ZipRecruiter

Log In

1

Restaurant Call Center Jobs in Michigan (NOW HIRING)

prometric

Test Center Administrator (FT)

Troy, MI · On-site

$12.50 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (FT)

Troy, MI

$12.50 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (PT)

Ann Arbor, MI

$13 - $15.75/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Prometric

Test Center Administrator (PT)

Grand Rapids, MI · On-site

$17/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Prometric

Test Center Administrator (FT)

Troy, MI · On-site

$17/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Prometric

Test Center Administrator (PT)

Ann Arbor, MI · On-site

$15/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

Morley

Administrative Assistant (On Site)

Saginaw, MI · On-site

$14/hr

The position offers work-life balance (consistent M-F, 8 a.m. - 5 p.m. schedule) and flexibility (paid time off). *e.g., previous call center work, retail, restaurant, fast food, hotel or any role ...

Morley

Administrative Assistant (On Site)

Saginaw, MI

$14/hr

The position offers work-life balance (consistent M-F, 8 a.m. - 5 p.m. schedule) and flexibility (paid time off). *e.g., previous call center work, retail, restaurant, fast food, hotel or any role ...

QualDerm Partners

General Dermatologist

Brighton, MI · On-site

Known for its excellent schools, vibrant downtown with boutique shops and restaurants, and ... Centralized call center taking care of all patient appointments and call backs, Credentialing and ...

MortgagePros, LLC

Loan Officer Trainee

Troy, MI · On-site

$150K/yr

... restaurant, retail, customer service, or call center experience is a plus High school diploma or equivalent required Compensation W2 role Performance based income with strong upside Established Loan ...

QualDerm Partners

General Dermatologist

Brighton, MI · On-site

Known for its excellent schools, vibrant downtown with boutique shops and restaurants, and ... Centralized call center taking care of all patient appointments and call backs, Credentialing and ...

QualDerm Partners

General Dermatologist

Brighton, MI · On-site

Known for its excellent schools, vibrant downtown with boutique shops and restaurants, and ... Centralized call center taking care of all patient appointments and call backs, Credentialing and ...

QualDerm Partners

General Dermatologist

Brighton, MI · On-site

Known for its excellent schools, vibrant downtown with boutique shops and restaurants, and ... Centralized call center taking care of all patient appointments and call backs, Credentialing and ...

previous page

Showing results 41-60

All JobsRestaurant Call Center JobsRestaurant Call Center Jobs in Michigan

Restaurant Call Center information

See Michigan salary details

$9

$15

$21

How much do restaurant call center jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for restaurant call center in Michigan is $15.61, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $16.78 per hour, depending on experience, location, and employer.

What is a restaurant call center?

A Restaurant Call Center job involves handling inbound and outbound calls for a restaurant or restaurant chain. Responsibilities typically include taking customer orders, answering menu-related inquiries, processing reservations, handling complaints, and providing general assistance. Agents must have strong communication skills, knowledge of the restaurant's offerings, and the ability to work efficiently in a fast-paced environment. This role helps improve customer service and streamline operations for restaurants.

What types of calls and tasks will I handle as a restaurant call center representative?

As a Restaurant Call Center representative, you'll primarily handle inbound and outbound calls related to reservations, order placements, delivery inquiries, menu questions, and occasionally customer feedback or complaints. You may also be responsible for updating reservation systems, coordinating with restaurant staff to ensure accurate order fulfillment, and providing information about promotions or special events. Teamwork is important, as you'll often collaborate with front-of-house managers, kitchen staff, and delivery partners to resolve issues quickly. This role offers valuable experience in customer service and can provide a pathway to supervisory or management positions within hospitality organizations.

What are the key skills and qualifications needed to thrive in the restaurant call center position, and why are they important?

To thrive as a Restaurant Call Center representative, you need excellent communication skills, attention to detail, and the ability to handle high call volumes, often supported by a high school diploma or equivalent. Familiarity with reservation management systems, POS software, and basic computer applications is typically required for this role. Strong listening skills, patience, and a customer-focused attitude set top performers apart. These skills ensure efficient and positive customer interactions, accurate order processing, and smooth restaurant operations.

Can I get a restaurant call center job with no experience?

Restaurant call center jobs often do not require prior experience, as training is typically provided on the job. Strong communication skills, a friendly attitude, and basic computer knowledge are usually sufficient for entry-level positions. Employers may also look for reliability and the ability to handle customer inquiries effectively.

What are the most commonly searched types of Restaurant Call Center jobs in Michigan?

The most popular types of Restaurant Call Center jobs in Michigan are:

What are popular job titles related to Restaurant Call Center jobs in Michigan?

For Restaurant Call Center jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Restaurant Call Center jobs in Michigan look for?

The top searched job categories for Restaurant Call Center jobs in Michigan are:

Restaurant Call Center jobs near you
Infographic showing various Restaurant Call Center job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 74% Full Time, 22% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $32,473 per year, or $15.6 per hour.

Test Center Administrator (FT)

prometric

Troy, MI • On-site

$12.50 - $15.25/hr

Full-time

Vision, Retirement, PTO

Posted 17 days ago

Prometric rating

4.4

Company rating: 4.4 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

481st of 500 rated business services

Job description

JOB TITLE:                               Test Center Administrator

REPORTS TO:                          Test Center Manager

DEPARTMENT:                         Test Center

LOCATION:                               Troy, MI

TEST CENTER ADDRESS:      5480 Corporate Dr Ste 120, Troy, MI 48098

Please complete this brief questionnaire 

What To Expect On First Day(VIDEO)  

JOB OVERVIEW:

The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world.  These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position requires TCAs to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world.  

Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment.       


PERKS for employees hired for 20+ hours: 

  • 12 Paid Holidays Off annually based on work schedule and start date 
  • No selling or quotas 
  • Office setting environment 
  • No inventory, stocking, floor moves or overnight shifts! 
  • Paid training
  • Sick time prorated based on start date
  • 401K
  • Employee Assistance Program
  • Vision
  • FSA

Include these PERKS for employees hired for Full Time: 

  • Legal
  • Vacation

AVAILABLE SCHEDULE:

  • Full Time - Hours Will Vary
  • Schedule:  Site may be open Monday through Saturday 7am to 6pm. Saturday availability required. Occasional evening hours required. Possible, Sunday hours.
  • Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 10:00 pm. Candidate must be open to flexible scheduling.
  • Schedules are available 2 weeks in advance.

RESPONSIBILITIES:

  • Maintain and apply expert knowledge of test center policies, practices and procedures 
  • Greet examinees and verify identification 
  • Perform required security checks including the use of wands
  • Continuously monitor candidates as they complete exams
  • Report and/or resolve candidate issues with urgency   
  • Maintain secure environment and materials in the test center at all times 
  • Ensure every candidate receives a fair and comfortable testing experience
  • Report any occurrences outside company guidelines
  • Ability to be flexible with scheduling based on Prometric days of operations  
  • Represent Prometric's vision, mission and values
  • Safeguard the test center from misconduct  
  • If applicable, digitally scan and record candidate fingerprint identification  

QUALIFICATIONS:

EDUCATION:

  • High school diploma or equivalent required
  • College experience a plus

EXPERIENCE:

  • Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
  • Must be 18 years of age to qualify

SKILLS:

  • Ability to communicate professionally and effectively with candidates and coworkers
  • Ability to write detailed and accurate reports and correspondence 
  • Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation 
  • Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing)

PHYSICAL JOB REQUIREMENTS

  • Must be able to bend, stoop, and lift up to 40 pounds 
  • Ability to remain in a stationary position for extended periods of time while administering exams 
  • Ability to physically move through test room every 8-10 minutes and escort candidates to and from testing room 
  • Visual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the exam
  • Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols

What Prometric employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply