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Restaurant Call Center Remote Jobs (NOW HIRING)

Independence Blue Cross

Navigator Call-Center (Remote)

$15.75 - $20.50/hr

Fully remote: • This role is designated by Independence as fully remote. The incumbent will not be required to report to one of Independence's physical office locations to perform the work. However ...

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The Sydney Call Centre

Remote Call Center Representative

$16.50 - $20.50/hr

Remote Call Center Representatives MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across ...

Remote Recruitment

Call Centre Agent

$15.25 - $20.25/hr

Call Centre Agent As a Call Centre Agent, you'll be the first point of contact for customers ... Fully remote -- work from anywhere in South Africa * Working hours: 09:00-17:00 UK time (11:00-19 ...

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Restaurant Call Center Remote information

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How much do restaurant call center remote jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for restaurant call center remote in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Restaurant Call Center Remote vs Restaurant Customer Service Representative?

AspectRestaurant Call Center RemoteRestaurant Customer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentRemote, call center setting, flexible hoursOn-site or remote, customer-facing, shift-based
Industry UsageCommon in large restaurant chains and delivery servicesCommon in restaurants, cafes, and hospitality businesses
Search & ComparisonOften compared for remote work options and call handlingCompared for direct customer interaction roles

Restaurant Call Center Remote roles focus on handling customer inquiries, orders, and support via phone or online from a remote location, often for large chains or delivery services. Restaurant Customer Service Representatives typically work directly with customers in a restaurant or call center setting, providing assistance and resolving issues. Both roles require similar credentials and training but differ mainly in work environment and interaction style.

What are some common challenges faced by remote restaurant call center agents, and how can they be addressed?

One common challenge for remote restaurant call center agents is maintaining clear and timely communication with both customers and in-house restaurant staff, especially during peak hours. Agents may also encounter technical issues or struggle to manage multiple orders and inquiries simultaneously. To address these challenges, it’s helpful to have reliable internet connectivity, access to robust order management software, and regular team check-ins. Many organizations provide training and resources to improve multitasking and problem-solving skills, ensuring agents feel supported while working remotely.

What are the key skills and qualifications needed to thrive as a Restaurant Call Center Remote Agent, and why are they important?

To excel as a Restaurant Call Center Remote Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and online ordering platforms is important for efficiently managing orders and customer inquiries. Outstanding verbal communication, patience, and multitasking abilities help agents deliver exceptional service and resolve issues promptly. These skills and qualities are vital to ensuring customer satisfaction and smooth restaurant operations in a remote support environment.

What is a Restaurant Call Center Remote job?

A Restaurant Call Center Remote job involves handling customer service tasks for a restaurant or chain of restaurants from a remote location, usually from home. Employees in this position typically answer incoming calls, take orders, address customer inquiries or complaints, and sometimes assist with reservations or delivery coordination. Strong communication skills, familiarity with restaurant menus, and proficiency with call center software are important for success in this role. This job provides flexibility and allows restaurants to streamline their customer service operations without requiring staff on-site.
More about Restaurant Call Center Remote jobs
What cities are hiring for Restaurant Call Center Remote jobs? Cities with the most Restaurant Call Center Remote job openings:
What are the most commonly searched types of Restaurant Call Center jobs? The most popular types of Restaurant Call Center jobs are:
What states have the most Restaurant Call Center Remote jobs? States with the most job openings for Restaurant Call Center Remote jobs include:
What job categories do people searching Restaurant Call Center Remote jobs look for? The top searched job categories for Restaurant Call Center Remote jobs are:
Restaurant Call Center Remote jobs near you
Infographic showing various Restaurant Call Center Remote job openings in the United States as of June 2026, with employment types broken down into 85% Full Time, 11% Part Time, and 4% Contract. Highlights an 37% Physical, 3% Hybrid, and 60% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Remote Customer Service Representative

VIMO

Remote

$17 - $19/hr

Other

Medical, Retirement, PTO

Posted 5 days ago

Job description

Call Center Remote Customer Service Representative

Salary Range $17.00 - $19.00 Hourly Position Type Full Time

Overview

Salary Range $17.00 - $19.00 Hourly Position Type Full Time

It's truly an exciting time to be a part of VImo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.

Full-time/Seasonal

$17.00/hr. plus performance incentives

$19.00/hr. Spanish Bilingual, plus performance incentives

Requirements
  • $18 years of age or older
  • Complete background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 35 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with Mobile Internet Service Providers and/or Satellite.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders (For example, T-Mobile is not compatible with our internal systems)
Qualifications

Essential Responsibilities

  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications

  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer

  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)

  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus

Apply