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Freelance Insurance Call Center Jobs in Michigan

Epic Health Services

Call Center Specialist

Southfield, MI · On-site

$15.25 - $19.25/hr

Job Title: Call Center Specialist Location: Southfield, Michigan (On-site) Employment Type ... Short- and Long-Term Disability, Life & AD&D Insurance * 401(k) retirement plan * Paid Time Off ...

EPIC Health System LLC

Call Center Specialist

Southfield, MI · On-site

$15.25 - $19.25/hr

Job Title: Call Center Specialist Location: Southfield, Michigan (On-site) Employment Type ... Short- and Long-Term Disability, Life & AD&D Insurance * 401(k) retirement plan * Paid Time Off ...

Hiemstra Optical

Call Center Representative

Paw Paw, MI · On-site

$14.50 - $18.25/hr

Description As a Call Center Representative, you will accurately and professionally handle all ... Assure we have received referrals as necessary by doctor or insurance * Triage calls properly to ...

Great Lakes Bay

Call Center Operator

Saginaw, MI · On-site

... call center. Takes messages for physicians and staff according to protocol ... Verifies insurance coverage and updates patient information. * Initiates phone reminders to ...

Celink

Call Center Representative

Lansing, MI · On-site +1

$18 - $19.50/hr

Employer-paid life insurance, disability coverage, and parental leave * Generous paid time off ... Experience/Training • Minimum one years' experience in a call center or similar quality driven ...

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Freelance Insurance Call Center information

What is the difference between Freelance Insurance Call Center vs Insurance Customer Service Representative?

AspectFreelance Insurance Call CenterInsurance Customer Service Representative
CredentialsNone specific; may require insurance knowledgeTypically requires insurance-related certifications or training
Work EnvironmentRemote, flexible, project-basedOffice or remote, full-time or part-time
EmployerFreelance clients or agenciesInsurance companies or agencies
Work NatureHandling inbound/outbound calls for multiple clientsAssisting policyholders with inquiries, claims, and policy info

Freelance Insurance Call Center roles offer flexible, remote work with multiple clients, often without formal certifications. In contrast, Insurance Customer Service Representatives usually work directly for insurance companies, requiring specific training or certifications, and may have more structured schedules. Both roles involve customer interaction but differ mainly in employment type and work setup.

What are the most commonly searched types of Insurance Call Center jobs in Michigan? The most popular types of Insurance Call Center jobs in Michigan are:
What are popular job titles related to Freelance Insurance Call Center jobs in Michigan? For Freelance Insurance Call Center jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Freelance Insurance Call Center jobs in Michigan look for? The top searched job categories for Freelance Insurance Call Center jobs in Michigan are:
What cities in Michigan are hiring for Freelance Insurance Call Center jobs? Cities in Michigan with the most Freelance Insurance Call Center job openings:
Freelance Insurance Call Center jobs near you
Infographic showing various Freelance Insurance Call Center job openings in Michigan as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 16% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Life Insurance Agent - Call Center

eFund Insurance & Financial Services, LLC

Southfield, MI • On-site

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

Call Center Life Agent | Inbound Sales

Company: eFund Insurance
Location: Call Center
Employment Type: Full-time
Schedule: Monday–Friday, 9:00 a.m.–6:00 p.m.

Compensation

  • $20 per hour in base pay
  • Monthly bonuses ranging from $1,250 to $5,000+
  • Average annual earnings of $55,000–$75,000
  • Top performers can earn $80,000–$120,000+

Position Overview

eFund Insurance is seeking motivated, licensed Life Insurance Agents to join our high-performing inbound sales team.

In this role, you will connect with seniors who have already expressed interest in life insurance coverage. You will handle inbound calls and live-transfer leads—no cold calling or prospecting—and guide customers through the process of selecting coverage that meets their needs.

This is a call center position for candidates who meet location and licensing requirements. If you are coachable, driven, and ready to grow your income, we provide the training, tools, systems, and daily support to help you succeed.

Key Responsibilities

  • Handle inbound calls and live-transfer leads
  • Sell life insurance policies to adults ages 50–85
  • Explain policy options clearly and help customers select appropriate coverage
  • Follow established scripts, sales processes, and compliance requirements
  • Deliver an excellent customer experience throughout the sales process
  • Accurately complete applications and maintain customer records
  • Meet or exceed monthly sales and production goals

Bonus Structure

Bonuses begin at $12,500 in placed premium:

  • $12,500 in placed premium: 100% bonus level, equal to $1,250
  • 75 applications: 125% bonus level
  • 150 applications: 150% bonus level
  • 250 applications: 175% bonus level
  • 350 or more applications: 200% bonus level

Agents must maintain at least 60 sales per quarter to retain their current bonus level. Bonus eligibility and payment are subject to company production, placement, and compensation policies.

Qualifications

  • Active life insurance license required
  • Sales, insurance, or call-center experience preferred
  • Strong verbal communication and relationship-building skills
  • Confident, personable, and comfortable closing sales by phone
  • Coachable, goal-oriented, and receptive to feedback
  • Positive attitude and a strong work ethic
  • Ability to work a consistent full-time schedule from a professional home workspace
  • Must meet applicable remote-work and licensing eligibility requirements

Benefits

  • 401(k)
  • Health, dental, and vision insurance
  • Aflac supplemental coverage
  • Paid time off
  • Performance bonuses and incentive trips
  • Ongoing training, coaching, and professional development
  • Career growth and advancement opportunities

Why Join eFund Insurance?

  • No cold calling or prospecting
  • Direct inbound and live-transfer leads
  • Competitive hourly base pay plus uncapped bonus potential
  • Proven sales training and daily coaching
  • Supportive, performance-driven team culture
  • Clear path toward six-figure earning potential
  • Meaningful work helping families protect what matters most

Apply Today

Build a rewarding insurance career with a growing agency that invests in your success. If you are a licensed professional who enjoys helping customers and is motivated by performance-based earnings, we encourage you to apply.

eFund Insurance is an equal opportunity employer. Employment decisions are made without regard to any legally protected characteristic.

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