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Virtual Call Center Agent Jobs in Atlanta, GA (NOW HIRING)

Limitless East Marketing

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

Job Summary We are seeking a motivated and sales-focused Call Center Agent to connect with prospective and existing customers, identify their needs, and promote relevant products and services. This ...

AnswerMTI

Part-Time Call Center Agent

Atlanta, GA · On-site

$16/hr

Part-Time Call Center Agent Company: AMTI l Location: Atlanta, GA (In-Office) Pay: $16/hr l Hours: Part-Time l Requires 1 weekend day (Sat/Sun) and Holidays AMTI is hiring Part-Time Call Center ...

TeleSpecialists LLC

Call Center Agent

Brookhaven, GA · On-site

$14.75 - $19.25/hr

Call Center Agent / Navigator This in-office role at our Brookhaven (ATL) office is a midshift position, requiring twelve-hour shifts from 10:30 AM to 11:00 PM About Us: TeleSpecialists is ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.75/hr

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry Unleash Your Potential. Drive Your Own ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA

$13.50 - $17.75/hr

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry Unleash Your Potential. Drive Your Own ...

AnswerMTI

Call Center Agent

Atlanta, GA · On-site

$16/hr

Part-Time Call Center AgentCompany: AMTI l Location: Atlanta, GA (In-Office)Pay: $16/hr l Hours: Part-Time l Requires 1 weekend day (Sat/Sun) and HolidaysAMTI is hiring Part-Time Call Center Agents ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA · On-site

$13.50 - $17.75/hr

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry Unleash Your Potential. Drive Your Own ...

Beaver Toyota of Cumming

Call Center Agent

Cumming, GA

$13.50 - $17.50/hr

Call Center Representative - Appointment Coordinator (Beaver Toyota & Beaver Mazda) Cumming, GA | Full-Time | Commission + Base Pay | Automotive Industry Unleash Your Potential. Drive Your Own ...

Corporate Temps

Be Seen First

Call Center Agent (Must Not Owe State Taxes)-100% Onsite

College Park, GA · On-site

$15/hr

We are urgently hiring for a Call Center Agent (Must Not Owe State Taxes)-100% Onsite This position plays a critical role in delivering exceptional customer support and ensuring effective ...

Verida, Inc.

Call Center Trainer - WI

Villa Rica, GA · On-site

$52 - $78/hr

Call Center Trainer - WI Admin Support Worker Villa Rica, GA, US 30+ days ago Requisition ID: 2525 ... Conduct instructor-led, virtual, and hands-on training for new hires and current employees.

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All JobsCall Center Agent JobsVirtual Call Center Agent JobsVirtual Call Center Agent Jobs in Atlanta, GA

Virtual Call Center Agent information

See Atlanta, GA salary details

$10

$16

$24

How much do virtual call center agent jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for virtual call center agent in Atlanta, GA is $16.58, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $18.27 per hour, depending on experience, location, and employer.

What is a virtual call center agent?

Virtual Call Center Agents are customer service representatives who work remotely, usually from home, to handle inbound or outbound calls for a company. They provide assistance, answer questions, resolve issues, and often process orders or offer technical support, depending on the employer's needs. These agents use internet-based communication tools and customer service software to interact with customers and manage their workflow. The virtual setup allows businesses to offer flexible support hours and tap into a wider pool of talent.

What does a virtual call center agent do?

A virtual call center agent provides customer support remotely via a number of different forums, from email to phone calls to online chat. Some specialize in sales, technical issues, or telemarketing. Employees also work with different support levels, depending on expertise and experience. You are typically the first point of contact with the public. Your duties involve responding to inbound calls and providing further instructions or followup in outbound communications. The job is usually full-time with some employers offering 24/7 support. A representative must document each case accurately and completely to assist other team members who get involved with each issue.

What are the key skills and qualifications needed to thrive as a virtual call center agent, and why are they important?

To thrive as a Virtual Call Center Agent, you need strong communication skills, proficiency in customer service, and typically a high school diploma or equivalent. Familiarity with call center software, CRM systems, and VoIP technology is important for managing customer interactions efficiently. Excellent listening skills, patience, and the ability to multitask help agents deliver positive customer experiences and resolve issues promptly. These skills ensure high-quality service, customer satisfaction, and effective problem-solving in a remote environment.

How do virtual call center agents typically manage communication and collaboration with remote team members?

Virtual Call Center Agents often rely on a combination of digital tools, such as instant messaging platforms, video conferencing, and shared dashboards, to stay connected with their team and supervisors. Regular team meetings and one-on-one check-ins help agents align on goals, share best practices, and address challenges in real time. While working remotely can feel isolating at times, most organizations foster a supportive environment through virtual team-building activities and transparent communication channels, ensuring agents feel included and informed.

What is the difference between Virtual Call Center Agent vs Customer Service Representative?

AspectVirtual Call Center AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentRemote, home-based call center setupTypically in-office or remote, depending on employer
Industry UsageCommon in call centers, telecommunication, tech supportWidespread across retail, banking, healthcare, and more
Job FocusHandling inbound/outbound calls, technical support, salesAssisting customers, resolving issues, providing product info

While both roles involve customer interaction, Virtual Call Center Agents primarily work remotely handling calls for specific companies, often with a focus on technical support or sales. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. The roles overlap in skills and credentials but differ mainly in work environment and specific job functions.

More about Virtual Call Center Agent jobs

What are the most commonly searched types of Call Center Agent jobs in Atlanta, GA?

The most popular types of Call Center Agent jobs in Atlanta, GA are:

What are popular job titles related to Virtual Call Center Agent jobs in Atlanta, GA?

For Virtual Call Center Agent jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Virtual Call Center Agent jobs in Atlanta, GA look for?

The top searched job categories for Virtual Call Center Agent jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Virtual Call Center Agent jobs?

Cities near Atlanta, GA with the most Virtual Call Center Agent job openings:

Virtual Call Center Agent jobs near you
Infographic showing various Virtual Call Center Agent job openings in Atlanta, GA as of August 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,492 per year, or $16.6 per hour.

Call Center Agent

Limitless East Marketing

Atlanta, GA • On-site

$14.50 - $19/hr

Full-time

Re-posted 1 hour ago

Job description

Company Description

At Entertainment Travel Associates, we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships. Our team is passionate about creating memorable journeys while helping businesses and clients discover tailored travel solutions. We believe in collaboration, professional development, and providing every team member with the opportunity to grow and make a lasting impact.

Job Description

Job Summary

We are seeking a motivated and sales-focused Call Center Agent to connect with prospective and existing customers, identify their needs, and promote relevant products and services. This role is ideal for individuals who enjoy communicating with people, building relationships, and working toward measurable sales goals.

Responsibilities

  • Contact prospective and existing customers by phone.
  • Present and explain products and services clearly and professionally.
  • Identify customer needs and recommend appropriate solutions.
  • Generate and qualify sales opportunities through customer conversations.
  • Follow up with leads and prospective customers to support sales growth.
  • Answer customer questions and provide accurate product information.
  • Build positive customer relationships and encourage repeat business.
  • Maintain accurate records of calls, customer interactions, and sales opportunities.
  • Work toward individual and team sales performance goals.
  • Participate in ongoing sales training and coaching.
Qualifications
  • High school diploma or equivalent required.
  • Strong verbal communication and active listening skills.
  • Confident and comfortable speaking with customers by phone.
  • Goal-oriented and motivated by performance.
  • Strong persuasion and relationship-building abilities.
  • Excellent organizational and multitasking skills.
  • Reliable, adaptable, and self-motivated.
  • Previous experience in sales, call center, customer service, retail, or telemarketing is a plus but not required.
Additional Information
  • Full-time employment
  • Opportunities for professional growth and career advancement
  • Ongoing training and skill development
  • Supportive and collaborative team environment
  • Opportunities to develop communication, customer relations, and problem-solving skills
  • Performance-based growth opportunities
  • Valuable experience within a growing branding organization

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