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Full Time Capital One Call Center Jobs (NOW HIRING)

CoolSys

Representative 1, Call Center

Phoenix, AZ

$17 - $20.91/hr

Must be available to work a full-time schedule TBD, 7 days a week on a rotation. Qualifications * 1+ years of experience in a call center or similar B2B customer service role. * Solid working ...

CoolSys

Representative 1, Call Center

Phoenix, AZ · On-site

$17 - $20.91/hr

Must be available to work a full-time schedule TBD, 7 days a week on a rotation. Qualifications * 1+ years of experience in a call center or similar B2B customer service role. * Solid working ...

CoolSys

Representative 1, Call Center

Phoenix, AZ

$17 - $20.91/hr

Must be available to work a full-time schedule TBD, 7 days a week on a rotation. Qualifications * 1+ years of experience in a call center or similar B2B customer service role. * Solid working ...

Maximus

Tier 1 Call Center Agent

San Antonio, TX · On-site

$13.50 - $17.75/hr

General information Job Posting Title Tier 1 Call Center Agent Date Friday, July 10, 2026 City San Antonio State TX Country United States Working time Full-time Description & Requirements Maximus is ...

EmergeOrtho

Call Center Specialist

Asheville, NC

$15.75 - $19.75/hr

Call Center Specialist Opportunity in the Blue Ridge Region EmergeOrtho is committed to being the ... Apply today and help shape the future of orthopedic care - one call at a time!

Capital NYC

Call Center Agent

Miami, FL

$33K - $50K/yr

Join Our Team at Capital NYC: Call Center Agent Location: Miami, FL Salary: $33,000 - $50,000 Are you ready to embark on an exciting journey where your communication skills and passion for customer ...

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All JobsCapital One Call Center JobsFull Time Capital One Call Center Jobs

Full Time Capital One Call Center information

See salary details

$10

$17

$25

How much do full time capital one call center jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for full time capital one call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Capital One Call Center Representative, and why are they important?

To thrive as a Full Time Capital One Call Center Representative, you need strong customer service skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM systems, call center software, and basic computer proficiency are often required. Excellent verbal communication, patience, and active listening help you stand out in handling customer inquiries and resolving issues. These skills are essential to deliver efficient, positive customer experiences and maintain Capital One’s reputation for service excellence.

What are some common challenges faced by employees in a Capital One call center, and how can they be managed?

Working in a Capital One call center can involve handling a high volume of customer inquiries, including complex or escalated concerns. Employees may face challenges such as meeting performance metrics, managing stressful situations, and staying up-to-date with changing policies or products. To manage these challenges, it's important to leverage available training resources, seek feedback from supervisors, and build strong communication skills. Team collaboration and support from experienced colleagues also play a significant role in maintaining a positive work environment and successfully navigating daily responsibilities.

What are Full Time Capital One Call Center jobs?

Full Time Capital One Call Center jobs involve assisting customers of Capital One by phone, handling inquiries about accounts, credit cards, loans, and other financial products. Employees in these roles provide customer service, resolve issues, process transactions, and sometimes offer product recommendations. These positions typically require strong communication skills, problem-solving abilities, and a customer-focused mindset. Working full time means you'll have a set schedule, often with benefits like health insurance and paid time off. The work environment is usually structured, with training provided to help you succeed.

What is the difference between Full Time Capital One Call Center vs Customer Service Representative?

AspectFull Time Capital One Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer prior call center experienceHigh school diploma or equivalent; customer service experience preferred
Work EnvironmentCall center setting, inbound calls, team-basedOffice or retail environment, in-person or phone-based customer interactions
Employer & IndustryCapital One, banking and financial servicesVarious industries including retail, banking, and telecommunications

Full Time Capital One Call Center roles focus on banking and financial services, requiring call handling skills in a team environment. Customer Service Representatives work across industries, often with similar credentials, but may involve in-person interactions. Both roles emphasize customer communication, but the Capital One position is specialized in financial products and services.

What cities are hiring for Full Time Capital One Call Center jobs? Cities with the most Full Time Capital One Call Center job openings:
What are the most commonly searched types of Capital One Call Center jobs? The most popular types of Capital One Call Center jobs are:
What states have the most Full Time Capital One Call Center jobs? States with the most job openings for Full Time Capital One Call Center jobs include:
Full Time Capital One Call Center jobs near you
Representative 1, Call Center

Representative 1, Call Center

CoolSys

Phoenix, AZ

$17 - $20.91/hr

Full-time

Posted 4 days ago

CoolSys rating

8.2

Company rating: 8.2 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

50th of 242 rated repair and maintenance companies

Job description

Overview

CoolSys solves the most complex challenges in refrigeration, air conditioning, heating, engineering, and energy management. With over 3,700 associates nationwide, we deliver tailored solutions to help businesses cut costs, improve equipment performance, and reduce emissions.

Our services include HVAC and refrigeration equipment sourcing, installation, repair, maintenance, monitoring, and optimization. We also offer engineering design, energy resilience and consumption optimization, asset recycling, and seamless multi-site rollouts across states.

CoolSys serves over 45,000 customer locations in industries like retail, food service, commercial, data centers, industrial, and pharmaceuticals.

No wonder Newsweek named CoolSys one of America’s Greatest Workplaces!

We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:

  • Competitive pay: $17-20.91/hr
  • Benefits: Medical, Dental, Vision and Prescription coverage.
  • Paid vacation, holidays, and floating holiday.
  • 401(K) with Company match.
  • Company sponsored life insurance, as well as optional AD&D, short and long-term disability.
  • Tuition reimbursement.
  • Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more.
  • Pet Insurance.
  • Legal Plan, and ID Theft Protection.

Responsibilities

Position Summary:
As the first point of contact for our customers, you will be responsible for managing incoming service requests received via email and phone and accurately entering the information into our system for dispatch. You will provide excellent customer service by providing solutions to any customer concerns and adapting to new processes, as necessary. You will work with our on-call service teams to dispatch technicians for emergency service requests.

Start date: 7/20/26

Training hours: 5am-2pm for 6 weeks.

Regular Schedule: Must be available to work a full-time schedule TBD, 7 days a week on a rotation.


Qualifications

  • 1+ years of experience in a call center or similar B2B customer service role.
  • Solid working knowledge of Word, Excel and Outlook, able to type 50 wpm and learn other systems.
  • High level of professionalism & strong problem-solving abilities
  • Excellent interpersonal communication skills
  • Able to work in a fast-paced environment, multi-task, and work with competing priorities
  • Must be highly motivated and work well in team environment

Education and Experience

  • High school diploma/GED
  • Certification from an accredited vocational-technical or trade school a plus!
  • Our Employment Benefits includes:
  • Medical, Dental, Vision and Prescription coverage
  • Paid vacation and holidays
  • 401(K) match
  • Life insurance, AD&D and long-term disability
  • Tuition reimbursement

What CoolSys employees say

Pay

Benefits

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