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1099 Call Center Jobs in Michigan (NOW HIRING)

Global Channel Management

Call Center Rep

Melvindale, MI · On-site

$14.75 - $18.50/hr

About the job Call Center Rep Call Center Rep needs 2+ years experience Call Center requires: * Excel (Sheet or formula) * DVI(Software for job lookup/ordering) * Incoming/outgoing calls * High ...

R & R Car Company Llc

Call Center Rep

Mount Clemens, MI · On-site

$14/hr

As an in-store Call Center Specialist, you will play a pivotal role in ensuring a seamless vehicle ... As well, this position is 1099. Duties include but are not limited to: - Conduct market research to ...

Air Conditioning Contractor

Call Center Agent

Clinton, MI · On-site

$17 - $21/hr

Call Center Agent The call center agent is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Call ...

R & R Car Company Llc

Call Center Rep

Mount Clemens, MI · On-site

$14/hr

As an in-store Call Center Specialist, you will play a pivotal role in ensuring a seamless vehicle ... As well, this position is 1099. Duties include but are not limited to: * Conduct market research to ...

R & R Car Company Llc

Call Center Rep

Mount Clemens, MI · On-site

$14/hr

As an in-store Call Center Specialist, you will play a pivotal role in ensuring a seamless vehicle ... As well, this position is 1099. Duties include but are not limited to: - Conduct market research to ...

R & R Car Company Llc

Call Center Rep

Mount Clemens, MI · On-site

$14/hr

As an in-store Call Center Specialist, you will play a pivotal role in ensuring a seamless vehicle ... As well, this position is 1099. Duties include but are not limited to: - Conduct market research to ...

YOUNGWILLIAMS INC

Call Center Supervisor

Livonia, MI · On-site

$23/hr

Monitors individual, team and call center results to identify and act on both positive and negative performance trends to ensure attainment of performance goals. * Analyzes staffing levels and call ...

Air Conditioning Contractors of America

$17 - $21/hr

The call center agent is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Call Center Manager in ...

Limitless East Marketing

Call Center Agent

Detroit, MI · On-site

$13.75 - $18/hr

Call Center Agent At Limitless East Marketing, we redefine possibilities through innovative, data-driven strategies that inspire and connect, ensuring measurable results for your brand. We are ...

Epic Health Services

Call Center Specialist

Southfield, MI · On-site

$15.25 - $19.25/hr

Call Center Specialist Location: Southfield, Michigan (On-site) Employment Type: Full-Time Be the Voice of Patient Care at EPIC Health At EPIC Health, every patient interaction matters. From the ...

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1099 Call Center information

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How much do 1099 call center jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for 1099 call center in Michigan is $15.01, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $16.54 per hour, depending on experience, location, and employer.

What is a 1099 call center?

A 1099 Call Center refers to a call center that hires independent contractors, rather than traditional employees, to handle customer service, sales, or technical support calls. The term '1099' comes from the IRS tax form used to report earnings for independent contractors. Workers in these roles are responsible for their own taxes and benefits, and they typically have more flexibility in choosing their work hours. However, they may not receive the same job security or benefits as employees. This arrangement allows companies to scale their workforce according to demand while offering contractors the freedom to work from home or other remote locations.

What are the key skills and qualifications needed to thrive as a 1099 call center agent?

To thrive as a 1099 Call Center Agent, you need strong communication skills, customer service experience, and the ability to work independently, often supported by a high school diploma or equivalent. Familiarity with CRM software, VoIP phone systems, and basic troubleshooting tools is typically required. Excellent time management, active listening, and problem-solving abilities help agents stand out in remote and self-directed environments. These skills ensure effective customer interactions, efficient issue resolution, and consistent performance as an independent contractor.

What are some common challenges independent contractors face in a 1099 call center role, and how can they be managed?

As a 1099 call center agent, one of the main challenges is managing inconsistent work volume, since your hours and earnings may fluctuate based on client demand. Additionally, independent contractors are responsible for their own taxes and lack traditional employee benefits such as health insurance or paid time off. To address these challenges, it's important to budget carefully, maintain organized records for tax purposes, and explore supplemental benefits or insurance options. Building strong relationships with multiple clients can also help stabilize your workflow and income.

What is the difference between 1099 Call Center vs W-2 Call Center?

Aspect1099 Call CenterW-2 Call Center
Tax StatusIndependent contractor, responsible for taxesEmployee, taxes withheld by employer
Work EnvironmentRemote or flexible, self-managedTypically office-based or structured remote
CredentialsMay require similar skills, less formal credentialsSame skills, often more onboarding requirements
Employer UsageContracted through agencies or clientsDirect employment by call center company

In summary, a 1099 Call Center worker operates as an independent contractor, managing their taxes and schedule, often working remotely. In contrast, a W-2 Call Center employee is directly employed, with taxes withheld and a more structured work environment. Both roles require similar skills but differ mainly in employment status and tax responsibilities.

What are popular job titles related to 1099 Call Center jobs in Michigan?

For 1099 Call Center jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching 1099 Call Center jobs in Michigan look for?

The top searched job categories for 1099 Call Center jobs in Michigan are:

What cities in Michigan are hiring for 1099 Call Center jobs?

Cities in Michigan with the most 1099 Call Center job openings:

1099 Call Center jobs near you
Infographic showing various 1099 Call Center job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $31,212 per year, or $15 per hour.

Call Center Manager

Flint, MI • On-site

REGIONAL MEDICAL IMAGING, P.C.
See more jobs at REGIONAL MEDICAL IMAGING, P.C.external

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description


SUMMARY

The Call Center Manager is responsible for managing and supervising RMI’s call center to ensure customers and potential customers receive fast, courteous, and accurate service through various communication channels, including phone, online, SMS, and other electronic means. This role involves driving call center workflow to meet customer experience needs, utilizing strong call center system knowledge, and workforce management skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following, other duties may be assigned.

  • Staff Training and Development:
    1. Implement training programs to ensure the highest standards in customer care.
    2. Oversee staff redirection and development plans.
  • Call Center Operations:
    1. Monitor and improve call center operations by tracking system performance, identifying and resolving issues, and managing system and process improvements.
    2. Utilize AI and other technologies to optimize call center results, reduce waste, and focus labor costs effectively.
    3. Balance workloads and manage workflows to maintain efficiency and prevent downstream issues.
  • Performance Monitoring:
    1. Prepare call center performance reports by collecting, analyzing, and summarizing data and trends.
    2. Analyze phone data to structure and adjust staffing and scheduling.
    3. Oversee call monitoring for coaching and development purposes.
  • Collaboration and Leadership:
    1. Work with Team Leads and Upper Management to prioritize tasks and maintain consistency in call center operations.
    2. Plan and facilitate informational and motivational meetings to create a unified and forward-moving team.
    3. Exhibit strong leadership and conflict resolution skills to maintain a positive and professional work environment.
  • Customer Experience
    1. Manage call center workflow to meet evolving customer experience requirements.
    2. Efficiently create a successful customer experience through various communication channels while ensuring all customer needs are met.
  • Quality and Process Improvement:
    1. Identify and implement actions to improve departmental operating methods and procedures.
    2. Apply customer service techniques and process improvement technologies to enhance productivity.
  • Other Duties:
    1. Perform other duties as assigned.
    2. Support the mission, vision, and values of the corporation.
  • SUPPORTS MISSION, VISION AND VALUES OF THE CORPORATION

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EXPERIENCE

  • 5-10 years of previous experience as a call center supervisor or manager.
  • Experience with Five9 or Abbadox is a plus.
  • Background in radiology or medical fields is a plus but not required.


EDUCATION/CERTIFICATION

  • Minimum of a High School Diploma or GED.
  • Associate's or Bachelor's Degree in Business Administration, Communications, Management, or a related field preferred.
  • Relevant certifications in customer service, call center management, or workforce management are a plus.


SKILLS

  • Strong call center system knowledge and workforce management skills.
  • Ability to set and improve KPIs, track and improve process productivity, and manage phone scripting.
  • Ability to optimize results using AI and other logical methods.
  • Steady leadership with the ability to respond quickly and effectively.


ADDITIONAL INFORMATION

  • This position requires a proactive approach to problem-solving and a commitment to continuous improvement.
  • The ideal candidate will have excellent communication skills and the ability to work well under pressure.
  • The role may require occasional travel for training and professional development purposes.


WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.


Monday-Friday 8:00 am - 5:00 pm
Full-time; Exempt