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Executive Dental Call Center Jobs (NOW HIRING)

Nuva Smile

Dental Call Center Representative

Cranford, NJ · On-site

$16.25 - $20.50/hr

Dental Call Center Representative ID: 20126 Location: Cranford, NJ Department: Administrative More about this job > Description Benefits For Full Time Employment Health Insurance, PTO, Paid Holidays ...

Sage Dental

Dental Call Center Representative

Boca Raton, FL · On-site

$15.25 - $19/hr

Position Details: * Full-Time Patient Service Support Coordinator (Call Center) * Sage Dental Support Center is located in Boca Raton, FL * 2-week training program provided * Benefits such as Medical ...

Sage Dental

Dental Call Center Representative

Lake Worth, FL · On-site

$14.25 - $17.75/hr

Position Details: * Full-Time Patient Service Support Coordinator (Call Center) * Sage Dental Support Center is located in Boca Raton, FL * 2-week training program provided * Benefits such as Medical ...

Sage Dental

Dental Call Center Representative

Lake Worth, FL · On-site

$14.50 - $18/hr

Position Details: * Full-Time Patient Service Support Coordinator (Call Center) * Sage Dental Support Center is located in Boca Raton, FL * 2-week training program provided * Benefits such as Medical ...

Sage Dental

Dental Call Center Representative

Lake Worth, FL · On-site

$14.25 - $17.75/hr

Position Details: * Full-Time Patient Service Support Coordinator (Call Center) * Sage Dental Support Center is located in Boca Raton, FL * 2-week training program provided * Benefits such as Medical ...

Sage Dental

Dental Call Center Representative

Delray Beach, FL · On-site

$15 - $18.75/hr

Position Details: * Full-Time Patient Service Support Coordinator (Call Center) * Sage Dental Support Center is located in Boca Raton, FL * 2-week training program provided * Benefits such as Medical ...

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Executive Dental Call Center information

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$26.5K

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$184K

How much do executive dental call center jobs pay per year?

As of Sep 5, 2026, the average yearly pay for executive dental call center in the United States is $93,552.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $120,500.00 per year, depending on experience, location, and employer.

What is an executive dental call center?

An Executive Dental Call Center is a specialized customer service center that handles calls for dental practices, focusing on patient inquiries, appointment scheduling, insurance verification, and support for dental professionals. Staffed by trained representatives, these centers ensure that patients receive timely and accurate assistance, helping dental offices manage their administrative workload more efficiently. By utilizing advanced communication technology and dental industry knowledge, Executive Dental Call Centers aim to improve patient satisfaction and streamline office operations.

What are the key skills and qualifications needed to thrive as an executive dental call center representative?

To thrive as an Executive Dental Call Center representative, you need excellent communication skills, strong knowledge of dental terminology, and experience in customer service or healthcare administration. Familiarity with dental practice management software, appointment scheduling systems, and sometimes HIPAA certification is typically required. Outstanding problem-solving abilities, patience, and the ability to handle high-pressure situations professionally are crucial soft skills. These skills and qualifications ensure efficient patient interactions, accurate scheduling, and high-quality service that support both dental practice success and patient satisfaction.

What are some common challenges faced by executive dental call center representatives, and how can they be effectively managed?

Executive Dental Call Center representatives often navigate high call volumes, handle sensitive patient information, and address diverse patient concerns, which can be challenging. Success in this role requires strong communication skills, patience, and the ability to multitask efficiently. Effective time management and familiarity with dental terminology can help agents provide accurate information and schedule appointments seamlessly. Additionally, collaborating closely with dental office staff ensures that patient needs are met promptly and professionally, fostering a supportive team environment.

What is the difference between Executive Dental Call Center vs Dental Customer Service Representative?

AspectExecutive Dental Call CenterDental Customer Service Representative
CredentialsHigh school diploma or equivalent; experience in call centers preferredHigh school diploma or equivalent; customer service experience beneficial
Work EnvironmentCall center setting, handling high call volumes, administrative tasksOffice environment, assisting patients with inquiries and scheduling
Employer & Industry UsageDental practices, dental insurance companies, healthcare providersDental offices, clinics, insurance companies

The Executive Dental Call Center typically involves managing high call volumes, administrative duties, and coordinating patient appointments, often requiring experience in call center operations. In contrast, Dental Customer Service Representatives focus on assisting patients directly, answering questions, and scheduling in a dental office or insurance setting. Both roles require strong communication skills but differ mainly in scope and environment.

What cities are hiring for Executive Dental Call Center jobs?

Cities with the most Executive Dental Call Center job openings:

What are the most commonly searched types of Dental Call Center jobs?

The most popular types of Dental Call Center jobs are:

What states have the most Executive Dental Call Center jobs?

States with the most job openings for Executive Dental Call Center jobs include:

Executive Dental Call Center jobs near you

Dental Call Center Representative

Nuva Smile

Cranford, NJ • On-site

$16.25 - $20.50/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 29 days ago

Job description

Job Openings >> Dental Call Center Representative
Dental Call Center Representative
Summary
Title: Dental Call Center Representative ID: 20126 Location: Cranford, NJ Department: Administrative
More about this job >
Description
Benefits For Full Time Employment
Health Insurance, PTO, Paid Holidays, 401(K) and more!
Location: Cranford, NJ
Job Summary:

We are seeking a friendly, professional, and organized Call Center Representative to join our dental office team. In this role, you will be the first point of contact for patients, responsible for answering calls, scheduling appointments, verifying insurance, and providing general information about our dental services. You will play a key role in delivering excellent patient experiences and supporting the operational efficiency of our practice.

Key Responsibilities:

  • Answer inbound calls in a professional and courteous manner

  • Schedule, confirm, and reschedule patient appointments using dental scheduling software

  • Provide patients with accurate information regarding services, procedures, insurance coverage, and office policies

  • Handle inquiries related to insurance and treatment plans

  • Make outbound calls to remind patients of upcoming appointments or follow-ups

  • Update patient records accurately in the system

  • Coordinate with dental staff to ensure smooth patient flow and care

  • Follow HIPAA guidelines and maintain patient confidentiality

Requirements:

  • High school diploma or equivalent (Associate's degree preferred)

  • Previous call center, customer service, or dental office experience is highly desirable

  • Familiarity with dental terminology and insurance plans is a plus

  • Excellent communication and interpersonal skills

  • Strong attention to detail and organizational skills

  • Proficient with dental or medical scheduling software (Denticon) preferred

  • Ability to multitask 

  • Bilingual (Spanish, etc.) is a plus

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