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3Rd Shift Call Center Jobs in Michigan (NOW HIRING)

Call Center Agent

Roseville, MI · On-site

$15 - $18/hr

Part-Time Call Center AgentCompany: Clementine Answers l Location: Roseville, MI (In-Office)Pay ... Perfect Attendance is considered being on time for the start of your shift, leaving and coming back ...

Call Center Specialist

Owosso, MI · On-site

$15 - $19/hr

The Call Center Specialist will act as a liaison for all customers and be knowledgeable in ... Acquires and maintains knowledge of all third party payer insurance information. 12. Participates ...

Call Center Specialist

Owosso, MI · On-site

$15 - $19/hr

The Call Center Specialist will act as a liaison for all customers and be knowledgeable in ... Acquires and maintains knowledge of all third party payer insurance information. 12. Participates ...

Call Center Representative

Roseville, MI · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Every shift is on-site, so you'll be part of the action and energy of our dedicated team environment. As a Call Center Representative, you will answer incoming calls, directing them to the right ...

Call Center Agents at Clementine provide friendly, professional, and comprehensive support to our ... Perfect Attendance is considered being on time for the start of your shift, leaving and coming back ...

Call Center Representative

Roseville, MI · On-site

$18 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Every shift is on-site, so you'll be part of the action and energy of our dedicated team environment. YOUR CONTRIBUTIONS MATTER As a Call Center Representative, you will answer incoming calls ...

Part-Time Call Center Agent Company: Clementine Answers l Location: Roseville, MI (In-Office) Pay ... Perfect Attendance is considered being on time for the start of your shift, leaving and coming back ...

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3Rd Shift Call Center information

See Michigan salary details

$9

$15

$21

How much do 3rd shift call center jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for 3rd shift call center in Michigan is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $16.78 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a 3rd shift call center representative?

To thrive as a 3rd Shift Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with call center software, CRM systems, and basic computer proficiency are typically required for managing calls and logging information efficiently. Dependability, resilience, and the ability to remain calm under pressure are crucial soft skills for handling late-night inquiries and challenging customer interactions. These skills ensure consistent customer support, accurate issue resolution, and smooth operations during non-standard hours.

What is a 3rd shift call center?

A 3rd shift call center job refers to working late-night or overnight hours, typically starting in the evening and ending early in the morning. Employees in these roles handle customer service, technical support, or sales calls during hours when most daytime staff are off-duty. This shift is essential for companies that provide 24/7 support to customers in different time zones. 3rd shift workers often receive shift differentials or higher pay rates due to the non-traditional hours.

What are some unique challenges faced by 3rd shift call center representatives, and how can they be managed effectively?

Working the 3rd shift in a call center can present unique challenges, such as adjusting to an overnight schedule, maintaining energy levels, and balancing personal life. Representatives may also handle a higher volume of urgent or escalated calls due to the after-hours nature of the shift. To manage these challenges, it’s important to establish a consistent sleep routine, use strategies for staying alert during shifts, and take advantage of support resources or wellness programs offered by employers. Team collaboration and communication with supervisors are also key to addressing any concerns and ensuring a positive work environment.

What is the difference between 3Rd Shift Call Center vs Customer Service Representative?

Aspect3Rd Shift Call CenterCustomer Service Representative
Work HoursTypically overnight or late-night shiftsDaytime or flexible hours, depending on employer
Work EnvironmentCall center setting, often noisy and fast-pacedOffice or remote, customer-facing interactions
Required SkillsCommunication, problem-solving, patienceCommunication, problem-solving, patience
Common CertificationsNone required, but customer service training helpfulNone required, customer service training optional

Both roles involve assisting customers via phone or online, requiring strong communication skills. The main difference lies in the work hours and environment, with 3Rd Shift Call Center jobs occurring overnight in a call center setting, while Customer Service Representatives often work during regular business hours in office or remote environments.

What are the most commonly searched types of Call Center jobs in Michigan?

The most popular types of Call Center jobs in Michigan are:

What cities in Michigan are hiring for 3Rd Shift Call Center jobs?

Cities in Michigan with the most 3Rd Shift Call Center job openings:

Infographic showing various 3Rd Shift Call Center job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 64% Full Time, 27% Part Time, 2% Temporary, 3% Contract, and 2% Nights. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $32,473 per year, or $15.6 per hour.

Call Center Agent

Clementine Answers

Roseville, MI • On-site

$15 - $18/hr

Part-time

Re-posted 11 days ago


Job description

Part-Time Call Center AgentCompany: Clementine Answers l Location: Roseville, MI (In-Office)Pay: $15-$18/hr l Hours: Part-Time l Requires 1 weekend day (Sat/Sun) and HolidaysClementine Answers is hiring Part-Time Call Center Agents to assist callers during critical moments – from medical inquiries to locksmith requests. We handle inbound calls only; no sales or outbound calling required. No experience needed as we provide fully paid, hands-on training. What You'll Do:Handle incoming calls with a warm, helpful attitude.Take accurate messages, transfer calls, and/or relay key information.Use our call processing system to prioritize customer needs efficiently.What We're Looking For:Friendly, upbeat, and professional communication skills.Strong English spelling and grammar.Basic computer proficiency and typing speed of 35+ WPM.Reliable attendance and strong work ethic.Pay: $18 / Hour with perfect attendance.Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $15 / Hour.Clementine Answers is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.Ready to help others? Apply today!
Job Posted by ApplicantPro