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Work From Home Virtual Call Center Jobs in Michigan

WORK FROM HOME

Flint, MI · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Sales * Call on our lead prospects to set up appointments. * Help each client to review their ...

This role is designed for individuals looking to learn a new skill and work from home with support ... After applying, you will receive an email with next steps to schedule a quick overview call. Please ...

This role is designed for individuals looking to learn a new skill and work from home with support ... After applying, you will receive an email with next steps to schedule a quick overview call. Please ...

Call Center Representative

Detroit, MI · Remote

$14.73 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... work at home free from normal household interruptions Basic computer skills. A commitment and ...

Call Center Representative

Detroit, MI · Remote

$14.73 - $16.50/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with ... work at home free from normal household interruptions Basic computer skills. A commitment and ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

What We Offer * Remote, work-from-home career * Average first-year earnings of $69K through ... Supportive and collaborative virtual team environment Qualities We Value * Willingness to learn and ...

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Work From Home Virtual Call Center information

What is the difference between Work From Home Virtual Call Center vs Work From Home Customer Service Representative?

AspectWork From Home Virtual Call CenterWork From Home Customer Service Representative
CredentialsBasic customer service skills, sometimes training providedHigh school diploma or equivalent, customer service experience often preferred
Work EnvironmentRemote, often in a call center setup at homeRemote, home-based customer support role
Employer & IndustryCall centers, telecommunication, retail, healthcareVarious industries including retail, tech, finance
Common Search/ComparisonYesYes

Both roles involve remote customer interaction, but a Work From Home Virtual Call Center typically refers to working within a larger call center environment handling multiple clients, while a Work From Home Customer Service Representative usually focuses on supporting a specific company's customers directly. The skills and credentials are similar, but the scope and employer type may differ.

What are popular job titles related to Work From Home Virtual Call Center jobs in Michigan?

For Work From Home Virtual Call Center jobs in Michigan, the most frequently searched job titles are:

What cities in Michigan are hiring for Work From Home Virtual Call Center jobs?

Cities in Michigan with the most Work From Home Virtual Call Center job openings:

Infographic showing various Work From Home Virtual Call Center job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Work from Home: Customer Service Representative (Healthcare)

Sagility

Grand Rapids, MI • Remote

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Sagility rating

4.6

Company rating: 4.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

63rd of 72 rated call and contact centers


Job description

Job title Work from Home: Customer Service Representative (Healthcare) About Sagility

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

Job title:

Work from Home: Customer Service Representative (Healthcare)

Job Description:

Elevate Your Career with Sagility
Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining cutting-edge technology with decades of healthcare expertise, we deliver exceptional results for our clients.

Become Part of a Team That S.O.A.R,s!

  • S Spark Curiosity
  • O One Team, One Direction
  • A Action for Results
  • R Right by Right Purpose

We are passionate about shaping careers and are hiring Remote Customer Service Representatives for our call center team. Be the compassionate

human connection that makes our service exceptional.

Benefits You Will Enjoy:

  • Competitive pay: $11.00 to $14.00/hour (bilingual representatives: $15.00/hour).
  • Performance-based incentives.
  • Paid training in a cutting-edge virtual training environment.
  • Comprehensive health coverage (available after 90 days).
  • Employee wellness and engagement programs.
  • Career advancement opportunities: 90% of our leaders started as Customer Service Representatives.

Your Role:

  • Handle incoming calls promptly and professionally.
  • Research and provide effective resolutions to customer inquiries.
  • Accurately document call details.
  • Communicate empathetically and diplomatically with clear, professional articulation.
  • Meet team goals for quality and customer satisfaction daily.

What You Bring to the Table:

  • Commitment to excellence and a positive attitude.
  • Strong communication and interpersonal skills.
  • Comfort in a fast-paced, team-oriented environment.
  • Proficiency in navigating computer applications.
  • Desire to exceed customer expectations and grow professionally.
  • Previous healthcare experience is a plus.
  • At least 1 year of experience in a call center environment is required.

Job Requirements:

  • Must be 18 years or older.
  • High School Diploma or equivalent.
  • Minimum of 1 year at a single job, preferably in customer service.
  • Reliable attendance, with no absences in the first 90 days.
  • Typing at least 25 WPM.
  • Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download.
  • Secure, private work area at home.
  • Flexible availability, including weekends.

Additional Perks:

  • Daily Pay.
  • Medical, Dental, and Vision coverage.
  • Life Insurance.
  • Short-Term and Long-Term Disability options.
  • Flexible Spending Account (FSA).
  • Employee Assistance Program.
  • 401(k) with employer contribution.
  • Paid Time Off (PTO).
  • Tuition Reimbursement.

Sagility is an Equal Opportunity Employer/Vet/Disability.

Location:

Texas (CST)United States of America

What Sagility employees say

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