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At Home Call Center Agent Jobs (NOW HIRING)

Call Center Agent

Pembroke, MA · On-site

$23 - $25/hr

We innovate to add new services to help keep the homes and business in our area safe and healthy ... Must be at least 18 years old Salary Range: $23.00 - $25.00 per hour (plus commission) Waltham Pest ...

Call Center Agent

Knoxville, TN · On-site

$14.25 - $18.75/hr

The Call Center Agent will support a health care client and take calls from individuals wishing to opt out of an upcoming data exchange. * The Call Center agent will ask the caller a series of ...

CALL CENTER AGENT

Jackson, MS · On-site

$13 - $17.25/hr

CALL CENTER AGENT Description: Mississippi Sports Medicine and Orthopaedic Center is one of the nation's top orthopaedic groups and is dedicated to exceptional patient experiences. We are searching ...

CALL CENTER AGENT

Jackson, MS

$13 - $17.25/hr

CALL CENTER AGENT Description: Mississippi Sports Medicine and Orthopaedic Center is one of the nation's top orthopaedic groups and is dedicated to exceptional patient experiences. We are searching ...

Call Center Agent

Palatine, IL · On-site

$20 - $21/hr

Call Center Agent Location: Palatine, IL Industry: Logistics & Supply Chain Pay: $20-$21/hour (based on experience) Hours : Tuesday-Saturday | 7am-3:30pm OR 11:30am-8pm Benefits: This position is ...

CALL CENTER AGENT

Jackson, MS

$13 - $17.25/hr

CALL CENTER AGENT Description: Mississippi Sports Medicine and Orthopaedic Center is one of the nation's top orthopaedic groups and is dedicated to exceptional patient experiences. We are searching ...

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Morris Insurance Agency Remote Call Center Agent * Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job Rating: 3.8 out of 5 stars Profile Insights Find ...

The Call Center agent's position handles answering incoming calls from customers, respond to ... me environment free from interruption and distraction * USB Headset Compensation starts at $10.00 ...

CHG - Call Center - Agent

Las Vegas, NV

$14.25 - $18.75/hr

Call Center Agent Company: Circa Hospitality Group Location: 302 Building Reports To: Call Center ... Employee discounts at Circa Hospitality Group properties ABOUT CIRCA HOSPITALITY GROUP: Circa ...

CHG - Call Center - Agent

Las Vegas, NV · On-site

$14.25 - $18.75/hr

Call Center Agent Company: Circa Hospitality Group Location: 302 Building Reports To: Call Center ... Employee discounts at Circa Hospitality Group properties ABOUT CIRCA HOSPITALITY GROUP: Circa ...

Call Center Agent

Phoenix, AZ

$15 - $19.50/hr

Company Description At Horizon Point, we don't just create marketing--we go the extra mile to ... Overview: We are hiring a customer-focused Call Center Agent to handle inbound and outbound ...

Call Center Agent

Columbus, OH · On-site

$14.50 - $19/hr

Company Description At Horizon Point, we don't just create marketing-we go the extra mile to ensure ... Overview: We are hiring a customer-focused Call Center Agent to handle inbound and outbound ...

Call Center Agent

Birmingham, AL · On-site

$14 - $18.50/hr

Company Description At Horizon Point, we don't just create marketing-we go the extra mile to ensure ... Overview: We are hiring a customer-focused Call Center Agent to handle inbound and outbound ...

CHG - Call Center - Agent

Las Vegas, NV · On-site

$14.25 - $18.75/hr

Call Center Agent Company: Circa Hospitality Group Location: 302 Building Reports To: Call Center ... Employee discounts at Circa Hospitality Group properties ABOUT CIRCA HOSPITALITY GROUP: Circa ...

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At Home Call Center Agent information

See salary details

$10

$17

$25

How much do at home call center agent jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for at home call center agent in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is the difference between At Home Call Center Agent vs Customer Service Representative?

AspectAt Home Call Center AgentCustomer Service Representative
Work EnvironmentRemote, home-basedTypically in-office or remote
Required CredentialsHigh school diploma or equivalent, basic computer skillsHigh school diploma or equivalent, communication skills
Industry UsageCall centers, customer supportRetail, telecom, banking, various sectors
Job FocusHandling inbound/outbound calls, support, troubleshootingAssisting customers, resolving issues, providing info

Both roles involve customer interaction and require similar skills, but At Home Call Center Agents primarily work remotely handling calls for specific companies, while Customer Service Representatives may work in various settings and industries. The main difference lies in the work environment and scope of responsibilities.

What is an At Home Call Center Agent?

An At Home Call Center Agent is a customer service professional who handles inbound or outbound calls for a company while working remotely from their home. Their responsibilities typically include assisting customers, resolving issues, processing orders, and sometimes making sales or conducting surveys. These agents use a computer, phone, and specialized software to interact with customers and manage information securely. Working from home allows for flexibility, but agents are still expected to maintain professional standards and adhere to company protocols.

What are the key skills and qualifications needed to thrive as an At Home Call Center Agent, and why are they important?

To thrive as an At Home Call Center Agent, you need excellent verbal communication skills, a high school diploma or equivalent, and strong problem-solving abilities. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and basic computer proficiency is typically required. Standout agents demonstrate patience, active listening, and the ability to remain calm under pressure. These skills and qualities ensure efficient service delivery, high customer satisfaction, and effective issue resolution in a remote environment.

What are some common challenges faced by At Home Call Center Agents, and how can they be effectively managed?

At Home Call Center Agents often encounter challenges such as maintaining consistent communication with team members, managing distractions in a home environment, and staying motivated while working remotely. To address these challenges, it’s important to establish a dedicated workspace, set clear boundaries with household members, and use collaboration tools provided by the employer. Regular virtual check-ins with supervisors and colleagues also help maintain a sense of connection and ensure alignment with team goals.
What cities are hiring for At Home Call Center Agent jobs? Cities with the most At Home Call Center Agent job openings:
What are the most commonly searched types of Call Center Agent jobs? The most popular types of Call Center Agent jobs are:
What states have the most At Home Call Center Agent jobs? States with the most job openings for At Home Call Center Agent jobs include:
Infographic showing various At Home Call Center Agent job openings in the United States as of July 2026, with employment types broken down into 94% Full Time, 4% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Call Center Agent

Call Center Agent

Critter Control

Pembroke, MA • On-site

$23 - $25/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Critter Control rating

6.0

Company rating: 6.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

25th of 33 rated pest control companies


Job description

Call Center Agent

Waltham Pest Services is the original pest control provider in the New England area. We pride ourselves on providing first-class services with a focus on public health and safety. We innovate to add new services to help keep the homes and business in our area safe and healthy. We also focus on our people on the inside. Their health and safety are just as important to us, and we want them to be happy in their roles.

We are currently seeking a Call Center Agent. This position will be located onsite in our Pembroke, MA branch.

Waltham Offers

  • Competitive compensation!
  • Comprehensive benefit package: medical, dental, vision, 401K with company match, stock purchase, tuition reimbursement, and more!
  • Paid time off (holiday/vacation/sick)
  • Award-winning company paid training!
  • Smartphone, equipment, etc.
  • Opportunities for growth, development, and advancement through an actual growth
  • Awards and recognition

Responsibilities

What You'll Be Doing:

  • Driving new business through inside sales to meet and exceed revenue goals
  • Handling inbound inquiries and making outbound calls to prospective customers
  • Presenting and recommending the appropriate pest management solutions, based on customer needs
  • Supporting regional and branch teams by setting qualified appointments for outside sales inspectors
  • Scheduling service appointments and ensuring a smooth customer experience
  • Conducting outbound outreach to generate new business opportunities for the sales team
  • Providing administrative support to local branches, including assisting with account updates and adjustments

Qualifications

What We're Looking For:

You thrive in a fast-paced environment, enjoy connecting with customers, and bring strong communication and inside sales skills to the table. If you're motivated, goal-oriented, and ready to grow, this role is a great fit!

Requirements:

  • High school diploma or equivalent required; associate degree preferred
  • Strong organizational skills with excellent attention to detail
  • Professional verbal and written communication skills
  • Confident phone presence and customer-focused approach
  • Proficiency in Microsoft Word, Excel, and Outlook
  • Ability to multitask and manage a high volume of calls and tasks
  • Strong interpersonal skills and comfort communicating by phone and email
  • Must be at least 18 years old

Salary Range: $23.00 - $25.00 per hour (plus commission)

Waltham Pest Services is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


What Critter Control employees say

Benefits

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