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Virtual Call Center Agent Jobs (NOW HIRING)

Dynata

Virtual Call Center Agent - Utah (Day)

$13/hr

Join Dynata's Virtual Call Center team as a part-time telephone interviewer and earn extra cash remotely! We are looking for talented call center survey agents to perform outbound surveys from home ...

Horizon Point Marketing

Call Center Agent

Columbus, OH · On-site

$14 - $18.50/hr

Call Center Agent At Horizon Point, we don't just create marketing--we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help ...

BeloForm Craft

Call Center Agent

Denver, CO · On-site

Call Center Agent Location: Denver, CO Job Type: Full-time We are seeking a motivated and customer-oriented Call Center Agent to join our team. As a Call Center Agent, you will be the first point of ...

Alphabe Insight

Call Center Agent

Birmingham, AL · On-site

$14 - $18.50/hr

Call Center Agent At Horizon Point, we don't just create marketing--we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help ...

Horizon Point Marketing

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

Call Center Agent At Horizon Point, we don't just create marketing--we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help ...

Doherty

Call Center Agent

Saint Augusta, MN · On-site

$17/hr

Call Center Agent Location: Remote Compensation: $17.00 per hour - paid weekly Job Type: Temporary or Temp-to-hire About the Opportunity Doherty Staffing Solutions is hiring Call Center Agents for a ...

Alphabe Insight

Call Center Agent

Phoenix, AZ · On-site

$15 - $19.50/hr

Call Center Agent At Horizon Point, we don't just create marketing--we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help ...

Doherty

Call Center Agent

$17/hr

Call Center Agent Location: Remote Compensation: $17.00 per hour - paid weekly Job Type: Temporary or Temp-to-hire About the Opportunity Doherty Staffing Solutions is hiring Call Center Agents for a ...

New

Horizon Point Marketing

Call Center Agent

Birmingham, AL · On-site

$14 - $18.50/hr

Call Center Agent At Horizon Point, we don't just create marketing--we go the extra mile to ensure every campaign makes an impact. By combining creativity, strategy, and data-driven insights, we help ...

Air Conditioning Contractor

Call Center Agent

Clinton, MI · On-site

$17 - $21/hr

Call Center Agent The call center agent is responsible for assisting in the administration, field productivity, and field profitability of the Service Department. The incumbent also assists the Call ...

GSG

Call Center Agent

Minneapolis, MN · On-site

$15.75 - $20.50/hr

Call Center Agent Minneapolis, Minnesota, United States About the Job Are you a people person with a talent for communication? We're looking for Call Center Agents to join our inbound support team ...

A.D.S.

Be Seen First

Call Center Agent

San Bernardino, CA

$17 - $20/hr

Pay: $17.00 - $20.00 per hour Call Center Agent As a Call Center Agent, you will serve as the initial point of contact for customers, addressing their inquiries via phone, chat, or email. -- Your ...

Outdoor Adventures, Inc.

Call Center Agent

Bay City, MI · On-site

$13.75 - $18.25/hr

Call Center Agent Location: Bay City, MI, 48708 Job Overview We are seeking a motivated and customer-focused Call Center Agent to join our team in Bay City, MI. The ideal candidate will be ...

Cahaba Medical Care

Call Center Agent

Centreville, AL · On-site

$13.75 - $18.25/hr

Call Center Agent Reports to: Call Center Manager Purpose: Service Center agent will be responsible to accurately coordinate, schedule and complete registration for ambulatory outpatient visits.

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is ...

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Virtual Call Center Agent information

See salary details

$10

$17

$25

How much do virtual call center agent jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for virtual call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a virtual call center agent?

Virtual Call Center Agents are customer service representatives who work remotely, usually from home, to handle inbound or outbound calls for a company. They provide assistance, answer questions, resolve issues, and often process orders or offer technical support, depending on the employer's needs. These agents use internet-based communication tools and customer service software to interact with customers and manage their workflow. The virtual setup allows businesses to offer flexible support hours and tap into a wider pool of talent.

What does a virtual call center agent do?

A virtual call center agent provides customer support remotely via a number of different forums, from email to phone calls to online chat. Some specialize in sales, technical issues, or telemarketing. Employees also work with different support levels, depending on expertise and experience. You are typically the first point of contact with the public. Your duties involve responding to inbound calls and providing further instructions or followup in outbound communications. The job is usually full-time with some employers offering 24/7 support. A representative must document each case accurately and completely to assist other team members who get involved with each issue.

What are the key skills and qualifications needed to thrive as a virtual call center agent, and why are they important?

To thrive as a Virtual Call Center Agent, you need strong communication skills, proficiency in customer service, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP technology is important for managing customer interactions efficiently. Excellent listening skills, patience, and the ability to multitask help agents deliver positive customer experiences and resolve issues promptly. These skills ensure high-quality service, customer satisfaction, and effective problem-solving in a remote environment.

How do virtual call center agents typically manage communication and collaboration with remote team members?

Virtual Call Center Agents often rely on a combination of digital tools, such as instant messaging platforms, video conferencing, and shared dashboards, to stay connected with their team and supervisors. Regular team meetings and one-on-one check-ins help agents align on goals, share best practices, and address challenges in real time. While working remotely can feel isolating at times, most organizations foster a supportive environment through virtual team-building activities and transparent communication channels, ensuring agents feel included and informed.

What is the difference between Virtual Call Center Agent vs Customer Service Representative?

AspectVirtual Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupTypically in-office or remote, depending on employer
Industry UsageCommon in call centers, telecommunication, tech supportWidespread across retail, banking, healthcare, and more
Job FocusHandling inbound/outbound calls, technical support, salesAssisting customers, resolving issues, providing product info

While both roles involve customer interaction, Virtual Call Center Agents primarily work remotely handling calls for specific companies, often with a focus on technical support or sales. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. The roles overlap in skills and credentials but differ mainly in work environment and specific job functions.

More about Virtual Call Center Agent jobs

What cities are hiring for Virtual Call Center Agent jobs?

Cities with the most Virtual Call Center Agent job openings:

What are the most commonly searched types of Call Center Agent jobs?

The most popular types of Call Center Agent jobs are:

What states have the most Virtual Call Center Agent jobs?

States with the most job openings for Virtual Call Center Agent jobs include:

What job categories do people searching Virtual Call Center Agent jobs look for?

The top searched job categories for Virtual Call Center Agent jobs are:

Virtual Call Center Agent jobs near you
Infographic showing various Virtual Call Center Agent job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Virtual Call Center Agent - Utah (Day)

Dynata

Remote

$13/hr

Part-time

Re-posted 13 hours ago

Job description

Join Dynata's Virtual Call Center team as a part-time telephone interviewer and earn extra cash remotely!

We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. These surveys range in topics from politics to customer satisfaction and beyond. The opinions you collect, and record are sent to our clients to help them make more informed business decisions.

No sales or collections involved!

Come Join Our Team

  • Base wage of $13/hr.

  • Work remote from the comfort of your home

  • We will train the right candidate

  • Positive attitude and willingness to learn

  • Flexible shifts within our operating hours

  • French language proficiency is a plus but not required

Shift Details:

  • Must be available to work within the hours of 7:00 AM - 5:00 PM MST Monday - Friday

  • Minimum 4 consecutive hours per shift

  • Minimum 20 hours per week

Job Requirements:

  • Must live and work in one of the following U.S. states: UT, NV, ID, or TN

  • Must be 18 years or older

  • Ability to read and speak clearly

  • Ability to handle difficult calls in a professional manner

  • Ability to listen and comprehend respondent answers and accurately and efficiently type answers into the Company's survey software platform

  • Typing speed of 30 wpm while maintaining accuracy is preferred

  • Ability to sit and type for majority of shift

  • Ability to provide own equipment (laptop, headset, webcam etc.)

  • Have a dedicated, quiet working space that is free of distractions to conduct business

Equipment Requirements

Our system uses several different software technologies that are best accessed through a browser on a laptop or desktop computer. Below are the other technical requirements for this position:

  • Windows machine running Windows 10 OR Mac computer running a recent
    version of MAC OS

  • No Chromebooks - these are not compatible with our systems

  • 8 GB of RAM

  • 64 bit Operating system

  • 1.8GHz CPU or faster with at least 2 cores

  • Most recently updated version of Chrome browser

  • Ability to download software to the computer

  • A personal email address capable of receiving files

  • 10 Mbps download internet access speed, 5 mbps upload speed or higher.

  • Direct plug-in wired access to the data connection (should be postpaid)

  • Direct plug-in access for power for computer or laptop

  • USB or other WIRED headset with mic. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset

  • Working Webcam

  • Smart phone capable of downloading apps and receiving incoming messages via
    data or WiFi connection

  • Quiet, noise-free home office space that is free of distractions.

  • Knowledgeable in using the computer and can navigate.

Join the Dynata team today!

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.

Dynata is also an affirmative action employer OE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity.

Apply