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Remote Call Center Agent Jobs in Atlanta, GA (NOW HIRING)

Pridestaff

Remote Call Center Supervisor

Atlanta, GA · Remote

$28/hr

Manage real-time call queue metrics, agent adherence, and operational adjustments. * Complete operational documentation, performance reports, and team metrics tracking. Remote Call Center Supervisor ...

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Remote Call Center Agent information

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$10

$16

$24

How much do remote call center agent jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote call center agent in Atlanta, GA is $16.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.27 per hour, depending on experience, location, and employer.

What does a remote call center agent do?

As a remote call center agent, your responsibilities are to answer questions from customers, provide customer service for inbound calls, and make outbound calls to customers regarding sales, orders, billing information, and other quality assurance issues. If your responsibilities include tasks related to being a sales representative, you may follow up on leads generated by other sales reps or marketing managers. When you are unable to answer questions for a client or customer, you pass them off to a more experienced home-based representative or manager.

What are the key skills and qualifications needed to thrive as a remote call center agent, and why are they important?

To thrive as a Remote Call Center Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and headset technology is typically required. Strong problem-solving abilities, patience, and self-motivation are crucial soft skills for success in a remote environment. These competencies ensure efficient customer service, high satisfaction rates, and effective performance while working independently.

What is a remote call center agent?

Remote Call Center Agents are professionals who handle customer service, sales, or support inquiries over the phone or through digital channels, but they work from home or another remote location instead of a physical call center. They use specialized software to access company systems, answer calls, resolve issues, and provide information to customers. This role requires strong communication skills, a reliable internet connection, and the ability to work independently. Remote agents often enjoy flexible schedules and the convenience of working from their chosen environment.

Can you work from home as a remote call center agent?

Remote call center agents typically work from home, handling customer service calls using a computer and phone or headset. Employers often require a quiet workspace, reliable internet, and sometimes specific certifications or training. This setup allows for flexible schedules and eliminates commuting time.

What are some common challenges faced by remote call center agents, and how can they be effectively managed?

Remote call center agents often face challenges such as maintaining consistent communication with their team, handling technical issues, and staying motivated in a home environment. To manage these challenges, agents can utilize collaboration tools like team chat platforms, ensure a reliable internet connection, and establish a dedicated workspace to minimize distractions. Regular check-ins with supervisors and participation in virtual team meetings also help foster a sense of community and support, making it easier to stay engaged and informed.
More about Remote Call Center Agent jobs
What are the most commonly searched types of Call Center Agent jobs in Atlanta, GA? The most popular types of Call Center Agent jobs in Atlanta, GA are:
What are popular job titles related to Remote Call Center Agent jobs in Atlanta, GA? For Remote Call Center Agent jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Remote Call Center Agent jobs in Atlanta, GA look for? The top searched job categories for Remote Call Center Agent jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Remote Call Center Agent jobs? Cities near Atlanta, GA with the most Remote Call Center Agent job openings:
Remote Call Center Agent jobs near you
Infographic showing various Remote Call Center Agent job openings in Atlanta, GA as of July 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 100% Remote job distribution, with an average salary of $34,437 per year, or $16.6 per hour.

Remote Call Center Supervisor

Pridestaff

Atlanta, GA • Remote

$28/hr

Full-time

Posted yesterday

New

Job description

Remote Call Center Supervisor

Shifts: Vary
Training: Monday - Friday, 9:00 AM - 6:00 PM (Remote)
Normal: Monday - Friday, 8:00 AM - 8:00 PM (Remote)

**Must be available for any 8hr shifts within the 12 hour range, Holidays, and Weekends when business needs arise**

Pay Rate: $28/hour
Experience: 5 years of experience in a call center supervisor role. 
For immediate consideration, please apply with your up-to-date resume!


Remote Call Center Supervisor Job Summary: Work collaboratively to lead, coach, and support a team of virtual customer service representatives. Oversee daily call center operations, queue management, and service level agreement (SLA) adherence. 


Remote Call Center Supervisor Responsibilities:

  • Direct, mentor, and motivate a team of remote customer service representatives to ensure daily, weekly, and monthly performance goals are met.
  • Manage real-time call queue metrics, agent adherence, and operational adjustments.
  • Complete operational documentation, performance reports, and team metrics tracking.


Remote Call Center Supervisor Skills:

  • Excellent communication skills.
  • Must be computer savvy.
  • Possess strong leadership and coaching skills.
  • Proven ability to manage remote teams and handle escalations.


Remote Call Center Supervisor Requirements:

  • Must have a reliable high-speed internet connection and a dedicated, quiet work environment.
  • Proven minimum of 5 years of experience in a Call Center Supervisor or Team Lead role.
  • Strong technical proficiency with CRM software.
  • Demonstrated ability to lead, motivate, and manage a remote workforce independently.
  • Exceptional organizational, problem-solving, and written/verbal communication skills.


Benefits Of Working With PrideStaff:

  •  Medical, Rx, and Wellness Benefits
  •  Dental and Vision Plan Options
  •  Short-term Disability
  •  401(k) Retirement Plan
  •  Holiday Pay


Join Us.
PrideStaff Company Overview:
PrideStaff wants you to Succeed! We have dedicated Consultants that provide employment market insights and resources! We offer the support you need along the way. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources.

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About PrideStaff

Sourced by ZipRecruiter

Accountability of local ownership along with the resources and expertise that the $200m national organization of PrideStaff backing us has. Therese is involved in all day-to-day operations. She leads a dynamic team of recruiters who together are focused on ensuring both clients and candidates have an exceptional experience. When you call the office, it is not unusual that Therese will answer the phone. Along with her team, she conducts interviews and helps with the hiring process. Additionally, PrideStaff’s 80+ other locations across the United States gives us resources not available to most other local staffing firms. It’s not what we say about ourselves that matters…it’s what has been said in our over 3,800 client testimonials that we’ve received over the years that matters.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Fresno, CA, US

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