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2Nd Shift Call Center Jobs in Texas (NOW HIRING)

Pizza Hut

Call Center Shift Manager

Mckinney, TX · On-site

Our Call Center Shift Managers supervise a Team of Call Center Representatives taking orders for various Pizza Huts. The primary responsibility is to coach and develop the Team of independent ...

Conduent, Inc.

Call Center Representative

San Antonio, TX · On-site

$15/hr

Must be available to work any 8-hour shift, Monday through Sunday Job Summary: We're hiring an Onsite Call Center Representative in San Antonio, TX to provide high-quality customer service support in ...

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All Jobs2Nd Shift Call Center Jobs2Nd Shift Call Center Jobs in Texas

2Nd Shift Call Center information

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$10

$16

$23

How much do 2nd shift call center jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for 2nd shift call center in Texas is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What is a 2nd shift call center?

A 2nd Shift Call Center job involves handling customer inquiries, support requests, or sales calls during the evening hours, typically between the afternoon and late night. Employees assist customers via phone, email, or chat, depending on the company. This shift is ideal for those who prefer working later in the day and may include higher pay differentials. Responsibilities vary but generally include troubleshooting issues, providing product information, and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive in a 2nd shift call center?

To thrive as a 2nd Shift Call Center representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and sometimes basic data entry or ticketing platforms is typical. Patience, resilience, and a customer-focused attitude set high performers apart in this position. These skills are crucial for effectively resolving customer inquiries, maintaining professionalism during high-volume periods, and ensuring customer satisfaction during non-standard work hours.

What are the typical working hours and work environment for a 2nd shift call center?

A 2nd Shift Call Center role typically starts in the afternoon and runs into the evening, often ranging from early afternoon to around midnight, depending on the employer's coverage needs. The work environment is generally fast-paced and team-oriented, with support from supervisors and access to resources for answering customer inquiries. Representatives usually work from a dedicated call center or, in some cases, remotely, using computers and headsets to manage calls and document interactions. This shift often deals with higher call volumes at certain times, requiring a strong ability to multitask and maintain focus. Choosing this shift can also provide greater flexibility for personal commitments during the day and opens up opportunities for advancement within the organization for those who consistently perform well.

What are the most commonly searched types of Call Center jobs in Texas?

The most popular types of Call Center jobs in Texas are:

What are popular job titles related to 2Nd Shift Call Center jobs in Texas?

For 2Nd Shift Call Center jobs in Texas, the most frequently searched job titles are:

What job categories do people searching 2Nd Shift Call Center jobs in Texas look for?

The top searched job categories for 2Nd Shift Call Center jobs in Texas are:

What cities in Texas are hiring for 2Nd Shift Call Center jobs?

Cities in Texas with the most 2Nd Shift Call Center job openings:

2Nd Shift Call Center jobs near you
Infographic showing various 2Nd Shift Call Center job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 19% Part Time, 5% Contract, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $34,710 per year, or $16.7 per hour.

Bilingual Customer Service - 2nd Shift Call Center

Pridestaff

Tomball, TX • On-site

$16/hr

Full-time

Medical, Dental, Vision

This job post has expired today. Applications are no longer accepted.

Job description

  • Location: Tomball, TX
  • Pay: $16 + Attendance & Performance Bonuses
  • Schedule: M-F + 1-2 Saturdays per month
  • Temp to Hire!!
  • Great Benefits While Working With PrideStaff!


*Please Reply Only Individuals Able To Commute To Tomball And Have Open Availability For First And Second Shifts Between 8AM and 8PM!*

If you like to help people and have a passion for Customer Service this may be your long-term home!

A finance call center where it is about producing results and having fun! Weekly and monthly incentive programs to enhance your earnings!

Skill Set Values:

  • Attention to detail
  • Someone who can handle customer conflict resolution
  • Attendance/Punctuality
  • Good customer service on the phone
  • Patience
  • Respect for confidentiality of information
  • $16/hr. plus attendance and performance bonus potential to $18/hr.

Apply now for immediate consideration at www.pridestaff.com/houstonnw/jobsearch

Company Description

Pridestaff is a leading boutique staffing and recruiting firm in Northwest Houston specializing in admin, accounting, and light industrial.

PrideStaff has received the staffing industry's highest honor for client service: the Best of Staffing award from loyalty research firm, Inavero. Inavero is our industry's leading provider of independent client and job candidate surveys. Their Best of Staffing award is reserved for the top performing firms; fewer than 1% of all staffing firms in North America.

PrideStaff logo

About PrideStaff

Sourced by ZipRecruiter

Accountability of local ownership along with the resources and expertise that the $200m national organization of PrideStaff backing us has. Therese is involved in all day-to-day operations. She leads a dynamic team of recruiters who together are focused on ensuring both clients and candidates have an exceptional experience. When you call the office, it is not unusual that Therese will answer the phone. Along with her team, she conducts interviews and helps with the hiring process. Additionally, PrideStaff’s 80+ other locations across the United States gives us resources not available to most other local staffing firms. It’s not what we say about ourselves that matters…it’s what has been said in our over 3,800 client testimonials that we’ve received over the years that matters.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Fresno, CA, US

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