, Recruiting, HR and Executive Leadership knowledge, Experience and Expertise. Our Understanding and Commitment to our Client's Satisfaction are key reasons GCM has been successful in establishing long term relationships.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Austell, GA, US

Year founded

2009

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