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Dental Call Center Jobs (NOW HIRING)

Nuva Smile

Dental Call Center Representative

Cranford, NJ

$16.25 - $20.50/hr

Dental Call Center Representative ID: 20126 Location: Cranford, NJ Department: Administrative More about this job > Description Benefits For Full Time Employment Health Insurance, PTO, Paid Holidays ...

Sage Dental

Dental Call Center Representative

Boca Raton, FL · On-site

$14.75 - $18.50/hr

Position Details: * Full-Time Patient Service Support Coordinator (Call Center) * Sage Dental Support Center is located in Boca Raton, FL * 2-week training program provided * Benefits such as Medical ...

Nuva Smile

Dental Call Center Representative

Cranford, NJ · On-site

$16.25 - $20.50/hr

We are seeking a friendly, professional, and organized Call Center Representative to join our dental office team. In this role, you will be the first point of contact for patients, responsible for ...

Emergency Dental Care USA, Inc

Appointment Conversion Specialist Call Center (Dental Office) About the Role We are seeking a high-performing, patient-focused Inside Dental Sales Representative to join our growing call center team.

Emergency Dental Care USA, Inc

OR

Call Center (Dental Office) About the Role We are seeking a high-performing, patient-focused Inside Dental Sales Representative to join our growing call center team. This role is critical in ...

Hawkins Personnel Group

$14 - $18/hr

Medical and Dental terminology preferred. * Authorization and claims preferred. * 3-6 Months call center experience * 1-4 years' experience in a customer service-related field * Pay differential for ...

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How much do dental call center jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for dental call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Dental Call Center position, and why are they important?

To thrive in a Dental Call Center role, you need strong verbal communication, customer service skills, knowledge of dental terminology, and often a high school diploma or equivalent. Familiarity with dental practice management software, phone systems, and appointment scheduling tools is typically required. Exceptional listening skills, patience, and problem-solving abilities help you excel when supporting patients or coordinating care. These skills ensure clear communication, high patient satisfaction, and effective office operations.

What is a Dental Call Center job?

A Dental Call Center job involves handling incoming and outgoing calls for a dental office or network. Responsibilities include scheduling appointments, verifying insurance, answering patient inquiries, and providing information about dental services. Agents must have excellent communication skills, a friendly demeanor, and a basic understanding of dental terminology. This role helps improve patient experience and ensures efficient office operations.

What are the typical daily tasks for someone working in a Dental Call Center?

In a Dental Call Center, your daily responsibilities usually include answering incoming calls, scheduling patient appointments, verifying insurance details, and providing information about dental services or procedures. You may also handle appointment reminders, reschedule cancellations, and relay messages between patients and clinical staff. Collaboration with dentists, hygienists, and administrative teams is common to ensure accurate records and a smooth patient experience. This role offers a dynamic environment where multitasking and maintaining a positive attitude are highly valued.

More about Dental Call Center jobs
What cities are hiring for Dental Call Center jobs? Cities with the most Dental Call Center job openings:
What are the most commonly searched types of Dental Call Center jobs? The most popular types of Dental Call Center jobs are:
What states have the most Dental Call Center jobs? States with the most job openings for Dental Call Center jobs include:
What job categories do people searching Dental Call Center jobs look for? The top searched job categories for Dental Call Center jobs are:
Dental Call Center jobs near you
Infographic showing various Dental Call Center job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Dental Call Center Representative

Nuva Smile

Cranford, NJ

$16.25 - $20.50/hr

Other

Medical, Dental, Retirement, PTO

Posted 19 days ago

Job description

Job Openings >> Dental Call Center Representative
Dental Call Center Representative
Summary
Title: Dental Call Center Representative ID: 20126 Location: Cranford, NJ Department: Administrative
More about this job >
Description
Benefits For Full Time Employment
Health Insurance, PTO, Paid Holidays, 401(K) and more!
Location: Cranford, NJ
Job Summary:

We are seeking a friendly, professional, and organized Call Center Representative to join our dental office team. In this role, you will be the first point of contact for patients, responsible for answering calls, scheduling appointments, verifying insurance, and providing general information about our dental services. You will play a key role in delivering excellent patient experiences and supporting the operational efficiency of our practice.

Key Responsibilities:

  • Answer inbound calls in a professional and courteous manner

  • Schedule, confirm, and reschedule patient appointments using dental scheduling software

  • Provide patients with accurate information regarding services, procedures, insurance coverage, and office policies

  • Handle inquiries related to insurance and treatment plans

  • Make outbound calls to remind patients of upcoming appointments or follow-ups

  • Update patient records accurately in the system

  • Coordinate with dental staff to ensure smooth patient flow and care

  • Follow HIPAA guidelines and maintain patient confidentiality

Requirements:

  • High school diploma or equivalent (Associate's degree preferred)

  • Previous call center, customer service, or dental office experience is highly desirable

  • Familiarity with dental terminology and insurance plans is a plus

  • Excellent communication and interpersonal skills

  • Strong attention to detail and organizational skills

  • Proficient with dental or medical scheduling software (Denticon) preferred

  • Ability to multitask 

  • Bilingual (Spanish, etc.) is a plus

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