Houston, TX · On-site
$19 - $20/hr
Call Center Agent Job Type: Contract (~6 months) Job Salary: $20/hour Job Schedule: Monday-Friday, 8:00 AM-5:00 PM (40 hours/week) with occasional Saturdays from 8:00 AM-3:00 PM. Job Location:
New
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Houston, TX · On-site
$19 - $20/hr
Call Center Agent Job Type: Contract (~6 months) Job Salary: $20/hour Job Schedule: Monday-Friday, 8:00 AM-5:00 PM (40 hours/week) with occasional Saturdays from 8:00 AM-3:00 PM. Job Location:
New
Austin, TX · On-site
$3.7K - $4.4K/mo
Job Summary We are seeking a motivated Call Center Agent to communicate with prospective and existing customers, understand their needs, and promote relevant products and services. This role is ideal ...
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Austin, TX · On-site
$3.7K - $4.4K/mo
Job Summary We are seeking a motivated Call Center Agent to communicate with prospective and existing customers, understand their needs, and promote relevant products and services. This role is ideal ...
Edinburg, TX · On-site
$19 - $21/hr
As a Call Center Agent, you will help create positive first impressions and meaningful interactions for our customers and their callers by answering calls, scheduling appointments, and so much more.
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Edinburg, TX · On-site
$19 - $21/hr
As a Call Center Agent, you will help create positive first impressions and meaningful interactions for our customers and their callers by answering calls, scheduling appointments, and so much more.
Call Center Agent Work Hours: Open availability across all 7 days Pay: $16.00 Hourly Job Type: Full-time Position Summary : Provides high-level customer service solutions to all customers/clients ...
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Call Center Agent Work Hours: Open availability across all 7 days Pay: $16.00 Hourly Job Type: Full-time Position Summary : Provides high-level customer service solutions to all customers/clients ...
$14.25 - $18.75/hr
Job Summary We are seeking a motivated Call Center Agent to communicate with prospective and existing customers, identify their needs, and promote relevant products and services. This role is ideal ...
$14.25 - $18.75/hr
Job Summary We are seeking a motivated Call Center Agent to communicate with prospective and existing customers, identify their needs, and promote relevant products and services. This role is ideal ...
Houston, TX · On-site
$14.25 - $18.75/hr
Job Summary We are seeking a motivated Call Center Agent to communicate with prospective and existing customers, identify their needs, and promote relevant products and services. This role is ideal ...
Houston, TX · On-site
$14.25 - $18.75/hr
Job Summary We are seeking a motivated Call Center Agent to communicate with prospective and existing customers, identify their needs, and promote relevant products and services. This role is ideal ...
Houston, TX · On-site
$14.25 - $18.75/hr
Job Summary We are seeking a motivated Call Center Agent to communicate with prospective and existing customers, identify their needs, and promote relevant products and services. This role is ideal ...
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Houston, TX · On-site
$14.25 - $18.75/hr
Job Summary We are seeking a motivated Call Center Agent to communicate with prospective and existing customers, identify their needs, and promote relevant products and services. This role is ideal ...
El Paso, TX · On-site
$16/hr
Call Center Agent Work Hours: Open availability across all 7 days Pay: $16.00 Hourly Job Type: Full-time Position Summary : Provides high-level customer service solutions to all customers/clients ...
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El Paso, TX · On-site
$16/hr
Call Center Agent Work Hours: Open availability across all 7 days Pay: $16.00 Hourly Job Type: Full-time Position Summary : Provides high-level customer service solutions to all customers/clients ...
Job Summary We are seeking a motivated Call Center Agent to communicate with prospective and existing customers, identify their needs, and promote relevant products and services. This role is ideal ...
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Job Summary We are seeking a motivated Call Center Agent to communicate with prospective and existing customers, identify their needs, and promote relevant products and services. This role is ideal ...
$47K - $52K/yr
Job Summary We are seeking a motivated Call Center Agent to communicate with prospective and existing customers, identify their needs, and promote relevant products and services. This role is ideal ...
$47K - $52K/yr
Job Summary We are seeking a motivated Call Center Agent to communicate with prospective and existing customers, identify their needs, and promote relevant products and services. This role is ideal ...
Houston, TX · On-site
$47K - $52K/yr
Job Summary We are seeking a motivated Call Center Agent to communicate with prospective and existing customers, identify their needs, and promote relevant products and services. This role is ideal ...
Houston, TX · On-site
$47K - $52K/yr
Job Summary We are seeking a motivated Call Center Agent to communicate with prospective and existing customers, identify their needs, and promote relevant products and services. This role is ideal ...
Dallas, TX · On-site
$14.75 - $19.50/hr
Swift7 Consultants is seeking a motivated and detail-oriented Call Center Agent to join our growing team in Dallas, TX. In this role, you will serve as the primary point of contact for customers ...
Dallas, TX · On-site
$14.75 - $19.50/hr
Swift7 Consultants is seeking a motivated and detail-oriented Call Center Agent to join our growing team in Dallas, TX. In this role, you will serve as the primary point of contact for customers ...
Dallas, TX · On-site
$14.75 - $19.50/hr
Swift7 Consultants is seeking a motivated and detail-oriented Call Center Agent to join our growing team in Dallas, TX. In this role, you will serve as the primary point of contact for customers ...
Dallas, TX · On-site
$14.75 - $19.50/hr
Swift7 Consultants is seeking a motivated and detail-oriented Call Center Agent to join our growing team in Dallas, TX. In this role, you will serve as the primary point of contact for customers ...
We are seeking a dedicated and customer-focused Call Center Agent to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving ...
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We are seeking a dedicated and customer-focused Call Center Agent to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving ...
Honda of North Richland Hills is looking for a high-energy, phone-savvy Call Center Agent to join our team. This position plays a key role in delivering excellent customer service by scheduling ...
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Honda of North Richland Hills is looking for a high-energy, phone-savvy Call Center Agent to join our team. This position plays a key role in delivering excellent customer service by scheduling ...
We are seeking a dedicated and customer-focused Call Center Agent to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving ...
Quick apply
We are seeking a dedicated and customer-focused Call Center Agent to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving ...
We are seeking a dedicated and customer-focused Call Center Agent to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving ...
Quick apply
We are seeking a dedicated and customer-focused Call Center Agent to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving ...
North Richland Hills, TX · On-site
$15.50/hr
Honda of North Richland Hills is looking for a high-energy, phone-savvy Call Center Agent to join our team. This position plays a key role in delivering excellent customer service by scheduling ...
North Richland Hills, TX · On-site
$15.50/hr
Honda of North Richland Hills is looking for a high-energy, phone-savvy Call Center Agent to join our team. This position plays a key role in delivering excellent customer service by scheduling ...
Edinburg, TX · On-site
$19 - $21/hr
Full-Time Call Center Agent At Ruby, we provide the friendly, professional support businesses rely on every day. As a Call Center Agent, you will help create positive first impressions and meaningful ...
Edinburg, TX · On-site
$19 - $21/hr
Full-Time Call Center Agent At Ruby, we provide the friendly, professional support businesses rely on every day. As a Call Center Agent, you will help create positive first impressions and meaningful ...
Edinburg, TX · On-site
$21/hr
Full-Time Call Center Agent At Ruby, we provide the friendly, professional support businesses rely on every day. As a Call Center Agent, you will help create positive first impressions and meaningful ...
Edinburg, TX · On-site
$21/hr
Full-Time Call Center Agent At Ruby, we provide the friendly, professional support businesses rely on every day. As a Call Center Agent, you will help create positive first impressions and meaningful ...
$9.85 - $11.08
2% of jobs
$11.08 - $12.30
8% of jobs
$12.30 - $13.52
12% of jobs
$13.72 is the 25th percentile. Wages below this are outliers.
$13.52 - $14.74
18% of jobs
The median wage is $15.27 / hr.
$14.74 - $15.96
23% of jobs
$15.96 - $17.18
12% of jobs
$17.21 is the 75th percentile. Wages above this are outliers.
$17.18 - $18.40
12% of jobs
$18.40 - $19.63
5% of jobs
$19.63 - $20.85
4% of jobs
$20.85 - $22.07
2% of jobs
$22.07 - $23.29
2% of jobs
$9
$16
$23
A virtual call center agent provides customer support remotely via a number of different forums, from email to phone calls to online chat. Some specialize in sales, technical issues, or telemarketing. Employees also work with different support levels, depending on expertise and experience. You are typically the first point of contact with the public. Your duties involve responding to inbound calls and providing further instructions or followup in outbound communications. The job is usually full-time with some employers offering 24/7 support. A representative must document each case accurately and completely to assist other team members who get involved with each issue.
| Aspect | Virtual Call Center Agent | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; sometimes certifications in customer service | High school diploma or equivalent; customer service certifications optional |
| Work Environment | Remote, home-based call center setup | Typically in-office or remote, depending on employer |
| Industry Usage | Common in call centers, telecommunication, tech support | Widespread across retail, banking, healthcare, and more |
| Job Focus | Handling inbound/outbound calls, technical support, sales | Assisting customers, resolving issues, providing product info |
While both roles involve customer interaction, Virtual Call Center Agents primarily work remotely handling calls for specific companies, often with a focus on technical support or sales. Customer Service Representatives may work in various settings and handle a broader range of customer inquiries. The roles overlap in skills and credentials but differ mainly in work environment and specific job functions.
The most popular types of Call Center Agent jobs in Texas are:
For Virtual Call Center Agent jobs in Texas, the most frequently searched job titles are:
The top searched job categories for Virtual Call Center Agent jobs in Texas are:
Cities in Texas with the most Virtual Call Center Agent job openings:
$19 - $20/hr
Full-time
Posted 3 days ago
New
***Please note: This position is onsite and not remote. Candidates must be based in the Houston area, as relocation assistance is not provided. Only individuals authorized to work in the U.S. without sponsorship will be considered.***
Job Title: Call Center Agent
Job Type: Contract (~6 months)
Job Salary: $20/hour
Job Schedule: Monday-Friday, 8:00 AM-5:00 PM (40 hours/week) with occasional Saturdays from 8:00 AM-3:00 PM.
Job Location: Houston, TX 77002
Pre-Employment Requirements: Successful completion of a background check, drug screening, typing test, and any applicable assessments
About the Role
We are seeking a professional and customer-focused Call Center Agent to serve as the primary point of contact for individuals seeking information about health programs and services. The ideal candidate is a strong communicator who enjoys helping others, can manage multiple responsibilities, and thrives in a fast-paced customer service environment.
Essential Responsibilities
· Answer inbound calls from community members regarding health services and clinic appointments.
· Make outbound calls as needed to support departmental operations.
· Provide accurate information, resources, referrals, and guidance to callers.
· Schedule patient appointments and assist with service coordination.
· Document call outcomes and customer interactions in electronic systems.
· Transfer callers to appropriate departments or community resources.
· Maintain confidentiality and protect sensitive information.
· Stay informed on available programs and services to effectively assist callers.
Required Qualifications
· High school diploma or GED required.
· Previous call center experience required.
· Proficiency with Microsoft Office applications.
· Excellent verbal and written communication skills.
· Strong customer service and problem-solving abilities.
· Ability to multitask and manage a high volume of calls and requests.
· Ability to adapt quickly in a fast-paced environment.
Preferred Qualifications
· Bachelor's degree preferred.
· Experience scheduling appointments.
· Experience in healthcare, public health, medical office, patient services, or community outreach environments.
Sourced by ZipRecruiter
Human resources consulting services
11 - 50 Employees
Houston, TX, US
2014
