ZipRecruiter

Log In

1

Virtual Call Center Agent Jobs (NOW HIRING)

Red River Credit Union

Call Center Agent

Wake Village, TX · On-site

$14 - $18.25/hr

Call Center Agent Reports To: Call Center Supervisor / Call Center Manager Basic Function: Answers telephone inquiries regarding Credit Union services and member accounts. Resolves problems ...

New

Red River Credit Union

Call Center Agent

Texarkana, TX · On-site

$13.50 - $17.75/hr

Call Center Agent Reports To: Call Center Supervisor / Call Center Manager Basic Function: Answers telephone inquiries regarding Credit Union services and member accounts. Resolves problems ...

New

Scott Merrick

Call Center Agent - Fully Remote W2 Contract

$15.25 - $20.25/hr

Call Center Agent - Fully Remote W2 Contract Atlanta, Georgia, United States Or refer someone Job Openings Call Center Agent - Fully Remote W2 Contract About the Job Call Center Agent - Fully Remote ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Cahaba Medical Care

Call Center Agent

Centreville, AL · On-site

$13.75 - $18.25/hr

Call Center Agent Reports to: Call Center Manager Purpose: Service Center agent will be responsible to accurately coordinate, schedule and complete registration for ambulatory outpatient visits.

Limitless East Marketing

Call Center Agent

Lawrence, MA · On-site

$15.75 - $20.75/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

A.D.S.

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

Limitless East Marketing

Call Center Agent

Washington, DC · On-site

$17 - $22.25/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

ClifyX

Call Center Agent

Raleigh, NC · On-site

$14.50 - $19.25/hr

Call Center Agent NCMMIS is in search of 12 Call Center Agent. Labor Category - Customer Service Agent. Temporary Position (possible conversion to CSRA). Possible shift work. Selection based upon ...

Scott Merrick

Call Center Agent - Fully Remote

$19/hr

Call Center Agent - Fully Remote Las Vegas, Nevada, United States $ 19.00 - 19.00 (US Dollar) Call Center Agent - Fully Remote/ work from home. About the Job Call Center Agent - Fully Remote. Global ...

Entertainment Travel Associates

Call Center Agent

Aspen, CO · On-site

$18.25 - $23.75/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

Capital NYC

Call Center Agent

Miami, FL

$33K - $50K/yr

Call Center Agent Location: Miami, FL Salary: $33,000 - $50,000 Are you ready to embark on an exciting journey where your communication skills and passion for customer service can shine? Capital NYC ...

Biz Voice Boost

Call Center Agent

Austin, TX · On-site

$14.75 - $19.50/hr

Call Center Agent Location: Austin, TX Job Type: Full-time Job Summary: We are seeking a dedicated and motivated Call Center Agent to join our dynamic team. In this role, you will be the frontline ...

Entertainment Travel Associates

Call Center Agent

Tampa, FL · On-site

$13.75 - $18/hr

Call Center Agent Introduction: Join a people-focused team where clear communication makes a difference. As a Call Center Agent , you'll support customers through professional and positive ...

next page

Showing results 1-20

All JobsCall Center Agent JobsVirtual Call Center Agent Jobs

Virtual Call Center Agent information

See salary details

$10

$17

$25

How much do virtual call center agent jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for virtual call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What Does a Virtual Call Center Agent Do?

A virtual call center agent provides customer support remotely via a number of different forums, from email to phone calls to online chat. Some specialize in sales, technical issues, or telemarketing. Employees also work with different support levels, depending on expertise and experience. You are typically the first point of contact with the public. Your duties involve responding to inbound calls and providing further instructions or followup in outbound communications. The job is usually full-time with some employers offering 24/7 support. A representative must document each case accurately and completely to assist other team members who get involved with each issue.

How to make $1000 a week remotely?

A Virtual Call Center Agent can earn $1000 a week by working full-time hours, often 40 or more per week, and handling high-volume or specialized customer service tasks. Increasing earnings may involve gaining relevant skills, certifications, or experience, and working for companies that offer competitive pay rates or performance bonuses.

What jobs pay 4000 a week without a degree?

A Virtual Call Center Agent can potentially earn around $4,000 per week through high-volume sales, performance bonuses, or commission-based pay, especially in roles that require strong communication skills and experience with customer management tools. Such roles often do not require a formal degree but may need relevant training, certifications, or proven sales ability. Earnings vary based on the company, location, and individual performance.

How much do virtual call centers make?

Virtual call center agents typically earn between $10 and $20 per hour, with average annual salaries ranging from $25,000 to $45,000. Earnings can vary based on experience, location, and the company, and agents often need strong communication skills and familiarity with call center software.

What are Virtual Call Center Agents?

Virtual Call Center Agents are customer service representatives who work remotely, usually from home, to handle inbound or outbound calls for a company. They provide assistance, answer questions, resolve issues, and often process orders or offer technical support, depending on the employer's needs. These agents use internet-based communication tools and customer service software to interact with customers and manage their workflow. The virtual setup allows businesses to offer flexible support hours and tap into a wider pool of talent.

What is the difference between Virtual Call Center Agent vs Customer Service Representative?

AspectVirtual Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupTypically in-office or remote, depending on employer
Industry UsageCommon in call centers, telecommunication, tech supportWidespread across retail, banking, healthcare, and more
Job FocusHandling inbound/outbound calls, technical support, salesAssisting customers, resolving issues, providing product info

While both roles involve customer interaction, Virtual Call Center Agents primarily work remotely handling calls for specific companies, often with a focus on technical support or sales. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. The roles overlap in skills and credentials but differ mainly in work environment and specific job functions.

How can I make $2000 a week working from home?

A Virtual Call Center Agent can potentially earn $2000 a week by working full-time hours, handling high-volume customer calls, and gaining experience in specialized industries like tech or finance. Increasing earnings may involve developing strong communication skills, using relevant tools, and working for companies that offer competitive pay or performance-based incentives.

What are the key skills and qualifications needed to thrive as a Virtual Call Center Agent, and why are they important?

To thrive as a Virtual Call Center Agent, you need strong communication skills, proficiency in customer service, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP technology is important for managing customer interactions efficiently. Excellent listening skills, patience, and the ability to multitask help agents deliver positive customer experiences and resolve issues promptly. These skills ensure high-quality service, customer satisfaction, and effective problem-solving in a remote environment.

How do Virtual Call Center Agents typically manage communication and collaboration with remote team members?

Virtual Call Center Agents often rely on a combination of digital tools, such as instant messaging platforms, video conferencing, and shared dashboards, to stay connected with their team and supervisors. Regular team meetings and one-on-one check-ins help agents align on goals, share best practices, and address challenges in real time. While working remotely can feel isolating at times, most organizations foster a supportive environment through virtual team-building activities and transparent communication channels, ensuring agents feel included and informed.
More about Virtual Call Center Agent jobs
What cities are hiring for Virtual Call Center Agent jobs? Cities with the most Virtual Call Center Agent job openings:
What are the most commonly searched types of Call Center Agent jobs? The most popular types of Call Center Agent jobs are:
What states have the most Virtual Call Center Agent jobs? States with the most job openings for Virtual Call Center Agent jobs include:
What job categories do people searching Virtual Call Center Agent jobs look for? The top searched job categories for Virtual Call Center Agent jobs are:
Virtual Call Center Agent jobs near you
Infographic showing various Virtual Call Center Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 88% In-person, 6% Hybrid, and 6% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Call Center Agent

Call Center Agent

Red River Credit Union

Wake Village, TX • On-site

$14 - $18.25/hr

Full-time

Posted 5 days ago

New

Red River Credit Union rating

6.6

Company rating: 6.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Job Type
Full-time
Description
Position Title:
Call Center Agent
Reports To:
Call Center Supervisor / Call Center Manager
Basic Function:
Answers telephone inquiries regarding Credit Union services and member accounts. Resolves problems encountered on member accounts and/or refers problems to the appropriate department for resolution as needed.
Responsibilities:
  • Answers telephone inquiries regarding RRCU services and member accounts. Resolves problems encountered on member accounts and refers errors and problems to the Call Center Supervisor/Manger for resolution as needed.
  • Handles member account activity.
  • Identifies & cross-sells relevant services.
  • Makes withdrawals for members by teller's check for mailing to account address. Transfers loan/credit card payments and account transfers as requested by members and according to Call Center policy.
  • Assists members with debit/credit card inquiries and/or problems.
  • Places check orders following Call Center Policy.
  • Assists members with online banking/bill payment/electronic statement services.
  • Quotes current loan and savings rates.
  • Cross-trains to learn Call Center Agent II skills.
  • Adheres to all Red River Employees Federal Credit Union policies and procedures.
  • Performs other related duties as assigned.

Qualifications:
  • High school diploma or the equivalent.
  • One or more years of experience in a financial institution, preferred.
  • Competent computer skills and use of standard office equipment.
  • Good communication skills, professional telephone skills and manners, and ability to explain RRCU services in an understandable manner.
  • Ability to meet, speak, and deal effectively with people, being professional always.
  • Must maintain a neat and professional image.
  • While the following list is not exhaustive and may be supplemented, identified physical requirements include the ability to operate normal office equipment and some transporting, not to exceed 25 pounds.
  • Ability to follow the core values of Team-Focused, Excellence, Authenticity, and Leading in Innovation.

What Red River Credit Union employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply